Time, efficiency, tidines excellence.

The quality, is good. The delivery staff were good.Only downside was lack of communication between order and date to pay. I received a phone call to say the balance needed to be paid in2hrs, which I did over the phone there and then, but was not happy as I like to pay in person . Had no previous communication, to allow this to happen.

Quality piece of furniture, delivered earlier than estimated.

Friendly staff (James) introduced himself as we walked in, explained the labels etc and left us to walk about at our own pace which was brilliant, then we let him know we were ready to talk sofas.
Very helpful and informative.

The staff were attentive, friendly, but not overbearing or pushy as i have found in the past

Our whole experience has been amazing. From choosing and ordering our furniture, being kept updated on delivery, the delivery team and the quality our new sofa, chair and footstool, we are very happy and would highly recommend Poltronesofa.

A couple of weeks ago, my partner and I visited the Cannock branch and were greeted by Vicky. She was so friendly, welcoming, and helpful from the moment we arrived. She made choosing a three-seater sofa and chair to suit our living space easy and stress-free, offering helpful advice without any pressure.
We came back the following week to make our purchase, and we're so pleased with the service we received. I would definitely recommend this store, especially if you have the pleasure of being helped by Vicky!

Absolutely lovely young lady😅called Denise went above and beyond for us she was very helpful and understood what we wanted

Very helpful in showing me around what I was looking for. No pressure just polite and helpful salesman Steven

The sofa arrived 3 weeks earlier than expected which was great. I was kept updated with the delivery time and had a map to see where the delivery lorry was before it arrived with me. The 2 men who delivered and installed my sofa were very experienced and just got on with the job. There was no faffing about and they knew exactly what they were doing. I’m so pleased with my sofa. In summary the company seem to be very organised and experienced in their jobs. Very satisfied customer

The lady assistant was extremely helpful and friendly. She was very knowledgeable about you sofas

Staff in Cannock were very helpful and the sofa is lovely. However, delivery was poor. A box clearly marked DO NOT DROP was dropped out of the back of the truck. I had to verify this on CCTV. Disappointing, as the rest of the service has been good.

Only a couple of weeks since getting our new Caboli 2 seater sofas but so far thoroughly impressed. They are so comfortable with the lumbar support and head/ neck tilt. And the colour is beautiful, looks amazing in our lounge.
Staff at Cannock branch are all really helpful, and so too were the delivery guys, keeping us well informed on our delivery.

Very good service the sales assistant was knowledgeable and explained everything to our satisfaction

Extremely helpful staff inshore at cannock, went above and beyond.

The Gentleman was very knowledgeable..not pushy but ingormedcusvof some details we would never have asked.
Gave us plenty of time to look around and come to our decision.
Valuable member of staff.

Have had furniture from scsfor many years. Always had good service.the staff are helpful and pleasent. Have ordered a 2 seater recliner sofa to match the one we purchased last year. Can't wait for it to arrive.

We were greeted at the door by a very nice young lady not pushy and left us to stroll around if we wanted any help they were there and very helping Stephen you sold us our chairs was very nice and explained everything and answered all our questions.

I've just visited your Cannock branch. As I was misinformed about a sofa I was purchasing. I dealt with the assistant manager JAMES he was thoroughly professional/ polite/ and understanding of my dilemma.he swiftly sorted things out so I left feelings I was understood and listened too ... Top marks JAMES

From start to finish we were made very welcome. Given great details about which sofas are best ect. Soon as we walked into the shop 😀 we knew exactly what we were having . As this particular sofa just wowed my husband and I :-) . Now we wait for our sofa to arrive in September. Super excited 😆