Friendly and efficient and ensured no mess was made

Everything went according to plan.

Post ordering we were well aware there would be two or three month lead time. We received notification re delivery a week and half prior to delivery date and then message day before and day of.

The sofa and chair themselves are comfortable, and as per sampled in store. The guys in branch talked through options; features, material and colours to choose from.

We took out 0% finance, the entire transaction took around 30 to 45 minutes.

Whole family is happy with the new seating.

Fantastic service from staff from start to finish

I have still awaiting my soft to be delivered

Great salesman very friendly his name was Steven

Great sofa, Great delivery (Thanks Lads!) Only issue was I was advised by the Sales Adviser that my sofa would be delivered on the 10th of June but didn't arrive until the 1st of July? Which wasn't ideal as I'd had my old sofa & chairs removed in preparation for the earlier scheduled date. Other than that satisfied with the experience overall.

Thomas was lovely. Was able to answer every question, but didn’t pressure us on any way.

We were also very lucky to get such a great deal!

Really pleasant experience buying a couch from Chris at Poltronas. He was knowledgeable fruendly and took the time to show us all the couches we wanted to see. He spent extra time talking over each one and we walked away happy. An excellent representative of the company! Thanks!

The delivery was earlier than time slot? we were contacted when they were on the way which meant it freed me up for the rest of the day

The men who delivered the chair were polite and efficient

Great selection. Very friendly helpful and knowledgeable people to talk to and not too pushy.😊 the man who helped me was Phil ( I think )and he was super helpful.

Excellent staff, very helpful but not pushy. Great choice of furniture well presented and at very reasonable prices

We bought this sofa bed for ours second bedroom !
It is fit perfectly and very good if my friend sleeping over!

Delivery service great. However we weren't so happy about the fact our delivery date was nearly a month earlier than told. I had even checked recently to make sure it was still to be 24th July. This early delivery meant we were in the middle of renovations. We thought we could ask for our delivery to be a couple of weeks later to be told no. If we wanted to pay £40 a week for storage it could be done. As we were willing to wait nearly 4 months for the sofas we thought Poltronesofa would give us some leeway. We had said we w.ould accept an earlier delivery which is why I phoned to check and was told it would still be 24th July. Will not be recommending this firm to our friends and family.

Customer Care was excellent during our visit to the shop.

Kris was a great salesman. I knew what I was going in to purchase, but Kris made me feel at ease and didn't hassle us when we wanted a browse around the store. Great experience, fast and painless

Hi there poltron sofas, the guys were Great setting up my sofas ,they were courteous and good at their job, the sofas are really comfy and just the right size for my needs, thanks again and I highly recommend poltronsofas with 5star service 👍

Great customer service, good help with a smile

The whole experience was great.they kept us up to date about delivery times and it arrived on time.thank you