Save On Scents Anmeldelser 353

TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Save On Scents has a large variety of DIY projects, fragrances and supplies along with great information on "how to" make body products, fragrance products like candles and incense. Customer service i... Se mere

Bedømt til 1 ud af 5 stjerner

My first order for my business wasn't a large one, but the most important items were missing & shipped later. Then after repeated calls I've never been able to catch someone on the phone to talk to ab... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A great place to find scents you can barely articulate. Many people need a little extra help in identifying smells, and when you're going by a description only it helps to read community comments. One... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Leverandør af smags- og aromastoffer
  2. Tøjbutik

Oplysningerne kommer fra forskellige eksterne kilder

Wholesale Fragrance Oils, Body Products, Incense, & Supplies.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

353 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I would definitely recommend this site…

I would definitely recommend this site to EVERYONE looking to go into the candle making business rather it be for personal or income. Saveonscents excels in all areas, #1 being customer service and when you have that, everything else just falls into place. If I could give them more than 5 stars I for sure would.

16. maj 2019
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

FO fell short of expectations

The web page is easy to navigate and shipping was prompt. I was looking for one specific FO, which they carry, but it fell short of duplicating the fragrance of a true tea olive. This happens sometimes and it won't stop me from trying their other fragrances.

16. maj 2019
Uopfordret anmeldelse
Save On Scents-logo

Besvarelse fra Save On Scents

Hello Debbie,

Thank you for your honest feedback. It is certainly helpful for us to know which fragrance customers think are accurate to their name and description, and which ones might not be what they are looking for. If you are looking for a specific combination of notes, please note that you can always send us an email or give us a call and ask to speak to our perfumer. They will be able to steer you in the right direction for whatever you might be looking for. We also offer custom fragrance creation and duplication services, so you can alway have something made just for you, if you cannot find it in our library or elsewhere.

Thank you again!

Elliott @ Save On Scents

Bedømt til 2 ud af 5 stjerner

They never answered my email

They never answered my email, so I can't comment of their actual customer service, just their lack of it. The scents are super weak for being the ultra, that I can't use them in soap. I won't ever buy from them again, I'm extremely dissatisfied and disappointed. Now, if you would like to discuss this issue, feel free to email me.

16. maj 2019
Uopfordret anmeldelse
Save On Scents-logo

Besvarelse fra Save On Scents

Chelsea,
I am very sorry for the lack of response to your email from last week! It looks like your email was accidentally mistagged. and then not seen by our customer service team. We will make sure that this does not happen again with yours or any other customers. That said, I see that you stated that you followed our suggested usage rates when making finished products. Our suggested usage chart is meant be a very general starting point. Each oil has its own potency and sillage profile. If you are finding that the final product (whether it be soap, candles, lotions, etc...) is not as potent as you would like, you can certainly increase your usage rate, until you are satisfied. The oils that you ordered generally don't appear to be amongst our more delicate scents, so this increase in usage should make a finished product that is plenty potent for the end user. Again, I am very sorry that we did not respond to your first email. I will also follow up with you right away.

Regards,

Elliott @ Save On Scents

Bedømt til 5 ud af 5 stjerner

Customer service is AMAZING!

Great choice of scents and their customer service team is amazing. Had a back order issue and Elliot was quick to reply with a working solution and kept we updated throughout the shipping process.

Topher

16. maj 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great scents

Great scents, fast shipping. I would definitely recommend to anyone looking for affordable scents.

16. maj 2019
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I am pretty much satisfied as the…

I am pretty much satisfied as the incense I ordered is awesome. One problem I have had some sticks that stuck together. If you take them apart they do not burn. I have to break the extra sticks off and burn a double or triple stick. Just a bit if a PITA

16. maj 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A great starter kit

A great starter kit, I am having so much fun with it. The competitor products's price goes around 400~ 700 dollars with fewer viles of scent than SOS. Any amatuers as well as semi- pros, I strongly recommend to get this kit

16. maj 2019
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

The (non) return policy is a joke

The (non) return policy is a joke. The quality is mediocre, but there are interesting selections that I won't find anywhere else.

16. maj 2019
Uopfordret anmeldelse
Save On Scents-logo

Besvarelse fra Save On Scents

Hello Brian,

I am sorry for your dissatisfaction with our return policy. This is an industry wide practice. We simply cannot restock an oil has been outside of our control. This is in place not to protect a one-time sale, but to protect the safety of our customers. We simply cannot in good conscience resell an oil that has the potential to be used on someone's skin or hair, when we cannot guarantee the safety and quality. We try to be as transparent a possible, and explain this in our policy section on our website. We do offer low cost sniffie samples to our customers, so they can test oils before spending a lot of money on an unknown scent. We very much thank your being a customer for almost 5 years now.

Regards,

Elliott @ Save On Scents

Bedømt til 5 ud af 5 stjerner

A gem of a fragrance company

Really enjoyed working with the group, like all scents everything must be tried, for the professional this company is an incredible resource with high quality fragrances and accessible and easy to use options to produce end product.

16. maj 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

SUPERLATIVE QUALITY, SELECTION, & SERVICE

My experiences with SOS have always been superlative. I have absolutely no complaints.
Unfortunately, one of the scents that I enjoy the most is was not available the last time I ordered. Other than that, I would recommend this venue for anyone who may be interested in making their own fragrance based products!

16. maj 2019
Uopfordret anmeldelse
Save On Scents-logo

Besvarelse fra Save On Scents

Hi Lawrence,

We are so happy to hear that we have been providing you with superlative service! We try to make our customer's experience as hassle free and pleasant as possible, thank you for the 5 star and the recommendation!

Jessica @ Save on Scents

Bedømt til 4 ud af 5 stjerner

overall it was a good experience

overall it was a good experience. Shipping took longer than expected and there were a couple FOs that we're not what they should have been.

16. maj 2019
Uopfordret anmeldelse
Save On Scents-logo

Besvarelse fra Save On Scents

Hi DJ,

Thanks so much for the review, we would love to make more improvements on our oils as well as the services we provide. Thank you for the 4 stars!

Jessica @ Save on Scents

Dette er Trustpilot

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