Scoot Anmeldelser 

105
TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Very helpful and supportive to help me edit my listing and clear duplicates. Scoot support team email replies are not fast like lightning but they will come back to you with proper solutions, and in m... Se mere

Bedømt til 1 ud af 5 stjerner

Pushy sales tactics Our IT team looked into what they do for us for the money and appeared to be very little! They rang continuously for weeks still trying to persuade us to renew despite us trying... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The presentation was of an excellent standard and very practical. Questions were answered in a clear way to help us all understand the practicalities offered and how we personally could benefit. Jus... Se mere

Bedømt til 3 ud af 5 stjerner

hi i know we have coverage with scoot , for a long time , but service and contact are only when payment needed , every time i speak to some one the number of towns or key words reduces from our orig... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Online-marketingbureau

Oplysningerne kommer fra forskellige eksterne kilder

Scoot is a leading online business directory with information about more than 2 million suppliers of products and services in the UK. See names, addresses, telephone numbers, websites links, facilities, photos, special offers and even videos. Owned and operated by Enable Media Ltd.


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

105 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(105)

1 anmeldelse inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Total waste of time and money

Tried them after a recommendation for our business. I can honestly admin that they are the worst place to put your money in. Having a free listing there is okay though the support is horrible.
They always promise that they will solve your problem and so 2-3 months pass.
They cheated with the price with us by advicing us to pay online and it turned a higher price than the usual which is just scam.
Nobody ever goes to their directory for anything but to look for a company to hire them.

I would definately not recommend them to anyone small or big business. Not to mention the fact that your "account manager" gets suddently lost from time to time.
I am sorry I had to sign with them at all!

29. maj 2013
Uopfordret anmeldelse
Scoot-logo

Besvarelse fra Scoot

Hi Boyan,

Thank you for your comments. We appreciate all feedback, good or bad and use this information to continually evaluate and improve our systems, processes and customer interactions.

Please feel free to get in touch with us at marketingteamuk@web.com to resolve your problems.

Kind Regards,

Tom

Bedømt til 1 ud af 5 stjerner

Poor Service on recent experience over last 8 months

:::::: Reply from Scoot AFTER ALMOST 3 YEARS!!!! ::::::

Published 4 hours ago
Hi Gary,
Thank you for your comments. We appreciate all feedback, good or bad and use this information to continually evaluate and improve our systems, processes and customer interactions.
Please feel free to get in touch with us to resolve your problems.
Kind Regards,
Tom

_____________________________________________________
Where do I start?
Took out the all singing all dancing packages and have had nothing short of 8 months of misery, ping-pong email tennis, unsatisfactory support and customer service

MyMcart
Mobile phone add on brought my website down after installation and have had to remove it (their engineers inserted the code and amended existing page and global scripts without my authority)

SeoTrackx
They set this system up with the wrong information 3 times in a row meaning meaningless comparison with competitors who do not exist - at least 6 moths worth of seo reports and monitoring wasted

Producing reports for broken back-links .. when followed through some of the links are still there and active

Can't wait for the curent subscription to be over so that I can remove myself from their directory and have nothing mire to do with them

So many promises and assurances made have been broken .. non of which have they bothered to confirm back in writing, firm resistance in not allowing complants to be escalated higher up the company

we receive emails such as these:
"Sorry for delay in replying. The changes were made in our admin section but unfortunately the report did not reflect this. I am more than happy to add 2 months onto your advertising in the light off the report not reading correctly.
Kind regards
[name]"

"I fully accept the fact that the report has not read correctly for the reason as follows : two of your competitors URl's were spelt incorrectly, I did change them for you as soon as you informed me and you accepted my offer of a free Touch Local Priority Listing as a gooddwill gesture, unfortunately the second report read incorrrectly but you would not accept my apology despite offering an extension of several months on your products.
Once again I apologise for any mishaps that have occcured, my offer stills stands butunfortunately I will not be authorising a refund
[name]"

Yet nothing changes ... problems still continued to arise

25. februar 2013
Uopfordret anmeldelse
Scoot-logo

Besvarelse fra Scoot

Hi Gary,

Thank you for your comments. We appreciate all feedback, good or bad and use this information to continually evaluate and improve our systems, processes and customer interactions.

Please feel free to get in touch with us at marketingteamuk@web.com to resolve your problems.

Kind Regards,

Tom

Bedømt til 1 ud af 5 stjerner

Please do NOT waste your money with Scoot

Bad customers services, there website works on tags, so if the potential customers do not type in your tag letter for letter then forget about the chance of ever getting that customer, my website comes up higher in google for the free business listings , so the question begs to be asked.WHY GIVE SCOOT MONEY to end up on the 2nd page of google.... If the customer adviser had been better at their job, i would not be writing this review

31. januar 2012
Uopfordret anmeldelse
Scoot-logo

Besvarelse fra Scoot

Hi Darren,

Thank you for your comments. We appreciate all feedback, good or bad and use this information to continually evaluate and improve our systems, processes and customer interactions.

Please feel free to get in touch with us at marketingteamuk@web.com to resolve your problems.

Kind Regards,

Tom

Bedømt til 1 ud af 5 stjerner

Best stay clear

Spent £2000 with them and Touch Local who are the same company and you would think they would look after you, no they took the money and did not even put in the keywords I asked for? Customer Service is really bad. Asked for my money back and not a chance. If you are a new customer better to flush your money down the toliet as it will end up with the same results. Stick with Google.

21. december 2011
Uopfordret anmeldelse
Scoot-logo

Besvarelse fra Scoot

Hi Paul,

Thank you for your comments. We appreciate all feedback, good or bad and use this information to continually evaluate and improve our systems, processes and customer interactions.

Please feel free to get in touch with us at marketingteamuk@web.com to resolve your problems.

Kind Regards,

Tom

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere