Har været kunde der gennem 4 år og…
Har været kunde der gennem 4 år og bestilte sidste gang i september 2022. Skulle bestille her i november og så er det pludselig ikke muligt at få leveret i Danmark. Rigtig dårlig kundeservice der ikke vil fortælle hvorfor de er stoppet. H
Besvarelse fra Saveur-Biere.com
Hello, thank you for your feedback.
We are very sorry about you not receiving this information.
This was a very rapid change due to some changes in rules and due to a contract with the Danish customs that we no longer have.
It is as well required now that each webshop is restricted to a specific country.
Before Saveur Biere was an international website but now it is only for French customers.
And to have a website in Denmark you need to have an address in Denmark, which we do not have.
If you happen to know anyone in Sweden, there is still a possibility to have it delivered there by ordering through hopt.se.
We are aware that this is not ideal and this is absolutely not the service that we wish to provide to our customers, but due to the rapid changes, we have no solution and we apologize about that.
If you have been returning empty kegs to us and have money in your wallet, please contact us and we will make a refund to your bank account for the deposits.
We really apologize for the inconvenience!