The staff were friendly, and gave us plenty of time to look around, try various chairs for comfort. We only wanted one armchair - for my use because I have a bad back and our existing lounge suite is... Se mere
Lokation
Skift lokationAintree Shopping Park, Topham Drive, L9 5AT Liverpool, Lancashire,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great amount of fabric choices for each sofa. Simon at Aintree was very helpful gave good advice on each piece of furniture. Didn't feel pressured into buying, allowed to think about purchase before... Se mere
Staff were fantastic. They could answer all queries. They provided all unfo about our purchase. Also very polite & tried hard to make sure we had a good experience.
We waited for suit for about 12 weeks no probs only problem when we went for it paid Deposit 3 days later dropped down about 300 pounds did not won't to now so a bit disappointed
Virksomheden har svaret
Virksomhedsoplysninger
Om poltronesofà - Aintree
Skrevet af virksomheden
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrevet af virksomheden
Kontaktoplysninger
Aintree Shopping Park, Topham Drive, L9 5AT, Liverpool, Lancashire,, Storbritannien
- 0191 731 3300
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra poltronesofà - Aintree
Ciao John,
Thank you for your review.
We’re pleased to see that you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks.
Lynsey - Poltronesofa at ScS
Social Media Team
I absolutely love my new sofa
I absolutely love my new sofa, the whole experience was seamless, the sofa was a little bit more than I wanted to pay compared to alternatives from other stores, but I would say I have certainly got what I paid for, quality is fantastic, sofa is stylish, the guys who sold it were pleasant to deal with, the team that delivered it were great, very friendly, and made sure it was in the right place and I knew how to use the reclining options. Over the moon with my purchase - Thank-you.
23. juni 2026
Staff very helpfull,not under any…
Staff very helpfull,not under any pressure to buy,not rushed,everything explained,,
19. juni 2026
Helpful
Helpful , anwered all my questions , didnt get harassed , a nice greeting as you walked in the store ....
We went to the store at Aintree Liverpool
Our salesman was the youngest in the store cant remember his name
I also liked that you could pick the material and colour
19. juni 2026
Brendan was so helpful and informative…
Brendan was so helpful and informative nothing was too much trouble .
I thought the quality of the furniture was excellent .
I would definitely shop here again .
5 ***** for Brendan .
16. juni 2026
From the moment we went into store in…
From the moment we went into store in Aintree 13th March the sales assistant (Thomas I think his name was) was so very helpful, he went through everything with us once we picked our couch and made everything very pleasant, he told us it would take roughly 14 weeks which is what we wanted as we were decorating. We picked our delivery date 18th June and delivery people we just amazing they fitted our couch quite quickly and were very pleasant, I would recommend this company a million times over as we did have a bad experience with another company. Thanks again
19. juni 2026
Order
The member of staff who helped me when I was trying to decide which sofa I should order was really helpful and provided me with all the information and details I needed to help me complete my purchase
14. juni 2026
the salesman did a first class job…5***** Service
the salesman did a first class job greeting us at the door to welcome us into the shop gave us a good tour showing us many fine sofas then sat with us to discus our needs the service was five star then he found the sofa i really liked & so we sat in it & talked about options & choices of material colours i was so impressed with the sofa & the service i paid in full on the spot only down side is the eight week wait for delivery but am sure it will be worth it when its in my lounge ..
13. juni 2026
I ordered a sofa with Simon in-store…
I ordered a sofa with Simon in-store and he could not do enough to help me in choosing the style, fabric and colour of the sofa i wanted. He made the process easy and explained how it all worked when the sale went through. Would recommend to others to buy a sofa with poltronesofa
16. juni 2026
Good experience
Visited the store a few times before deciding on what to buy. I was assisted by Katie every visit. She has been welcoming and informative without being too pushy, explained the ongoing offer clearly and the buying process was smooth sailing.
Overall a very good experience with the service provided.
13. juni 2026
We had a good idea what we wanted but…
We had a good idea what we wanted but my husband hadn’t seen the chairs & sofa I had picked in another SCS store. The assistant was very helpful in Aintree & luckily we both chose the same furniture. Can’t wait for it to be delivered.
28. maj 2026
Great shop & service.
12. juni 2026
Besvarelse fra poltronesofà - Aintree
Ciao Barbara,
Thank you very much for speaking with me this morning, We really appreciate your feedback and are pleased that over all you had a positive experience in store.
As soon as your order is ready for delivery we will be in touch to book in your delivery.
Thank you for your order with us.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
We had texts to let us know what date…
We had texts to let us know what date it was being delivered. Then on the day of delivery we got a call from them to say we will be there at half 10. They arrived on time, checked where we wanted each piece of furniture and put it in that place. They cleaned up after themselves and were kind and respectful.
13. juni 2026
Very friendly and professional staff
Very friendly and professional staff
delivery on time
2 settees assenbled and checked
excellent service !!!!
11. juni 2026
Great experience
Great experience from choosing to delivery. Customer advisors ( Tom) so helpful and friendly in the Aintree store.
Furniture arrived 2 weeks before estimated date ( another plus) and the delivery guys were fantastic respected our home and the new sofas, did a very speedy and tidy job !! 10/10 all around .
10. juni 2026
Lovely showroom helpful patient staff…
Lovely showroom helpful patient staff very friendly
5. juni 2026
The man who dealt with me was not at…
The man who dealt with us was not at all pushy.
He was really helpful and done his best to get us a good deal.
I think it's important to have a sales person who understands his customer.
We change our furniture regularly and we would use this store again if we were met with such a nice, understanding salesperson.
2. juni 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.