Leaps & bounds infront their rivals. Staff beautiful presented in their uniforms and very helpful and knowledgeable about there products. Kseniia is a credit to the company outstanding service. Only downside was leadtime, but if you want quality it's part an parcel of it.

Martin in store was extremely helpful and made the whole process so easy.

Fantastic service

Both Simon and the assistant manager were lovely to deal, very friendly. It was great to do business with them.

The sales asaistant was very professional, polite and knowledgeable.
She was ready to help without being pushy.
I think you are very lucky to have someone like that on your team.

Great service. Friendly staff

Lowri was incredible. Very well informed, great to speak with and didn’t feel salesy at all. The exact person you would want to buy from and it helps that she’s Welsh.

The sofas are just what I thought they would be. The men that brought them and put them together were courteous and quick. The only negative I would say is although I had the cleaning details, I was not shown how to use this on the sofas. I was told in the shop I would be shown Otherwise a good experience all round.

I've not much to say, save that we'd like to compliment your men who delivered our 3-piece suite. They did a good job, reasonably quickly, and left us with instructions on the 2 chairs that have a lifting mechanism.

Fantastic service from staff at Bristol Cribbs Causeway. I'm disabled and needed something very comfortable. What we bought is soooo great to sit on as it molds around my head, back, bum and legs. Very very happy with the chap that helped us choose. Was also extremely happy being able to pick the colour we dreamed of.
Delivery was very smooth and the lads that brought it was very friendly and professional.
Many thanks Poltron sofa for your fantastic service.

Your saleswoman was excellent and the ideal person to be an ambassador for you and the sale of your products. She was friendly, helpful and not pushy. All of the questions and requests were answered without the kind of forceful sales pattern of some places which sends me out of the door straightaway. More like her means more sales. Lovely coffee and a carton of water concluded a great experience. Thanks to her.

Showroom was nicely laid out, not cluttered. Was not jumped on by sales people as soon as I walked through the doors, which was refreshing. I was asked after about 10 minutes if there was anything in particular I was looking for, when I replied, Paul the very approachable and knowledgeable salesperson, recommended a couple of sofas. Everything was clearly explained and I purchased a sofa on the day.

Girl who served us remembered us from last time and was extremely friendly and helpful

All staff from sales to delivery were very helpful and highly efficient. I would not hesitate to recommend Poltronesofa to my friends and family. WELL DONE!!

Thank you for your help in choosing our new sofa. The shopping experience was excellent but we can’t comment on the delivery or sofa yet as it won’t arrive for a few more weeks. Thank you to Toni for your kindness and patience with us.

Good service from start to finish.
Kept me informed at all stages

Excellent service , Met all of our needs

Certainly a great selection of seating, the staff were very knowledgable and great to interact with, a pleasure.
Very helpful with our selection and subsequent purchase. Thank you.

We went to this outlet first on our search for a new leather sofa. The manager, Lowry, was exceptionally helpful and walked us through all the options and costs while making sure to listen and learn exactly what we were seeking to achieve. After visiting nine other outlets, we returned and purchased a new leather sofa. The main reasons for choosing this store were 1. Staff (Lowry) was really helpful, professional, and made us believe we have matched the purchase with our needs. 2. Widest selection of leather colors 3. The quality and design of the sofa.

My delivery guys, Andrew and Huw were friendly, polite and cheerful. They were quick with the delivery and constructing the furniture.

We had a really positive experience with Lowri who couldn’t have been more helpful. The shop was stunning too.