Direct Bikes  Anmeldelser 

322
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Would give them ten stars if I could. Best customer service. Communications, updates and speed if delivery is excellent. Moped is also very good. Unfortunately I didn't get the name of the customer se... Se mere

Bedømt til 5 ud af 5 stjerner

Wonderful moped. Good experience ordering my sons moped. My son chsnged hi minda about which one he wanted... twice 🤦‍♀️ i emailed customer services about changing our order and they were extremely n... Se mere

Bedømt til 5 ud af 5 stjerner

Good well made scooter. Got rid of a vesta recently. This one is equally as good. Can tell that a lot of effort has gone into all design aspects of the scoiter. Good customers service from their team... Se mere

Bedømt til 5 ud af 5 stjerner

Ive got a panther scooter a few weeks ago. I don't usually write reviews but thought I would ask I had such a good experience. It gets me from A to Z with zero stress. Very reliable and rides very wel... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

322 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(322)

96 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Top scooters

We were let down by another scooter shop. Contacted them and had two panther scooters to us next day. We use them daily. Excellent!

13. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Absolutely amazing service

Absolutely amazing service. Had to arrange Saturday delivery which was no problem for them. Moped arrived in perfect condition on a pallet. Would 100% recommend them to anyone.

13. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Big thank you to the whole team

Big thank you to the whole team. Got my ninja 50cc scooter next day delivery. Comes straight out of the box fully working. Helpful customer service staff. Hassle free purchase using klarna. the ride is excellent and very nippy.

9. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent moped

I purchased my moped around 1 year ago and waited now to review it. I can confidently say I am very satisfied with my purchase. I was looking for a change in pace from cycling. This moped definitely delivered on that, it is a blast to ride around town. The price is well worth the quality of the parts and the moped as a whole. Ive ridden it several miles every day for the past year and it still looks and rides like brand new. The staff are also super helpful. Much appreciated Matt.

4. april 2026
Uopfordret anmeldelse

Trustpilot er i færd med at vurdere denne anmeldelse i henhold til vores rapporteringsprocesser.

Bedømt til 5 ud af 5 stjerner

Good all round

Good all round. From my initial enquiry their customer service has been superb. The scooter is great too, simple to get going, delivered as promised and good fun to ride. Would highly recommend them.

30. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Lovely scooter

Lovely scooter. Team was very responsive and helpful and made the purchase easy with klarna. I placed order on Monday and by Wednesday mid day I had my scooter!!! Very happy with my purchase. Thank you!

29. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I bought a venom and scooter arrived…

I bought a venom and scooter arrived next day. The scooter quality is fantastic. The service I received from direct bikes was very good. Every question was answered within an hour. They clearly truly care about their customers. Thank you direct bikes.

27. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No contact

Avoid this company bought a moped last year only did 200 miles had 2 services and couldn't get rid of engine management light (that was on when I bought it) can't get them on phone only through email to discuss problem with moped cutting out I paid for an extra year warranty but won't send part without payment up front!!!..I asked what's the point of warranty and they won't reply gave me 2 garages to look into it and theywon't go near it as had problems with this company in past ...I love the bike but you won't have any help with problems as no phone number nightmare and they post a contract number but that's not true as when you phone it immediately directs you to email them so you can't speak to anyone about issues

1. januar 2026
Uopfordret anmeldelse
Direct Bikes -logo

Besvarelse fra Direct Bikes

Your review contains a number of incorrect statements.

You purchased your scooter on 13/03/2025, you contacted us over 5 months later on 31st August 2025 and were advised—more than once—that your scooter was overdue for servicing at an approved service centre. Please see below screenshots of the emails sent to you.

https://www.dropbox.com/scl/fi/icp00k00v7282jpwxxoro/Screenshot-2026-03-27-at-10.28.47.png?rlkey=d4ken0ajafls1ekvqajsgw00p&st=8a9bjfpa&dl=0

https://www.dropbox.com/scl/fi/kv4yxa1vswlaukucpn5p1/Screenshot-2026-03-27-at-10.29.07.png?rlkey=s5tuwx86m2qkfxqo760vyd8dq&st=310lqgqv&dl=0

Despite this, you chose to ignore that your scooter was overdue servicing at an approved service centre and continued to use the vehicle for over a year without servicing it as required.

You have not serviced your scooter twice as required. You have missed three services at an approved service centre. Instead you have taken your scooter to an unapproved service centre who has not been able to turn your engine light off. The garage is not an approved service centre and you need to take your scooter to an approved service centre. We have clearly told you this by email on 1st March 2026. See below screenshot:

https://www.dropbox.com/scl/fi/mvmmffkrd6d172qrmqj1t/Screenshot-2026-03-27-at-11.04.53.png?rlkey=xp55tcjewcphdix9lwtcdkko8&st=cxvskdcd&dl=0

Servicing at an approved service centre is requirement for the continued use and safety of your vehicle and is the case with any scooter or motor vehicle, not just our brand. This is also a requirement under you warranty.

I can also see we also provided you with details of a local approved garage, Mototech, to carry out the required servicing who are happy to service your scooter. Again, you ignored.

Your scooter is supplied with a parts warranty, which you need to adhere to the required servicing schedule. This is standard across all motor vehicles. As you have not serviced your scooter as required, missing three services at an approved service centre, your warranty claim cannot be accepted. This has been clearly explained to you.

On 24th March 2026, we advised you of the cost of the required part which is only £69.20 plus delivery £12.99. See below link:

https://www.dropbox.com/scl/fi/cs8vfl51oxlb92r9q6r0u/Screenshot-2026-03-27-at-10.34.44.png?rlkey=73rhp05xuptx97vqoducj2ki8&st=3x67yzfo&dl=0

This again was also not responded to with payment.

There is no scooter or motor vehicle that you can operate over a year without servicing as required and attempt to claim on warranty.

Our telephone lines are open from 10am to 5pm Monday to Friday please call within these hours.

Thank you again for your review, we trust this now clarifies matters. The Trustpilot platform is only for genuine customer services experiences from our customers.

Bedømt til 5 ud af 5 stjerner

Order the Ninja 125 on Sunday night

Order the Ninja 125 on Sunday night, It arrived Wednesday mid day so happy with that. The build quality is better then expected but for £2000 you expect decent. Once I've registered it and done about 1000miles I'll update my review.

25. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The scooter arrived bang on when they…

The scooter arrived bang on when they said it would. I'm extremely happy with both quality and also price. Rides very well. You really can't go wrong with one of these. Puts a smile on my face every time I take it out. Thanks 👍

16. marts 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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