poltronesofà - Kirkcaldy Anmeldelser 

1.587
TrustScore 4.5 ud af 5

4,6

Unit 9 Fife Central Retail Park, Chapel Park, KY2 6QL Kirkcaldy, Fife,, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The member of staff, "Big Brian", was very patient, helpful and knowledgeable. He understood my requirements, showed me a range of furniture to try and answered my questions. It was a hassle free expe... Se mere

Bedømt til 1 ud af 5 stjerner

Only recieved part of order communication was just lies and you just believe what people ate telling you . Then when you get annoyed they make out your wrong no customer relations very matter of rea... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Whole process was good, received regular updates and tracking info, crew called when a few minutes away. Suite was unpacked, assembled and tested within an hour, guys were mindful of the flooring and... Se mere

Bedømt til 5 ud af 5 stjerner

Tracking delivery helped immensely. Delivery was good, given that the guys has to negotiate getting our sofas through our front door which was tight, but they succeeded.😀


Virksomhedsoplysninger

  1. Møbelforretning

Om poltronesofà - Kirkcaldy

Skrevet af virksomheden

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrevet af virksomheden


Kontaktoplysninger

  • Unit 9 Fife Central Retail Park, Chapel Park, KY2 6QL, Kirkcaldy, Fife,, Storbritannien

  • 01592 806806

4,6

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(1.587)

17.727 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

New sofas

From the point of sale to delivery was seamless, Tracey in Kirkcaldy was friendly and knowledgeable making our choice easier.Had to rearrange delivery which was easy and customer service operator changed no problem. The delivery drivers were on time put the sofas in place and were friendly and courteous.
Happy with sofas , all well so far.

3. juli 2026
Bedømt til 5 ud af 5 stjerner

Delivery of chairs

Our chairs were delivered between the time it was stated. Kept us up to date about timings. Set our chairs up and gave us all the important information. Friendly and polite guys

3. juli 2026
Bedømt til 5 ud af 5 stjerner

Great experience all round

Great experience in the shop, explained everything we needed to know. Deliver was a week earlier that first advised so we were vet happy. Delivery guys were friendly and gave good information on our sofa.

28. juni 2026
Bedømt til 4 ud af 5 stjerner

Took along time to get sofa

Took along time to get sofa

24. juni 2026
poltronesofà - Kirkcaldy-logo

Besvarelse fra poltronesofà - Kirkcaldy

Ciao Susan,

I hope you are well and thank you for taking the time to leave us your review.

I can see that your furniture was delivered within the estimated date shown on your order document however I am very sorry if this was a little later than you may have hoped for.

Thank you for your order with us and we hope that you are happy with your sofa.

Many thanks.
Lynsey - Poltronesofa at ScS
Social Media Team

Bedømt til 5 ud af 5 stjerner

Great experience

Great experience - showroom was immaculate and smelled really good (Like you would expect a leather sofa showroom to smell lol), sales people were present but not overbearing and in your face (Barrie)-gave us a brief explanation of ticket colours and process, we were then left alone to look around without any pressures to purchase. When it did come time to purchase all options were explained clearly and fully (There was still no pressure to purchase and were told we could come back at anytime to complete the purchase should we still wish to have a think about it) Barrie was fantastic. Decent price as well which is always a bonus

23. juni 2026
Bedømt til 5 ud af 5 stjerner

I am extremely happy with my sofa

I am extremely happy with my sofa , love it , it's really comfy, and support's all in the correct place, the men that delivered my sofa , 2 of them were very professional in there job , the other seemed like he didn't care at all , his dress scene was not of some one who goes into people home , old baggy shorts and an old t shirt which was not the proper fit , sorry but that's how my experience was

23. juni 2026
Bedømt til 3 ud af 5 stjerner

Great guys but poor communication

Would prefer some decent notice of arrival time. To get a text message at 06:40 on the day of delivery is no good. I get that this might suit the delivery team but it is not customer focused.
The delivery team themselves were very courteous, amenable and efficient.

23. juni 2026
poltronesofà - Kirkcaldy-logo

Besvarelse fra poltronesofà - Kirkcaldy

Ciao Andrew,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to see that you were disappointed around the communication regarding your delivery.
Our deliveries run from 7am until 7pm which is why some messages may go our earlier.

We appreciate your feedback and I will ensure that your comments are passed on to our Distribution Centre, to help us improve our customer experience moving forward.
I am sorry for any inconvenienced caused.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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