Andy and Liam (Cheltenham branch) were fantastic from the start of our discussion, to the follow up visits and when placing our order. They went above and beyond to help us find our perfect sofas. The... Se mere
Lokation
Skift lokationUnit 6 Kingsditch Retail Park,, Kingsditch Lane, GL51 9PX Cheltenham, Gloucestershire,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very helpful member of staff attended to us. Just the right amount of Friendly. Found furniture that matched my brief and budget, which was great. Only frawback to our visit was that we had a bab... Se mere
Virksomheden har svaret
Customer Service second to none. Liam was patient, knowledgeable and helpful. Not at all pushy. My daughter and I wandered around the Cheltenham store at our leisure, trying all all the different op... Se mere
Great service in the store, knowledge team in the Cheltenham store, product arrived pre target stated date. The tracking delivery app was most informative, the guys were polite and knowledgeable re t... Se mere
Virksomhedsoplysninger
Om poltronesofà - Cheltenham
Skrevet af virksomheden
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrevet af virksomheden
Kontaktoplysninger
Unit 6 Kingsditch Retail Park,, Kingsditch Lane, GL51 9PX, Cheltenham, Gloucestershire,, Storbritannien
- 01242 541050
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delivery
2 lads were on time, friendly, and very good at their job, all in all well pleased.
27. september 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Good but not great.
Original delivery cancelled despite receiving all the email/text alerts saying everything was on schedule. Friendly, chatty delivery, although we had to unwrap and clear packaging ourselves. In the time slot, despite the poor weather, didn't get a text beforehand. Sliders look not great value, fitted ourselves.
27. september 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Charlie and Huw delivered the sofas…
Charlie and Huw delivered the sofas quickly and we’re really kind aswell. They helped out a lot.
27. september 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
My wife and I were looking for sofa’s…
My wife and I were looking for sofa’s one of the shops we went in was scs we were greeted by Oliver who seemed to have a good knowledge and showed us a few different ones and the pros and cons we went away to think it over and went back the next day and purchased one of the ones we liked and recommended thanks for your help and advice
Mr & Mrs Higgs
13. september 2024
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The assistant was so helpful giving us…
The assistant was so helpful giving us advice from start to finish , very pleased so we placed an order
13. september 2024
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent Would Highly Recommend ScS Cheltenham
Kindly Approach. No pressure we were left to browse.
They both answered all questions. They were even helpful on the approximate delivery date. We have bought before from SCS and will do so again.
Thankyou to the Cheltenham ScS Staff
11. september 2024
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service
Excellent service as soon as we entered the store
Mathue was very helpful when we told him what we were looking for. We purchased our sofa and would recommend SCS at Cheltenham
10. september 2024
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Visited three different show rooms
Visited three different show rooms, very different experiences.. too much attention or not enough but SCS had the right balance of friendly service with no pressure, Also a short lead time for the sofa! I think it was the manager who served us… obviously very experienced.
11. september 2024
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Amazing customer service and willing to…
Amazing customer service and willing to answer all questions. Very helpful.
14. september 2024
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
New sofa's
Charlie and jayden delivered our sofa they were quick and took all the rubbish away with them, They showed us how to operate the sofa using the control button's we are very pleased with there work.
13. september 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Enjoyable furniture buying experience
Bought 2 swivel chairs and 2 coffee tables from Cheltenham branch. Mathue was a very efficient, knowledgable and definitely not a pushy sales man. He left us alone to discuss our requirements before we proceeded. He is also a fine coffee maker ha ha.
11. september 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great service
Informative sales team in Cheltenham store and showed us many different sofa choices and were helpful.
Lovely sofa and sofa chair.
Comfortable and colour is nice.
Thank you to Dai and Scott for excellent communication on the day of delivery, they were on time and did a great job.
7. september 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Shambles!
Bought a beautiful sofa from SCS Cheltenham, with the deal being swung as they could arrange an upholsterer to take the sofa apart and refit it in our small basement room. The sofa has been in the warehouse now for a while, no upholsterer arranged, endless issues, we're running around trying to sort it all our ourselves. You call the branch and it goes through to customer service who redirect the call and no answer so having to drive to the branch to sort it out. Now appears the sofa is scheduled for delivery on the 13th but no upholsterer, so we start paying before it's even fitted. Zero faith the upholsterer will turn up! Absolutely shambolic.
5. september 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Cheltenham
Good Morning Lee,
I hope you are well and thank you for taking the time to leave us your review.
I am very sorry to hear about the issues you have experienced arranging the delivery and upholsterer for your order.
If you require any help then please feel free to send us a screenshot of your review, along with your order number or address and postcode to socialmedia@scs.co.uk and we can take a look over this for you.
Take care and we look forward to hearing from you.
Kind Regards
Lynsey
Customer Experience | ScS
Good delivery experience
prompt and efficient delivery service and the guys knew what they were doing and were pleasant and helpful as well.
3. september 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Staff were very friendly and helpfuk
27. august 2024
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great service provided by Ollie today…
Great service provided by Ollie today at Cheltenham SCS.A very professional service provided and explained all the options available to us .
30. august 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Helpful and friendly
Helpful and friendly, Oliver was extremely helpful and explained things well
26. august 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very helpful and attentive member of…
Very helpful and attentive member of staff. We had our 1 year old with us who was being a pain and he was so patient and helpful. Thankyou Mathue
25. august 2024
Besvarelse fra poltronesofà - Cheltenham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.