The reason for the lost star is due to poor customer service and the wrong power adapters Quality of the three piece suite is excellent only problem being is they sent mains power adapters for t... Se mere
Lokation
Skift lokation5 Saint Andrews Quay Retail Park, Saint Andrews Quay, HU3 4SA Hull, North Humberside,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The whole experience from going in the shop, meeting the staff, finding exactly what we want and need to information on delivery and the delivery service . We cannot fault our experience . We must... Se mere
We were notified that they would be 1hr to our destination. They both did different jobs on unpacked the sofas and the other put it all together . They took away all the rubbish and left our house cle... Se mere
What a lovely shop ,and smelled beautiful,the chap who served me was fantastic and never followed us around ,that’s one of the most annoying things that assistants can do .He was very friendly but not... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om poltronesofà - Hull
Skrevet af virksomheden
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrevet af virksomheden

Kontaktoplysninger
5 Saint Andrews Quay Retail Park, Saint Andrews Quay, HU3 4SA, Hull, North Humberside,, Storbritannien
- 0191 731 3300
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very pleased with sofa and chair…
Very pleased with sofa and chair delivery guys were excellent only issue was they changed delivery so had to cancel carpet cleaners

Besvarelse fra poltronesofà - Hull
Excellent form purchase to delivery
The guys that delivered my suit were polite professional and very efficient,
The sales lady was also professional polite and not all pushy ,
The sofas themselves are absolutely lovely very well made and fits our room perfectly
All in all a very good product and aftercare from start to finish
Amazing customer service
From the lady who served me in store, to the gentleman that delivered the sofa I was very impressed with how professional and polite they were. I’ve had to wait almost 4 months but other than that I’ve received great service

Besvarelse fra poltronesofà - Hull
Did what you said you were going to do
Did what you said you were going to do
When you said you where going to do it
Great experience from start to finish
Great experience from start to finish. Went in to the store sales person wasn't pressuring or anything showed us various options that we liked . Chose our sofa quick hassle free sale . Sofa arrived yesterday and my wife said the delivery team were fantastic and really respectful of our home . Will definitely use again for future purposes
Brute Force !!!!!!
Sorry to say but our new sofa bed was delivered with brute force and ignorence how no damage was not done to my house and new sofa bed I don't know, we have another sofa on order and its not getting ragged through my house like that one did !!! If my other sofa wasn't already ordered and paid for i wouldn't be buying another from you !!!

Besvarelse fra poltronesofà - Hull
delivery drivers very friendly and…
delivery drivers very friendly and cleared all the packaging

Besvarelse fra poltronesofà - Hull
Quality products and excellent customer service.
From ordering to deliver, great customer service, delivery communication were great and the delivery team excellent. Highly recommended
Suzanne was very helpful
Suzanne was very helpful. Explained everything. Was easy to talk to.
Great service from purchase to delivery
Pleasant experience nothing was to much…
Pleasant experience nothing was to much and very understanding staff
Really nice store with plenty of…
Really nice store with plenty of choice, nice friendly staff , especially Suzanne , very helpful and knowledgeable
Delivery experience
I was kept well informed about the delivery date and time of my new sofa. Dean and James (delivery crew) were awesome. They delivered the sofa on time, assembled it and took all the packaging away. All in all, a very pleasant experience and I am a very grateful and content customer.
Came on time
Came on time, two good staff who worked well in getting the sofa into the house and then putting it together.
Only issue there was a couple of marks that one of the guys took pictures of, this was not done on delivery or putting the sofa together. He has logged the marks with someone back at work, awaiting a phone call.
The finish with a beautiful new Suite. lady who looked aftert us was very…
The lady who looked after us was very helpful she could not do enough for us My. Daughter is over the moon with her beautiful new unit Can’t wait for the suite to finish everything that they have achieved
Furniture was perfect
Furniture was perfect , had loads of nice comments and very happy with the service, couriers were very polite and helpful, would recommend
Got a call 1hr before delivery
Got a call 1hr before delivery, arrived on time and brought in erected by 2 delivery men, very polite and efficient, looks amazing. Thankyou
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







