The member of staff, "Big Brian", was very patient, helpful and knowledgeable. He understood my requirements, showed me a range of furniture to try and answered my questions. It was a hassle free expe... Se mere
Lokation
Skift lokationUnit 9 Fife Central Retail Park, Chapel Park, KY2 6QL Kirkcaldy, Fife,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Only recieved part of order communication was just lies and you just believe what people ate telling you . Then when you get annoyed they make out your wrong no customer relations very matter of rea... Se mere
Virksomheden har svaret
Whole process was good, received regular updates and tracking info, crew called when a few minutes away. Suite was unpacked, assembled and tested within an hour, guys were mindful of the flooring and... Se mere
Tracking delivery helped immensely. Delivery was good, given that the guys has to negotiate getting our sofas through our front door which was tight, but they succeeded.😀
Virksomhedsoplysninger
Om poltronesofà - Kirkcaldy
Skrevet af virksomheden
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrevet af virksomheden

Kontaktoplysninger
Unit 9 Fife Central Retail Park, Chapel Park, KY2 6QL, Kirkcaldy, Fife,, Storbritannien
- 01592 806806
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
good service and took the time wesofa…
good service and took the time we needed to pick the correct choices
New sofas
From the point of sale to delivery was seamless, Tracey in Kirkcaldy was friendly and knowledgeable making our choice easier.Had to rearrange delivery which was easy and customer service operator changed no problem. The delivery drivers were on time put the sofas in place and were friendly and courteous.
Happy with sofas , all well so far.
They guys were polite,friendly,helpful…
They guys were polite,friendly,helpful and on time
The two guys that delivered my sofas…
The two guys that delivered my sofas were very nice, even though they had a bit of trouble getting them through my foor, they were persistent and got the job done
Delivery of chairs
Our chairs were delivered between the time it was stated. Kept us up to date about timings. Set our chairs up and gave us all the important information. Friendly and polite guys
The communication from ordering to…
The communication from ordering to delivery excellent
The staff that delivered the sofa were…
The staff that delivered the sofa were nice and professional, I'm happy with the sofa and will like day weldone.
Guys we’re so careful with delivery and…
Guys we’re so careful with delivery and my suite is so comfy
Great over all experience very…
Great over all experience very satisfied thumbs up to magic Brian and delivery lads
Chair arrived promply and was out in…
Chair arrived promply and was out in lounge delivery guys were friendly and careful and on time all good
Kept up to date on arrival time
Guys were excellent with delivery same…
Guys were excellent with delivery same with the sale no complaints at all. Product is of superb quality
Great experience all round
Great experience in the shop, explained everything we needed to know. Deliver was a week earlier that first advised so we were vet happy. Delivery guys were friendly and gave good information on our sofa.
Svar kan have AI-indholdLæs mere

Besvarelse fra poltronesofà - Kirkcaldy
The delivery staff were very friendly…
The delivery staff were very friendly and helpful, in fact all the staff were and my furniture was in perfect order.
Great experience
Great experience - showroom was immaculate and smelled really good (Like you would expect a leather sofa showroom to smell lol), sales people were present but not overbearing and in your face (Barrie)-gave us a brief explanation of ticket colours and process, we were then left alone to look around without any pressures to purchase. When it did come time to purchase all options were explained clearly and fully (There was still no pressure to purchase and were told we could come back at anytime to complete the purchase should we still wish to have a think about it) Barrie was fantastic. Decent price as well which is always a bonus
Friendly and helpful staff
Friendly and helpful staff, good choice of quality sofas and generally an efficient service.
I am extremely happy with my sofa
I am extremely happy with my sofa , love it , it's really comfy, and support's all in the correct place, the men that delivered my sofa , 2 of them were very professional in there job , the other seemed like he didn't care at all , his dress scene was not of some one who goes into people home , old baggy shorts and an old t shirt which was not the proper fit , sorry but that's how my experience was
Great guys but poor communication
Would prefer some decent notice of arrival time. To get a text message at 06:40 on the day of delivery is no good. I get that this might suit the delivery team but it is not customer focused.
The delivery team themselves were very courteous, amenable and efficient.

Besvarelse fra poltronesofà - Kirkcaldy
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