Scootercrazy Anmeldelser 

17
TrustScore 2 ud af 5

1,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Scooterforhandler

Oplysningerne kommer fra forskellige eksterne kilder

Huddersfield new scooters, used scooter, motorbike dealer in West Yorkshire scooters and motorbikes, moped and mopeds finance scootercrazy


Kontaktoplysninger

1,8

Under middel

TrustScore 2 ud af 5

17 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,8

Alle anmeldelser

(17)

0 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Rude customer service

Rude customer service, they took orders which is not in stock and not been removed on website yet still available and shipping on 5days???

When I call them said is not in stock and we need to ordered for you from Italy and Italy is lockdown right now because Coronavirus, so Why the item show on website are available in stock and shipping from uk

31. marts 2020
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Zero customer service

I ordered a Vespa LX Top Case and Top Case Support via their website on 29 November, 2019. During checkout, it listed £0 for shipping. I figured that maybe shipping was free since it was such an expensive purchase.

I then received an email that total shipping is £60 and that if I was happy with it, then they'll "charge my account" and process my order.

I've followed up this email twice asking how I can make payment. No reply. Nothing. Zilch. It is now January 8th. I now have to try and phone long distance from Australia late tonight to chase this down.

Bad customer service.

8. januar 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great buying experience

Recently ordered a Vespa helmet which was listed as a special order from Italy. The helmet arrived in a much shorter time frame than anticipated and was in perfect condition. Shipping from the U.K. to the states is expensive but in this case, at least, it was worth the cost. Communication with ScooterCrazy was also very prompt and polite. I will not hesitate to order from them again.

19. juni 2017
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Service, Accomodating and excellent after sales care

Brought a vespa primavera top box and windshield. Order was shipped and arrived on time to Hong Kong. Had a mishap with the wind shield and arrived with scratches. It was promptly replaced. Replacement windshield arrive in little over 1 week. Scootercrazy really took the worries away from buying online and shipping long distance.

28. november 2016
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Let down

I placed an order online for delivery to my cousin in the UK. I am in the US and he was going to bring it to me during his upcoming trip. Scooter Crazy sat on the order and asked me to pay higher shipping costs, despite the order confirmation clearly stating it would deliver to a UK address. They then assured me it would deliver on time for my cousin to bring it. That was not the case. Now I won't have the part for a while and I will have to pay additional shipping fees for him to send the part over to me. Total let down.

29. august 2014
Uopfordret anmeldelse
Scootercrazy-logo

Besvarelse fra Scootercrazy

Hi

I am really sorry to hear you were disappointed with the service whilst shopping with us. We have taken note of your comments in order to ensure our order processing and customer service constantly improves.

Once again our sincere apologies for any inconvenience caused.

Regards

Scooter Crazy

Bedømt til 5 ud af 5 stjerner

fantastic service

Wanted a couple of neck scarfs for my trip to World Vespa days in Belgium.
Although very short notice they managed to find two in the same colour.. just what I wanted.. and posted by return, ready for the trip...

16. juli 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Friendly and helpful

I have bought a few items from Scootercrazy and the goods have arrived quickly and safely. When I needed help with my order Gemma was very friendly and all was sorted quickly

16. juli 2013
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Not the best communications

Ordered a Vespa hat online, didn't receive an order confirmation, had to phone three times to find out where my order was. When it did arrive it was neatly packed in a SIP bag!! But they're Yorkshire folk so I can forgive them oh and it took a week to arrive, Amazon they are not

15. juli 2013
Uopfordret anmeldelse
Scootercrazy-logo

Besvarelse fra Scootercrazy

We are sorry to hear you were not completely happy with the service you received whilst shopping with us. We aim to dispatch all orders within 5-7 business days as per our delivery times, our apologies if the delivery was outside this timeframe.
Hopefully should you choose to shop online with us again we can prove that this was not our normal level of service.

Kind regards

Gemma Greenhalgh

Bedømt til 5 ud af 5 stjerner

Perfect Sales & more importantly After Sales care

Brilliant support in providing the top box we wanted and excellent support when the new Piaggio top box was defective. Provided collection and delivery of replacement in double quick time.
Definitely recommend them and will certainly go back.
Thank you,
Ian
Eastleigh, Hampshire

15. juli 2013
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Average

I did not receive any email mentioning that my order had been delivered. Also, one product had the wrong color. I did not mind very much and dis not return but would have been good if i had received a note saying that.
I will not order again from Scootercrazy.

15. juli 2013
Uopfordret anmeldelse
Scootercrazy-logo

Besvarelse fra Scootercrazy

Dear R Teixeira

We are sorry to hear you had some issues with your order. You should have received an automated email with your tracking number, this can occasionally go into a spam or junk folder. With regards to issues with colour choice, if you would like to contact me I can take a look at your order and get this corrected for you.

Regards

Gemma Greenhalgh

Bedømt til 5 ud af 5 stjerner

Friendly, helpful and very accommodating.

Great service! I have purchased several items and every purchase has been dealt with swiftly. There had been some errors on pricing as they had not updated their website but they sold me the items at the lower price saving me in excess of £50. I was so impressed with the online service that I decided to let them service my Piaggio X10 scooter, not disappointed. I found every member of staff to be friendly and helpful. I would thoroughly recommend them.

15. juli 2013
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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