We were made to feel very welcome. After receiving an email with preliminary order data we were able to consider this information at home. We returned to the store the next day to discuss our changes... Se mere
Lokation
Skift lokation10B Kingsway West Retail Park, Kingsway West, DD3 8RX Dundee, Angus,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The delivery was prompt and efficient. The crew were friendly and explained all the operations to our satisfaction, checking all the goods for any faults, which there were none. This was after a pleas... Se mere
SCS salesman was fantastic Picked out a superb sofa from Poltronesofa it’s gorgeous to look at Super comfortable to sit or relax in Delivery guys were spot on as the well made heavy sofa which h... Se mere
From the moment we set foot in the store, we were met by staff in a polite manner and offered a tour. Darren was our salesman who explained our choices and options professionally. All over great expe... Se mere
Virksomhedsoplysninger
Om poltronesofà - Dundee
Skrevet af virksomheden
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrevet af virksomheden
Kontaktoplysninger
10B Kingsway West Retail Park, Kingsway West, DD3 8RX, Dundee, Angus,, Storbritannien
- 01382 831030
4,4
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful Staff
Darren took us through the process and made it all easy. Good lad and very helpful.
7. juli 2026
Very friendly and helpful staff no…
Very friendly and helpful staff no pressure put upon you to buy
8. juli 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
New Purchase
Was welcomed by Darren as we came in, we explained what we wanted and due to explanation and demonstration we decided to purchase a Sofa Bed and look forward to its delivery
4. juli 2026
Besvarelse fra poltronesofà - Dundee
Good Afternoon Cornelius,
Thank you for taking your time to leave us a 4* review.
I am glad to see that you have had a positive experience with ourselves and that Darren was welcoming and helpful with taking your order.
If there is anything that we could have done to make it a 5-star experience, we’d really appreciate your feedback. If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Kindest,
Lauren - Poltronesofà at ScS
Social Media Team
No hard sell
No hard sell. Just advice on sofa ticket details and lead times. The sales guy we discussed everything with was very professional and reassuring about the products for sale. Very down to earth and approachable. We were comfortable with this approach.
6. juli 2026
Great service from Paul today
Great service from Paul today. Would highly recommend this store. Excellent product too
5. juli 2026
Uopfordret anmeldelse
A warm welcome to the store
A warm welcome to the store. Sales staff friendly, knowledgeable, helpful and not pushy.
1. juli 2026
Simple very friendly and helpful guys
1. juli 2026
Our salesman Paul was amazing
Our salesman Paul was amazing. Told us everything we needed to know and had helpful advice and answers to our questions. Needless to say we left after purchasing a new suite. Thank you Paul.
4. juli 2026
Uopfordret anmeldelse
Easy to deal with
1. juli 2026
The two men were brilliant when they…
The two men were brilliant when they brought my furniture put everything where I wanted it to go and took all boxes away
3. juli 2026
We were warmly greeted and given a…
We were warmly greeted and given a brief layout of the store and what the tags meant which were attached to the sofas which was very helpful. We were left to explore on our own for a while without any pressure. When the sales person did join us, he asked if we had any questions or if he could help in any way again without applying any pressure. We were promised an email with all the information required on a particular sofa we were interested in but not ready to commit to at that stage. The email came very promptly and included all the information that we required. When we did return to the store a few days later, we were again greeted warmly and were accommodated with more help and information needed before making a decision. We were very clearly told of the process and waiting times.
We received 1st class customer service and I would have no problem recommending this store.
30. juni 2026
Was not pounced on as soon as we…
Was not pounced on as soon as we entered shop however once we showed intrest in settees manager came over.we decided to purchase settees was told it would be next day delivery but later told it would take a week, also a bit rail loaded into taking out insurance that I didn't want. .
2. juli 2026
Besvarelse fra poltronesofà - Dundee
Good Morning,
I hope you are well.
Thank you for taking the time to leave us your review and for sharing your feedback.
I am very sorry to read about the delivery lead time for your order and how this is a little longer than you had initially been quoted, I am sorry also that insurance has been added that you did not want.
If you would like to discuss this further with the store then you can call them on 0191 7313300 and one of the team can certainly take a look over this for you.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Delivery guys were great,nothing was a…
Delivery guys were great,nothing was a problem 10/10
1. juli 2026
Staff was helpfully and no real…
Staff was helpfully and no real pressure to purchase.. but giving goo honest advice.
23. juni 2026
Very pleasant delivery guys
Very pleasant delivery guys, helpful and gave clear instructions for use of chairs when reclining. Removed all packing and taken away.
1. juli 2026
Besvarelse fra poltronesofà - Dundee
Good Morning Ms Harper,
I hope you are well and thank you for your review.
We’re pleased to hear you had a positive experienceregarding your delivery and found the team to be friendly and helpful.
We have tried to call you today, just to ask if there’s anything we could have done to make it a 5-star experience, If so we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
I received my chair on time with good…
I received my chair on time with good communication about delivery. The delivery men were polite and set my chair up for me. Would definitely buy from here again.
26. juni 2026
My beautiful new sofa from Poltronesofa
I love my new Sofa from Polteonesofa, its beautiful and so well made..I also recieved it 2wks earlier than anticipated..Delivery went well to , the guys were polite and efficient, they even moved sofa about for me to fit under my wall mirror...All in all it has been an excellent service all round, from ordering to delivery. .Thankyou to you all..I am definitely recommending you to my family and friends 🧡
1. juli 2026
Excellent srvice
The guys who came to deliver the suite were polite considerate of their surroundings when bringing in our suite & very efficient at assembly of the suite
25. juni 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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