It has been over a week since my order was placed but no sign of it. Sent an email to ask about its status and no reply. It is either very slow picking and packing or a delivery service not fit for pu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered 12 cans 440ml of the Huck a Back Neipa and 12 cans of Serge Citra and as usual ordered and delivered within 3 days. Excellent beers and excellent service and delivery. Just now need to get mys... Se mere
Virksomheden har svaret
I'm lucky enough to have a good cellar with a beer fridge in it. The fridge is stocked with Salt beers, currently Serge is the house beer of choice, loved by all of our visitors and guests. I'm also... Se mere
Virksomheden har svaret
Both boxes arrived on schedule, in sound packaging. I was surprised to find one 330ml can had a bulging base but no other evident damage: not leaking and did not blow on opening - so no real problem.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are SALT. Named after the pioneering industrialist who built the textile mill village we first called home. Built on the same progressive values as our hometown, innovation and adventure are woven into the fabric of all that we do. We create great craft beer for everyone and do it our way. It's in our nature. Founded in 2018, SALT is taking the craft beer world by storm and has now become an award-winning brewery and renowned household name across the UK. Brewed year around and available in cask, keg and can, SALT's core beer lineup includes the iconic Loom 4% Pale Ale, Huckaback 5.5% NEIPA and SIBA award-winner IKAT 8% DDH DIPA. Whilst the monthly special beer releases include the Vermont Session IPA series, crisp and refreshing lagers, flavoured stouts, and limited-edition collaboration brews with some of the biggest brands around. With over 9 own branded bars and retail venues located in West Yorkshire and London, you can find all the latest SALT beers pouring at your local pub or order online and get them delivered straight to your door with free and fast delivery available!
Kontaktoplysninger
Salt Brewing Company Ltd. Kings Yard, Low Mill Road, WF5 8ND, OSSETT, Storbritannien
- 01924261333
- shop@saltbeerfactory.co.uk
- www.saltbeerfactory.co.uk
4,4
Fremragende
228 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Such fast delivery
Such fast delivery, packed really well too
Can not wait to try The Poisoned Asemdency trio. Thank you so much
28. marts 2025
Ordering beer onlineEasy to use website and very easy…
Easy to use website and very easy ordering too.
28. marts 2025
Website very confusing
Website very confusing - first order was delivered to me (billing address) rather than shipping address - my mistake but found your website confusing then re- ordered and hopefully delivered to correct address but now had a review email addressed to Asad Malik who I sent a delivery to several months ago!
Also if sending as a gift would be helpful to be able to include a message so the recipient knows who is sending gift
3. marts 2025
Besvarelse fra Salt Beer Factory
Hi Louise,
We're really sorry to hear your feedback. I've looked into this for you, and it seems you created a customer account under the name Asad Malik when placing your first order instead of your personal name. The billing address was also not updated to be different to the shipping address. Therefore all recurring orders placed was under this different name and you received a Trustpilot review request with this name too.
In addition, there is also an order notes field in the cart before checkout, where custom messages or delivery instructions can be provided.
We value your custom and continued support. If you wish to discuss this further, please contact us via email on shop@saltbeerfactory.co.uk with your correct details and we will do our best to help.
Kind regards,
Rachel @ SALT
Easy. Fast. Great.
Easy ordering. Fast delivery. Great beers. Everything you expect but better.
28. februar 2025
Besvarelse fra Salt Beer Factory
We love to hear it 💯 Thanks for your smashing review Alan!
~ Rachel @ SALT
Brilliant always good beers and super…
Brilliant always good beers and super quick delivery love it
27. februar 2025
Besvarelse fra Salt Beer Factory
🍻 Cheers to that! Thank you for taking the time to leave a review, we hope you're enjoying your beers!
~ Rachel @ SALT
Great selection of beers
Great selection of beers - something for everyone. Especially like the Big Spruce- west coast IpA
25. februar 2025
Besvarelse fra Salt Beer Factory
Big Sprucey! We love it too 🌲🌲🌲 Thanks for your brilliant review Darren!
~ Rachel @ SALT
Besvarelse fra Salt Beer Factory
We're proud to work with so many legends in the industry! Thanks for your great review and support.
~ Rachel @ SALT
Besvarelse fra Salt Beer Factory
Thanks for your review Sam! We pride ourselves on our artwork and can labels, working with some fine illustrators and grahic designers on our special edition brews 🎨🖌
Please note, if you're keeping your cans as memorabilia, we would strongly recommend emptying (or drinking) the beer first. If you would like more information on this, please contact us via email on shop@saltbeerfactory.co.uk
~ Rachel @ SALT
Great taste and delivered within 48…
Great taste and delivered within 48 hours of order
29. januar 2025
Besvarelse fra Salt Beer Factory
We love a super speedy service 🚚 Enjoy!
~ Rachel @ SALT
Besvarelse fra Salt Beer Factory
Thank you for your 5🌟 review and all your support!
~ Rachel @ SALT
Besvarelse fra Salt Beer Factory
🤘 We'll cheers to that. Thanks for your support Andrew, don't forget to check back for our latest specials.
~ Rachel @ SALT
Delivery of my order was very fast and…
Delivery of my order was very fast and making the order was really simple, great service all round.
13. januar 2025
Besvarelse fra Salt Beer Factory
🚚🚚🚚 We just couldn't wait for you to try our beers! Thanks for your review Terry.
~ Rachel @ SALT
Great range of lovely beers
13. januar 2025
Besvarelse fra Salt Beer Factory
🌟 We think so too! Be sure to let us know which is your faves.
~ Rachel @ SALT
Best Craft Beer in the UK
I discovered Salt a couple years ago when I came across their 'Alpaca' IPA, which easily became my favourite IPA of all time due to its fine balance of tropical and hoppy aromas. Additionally, I was drawn to the unique branding - the honeycomb / cyclic compound pattern adds a cool scientific spin to it. Lastly, Salt's partnership with Trivium and Bullet For My Valentine is absolutely brilliant, and further strengthened my belief in the Salt brand.
I've recently ordered the Mixed Core Discovery pack, and a few select beers (including the Trivium one), and have loved every single one of them.
It's on my bucket list to visit their brewery for a tour.
2. januar 2025
Besvarelse fra Salt Beer Factory
Alpaca is one of our faves too 🙊 Thank you for taking the time to leave such a great review, we can't wait to welcome you to our brewery. Don't forget to check out any of our other SALT bars for all our beers on tap plus great food from pizzas to bao buns & more!
~ Rachel @ SALT
Besvarelse fra Salt Beer Factory
We just can't wait to get our beers out to you! 🚚 Thanks for a great review.
~ Rachel @ SALT
Besvarelse fra Salt Beer Factory
Cheers to that! Be sure to let us know your favourite beers 🍻
~ Rachel @ SALT
Excellent on-line beer.
Ordered beer on line. I had a query, which was answered quickly.
A mixed case with discount and free delivery. Beer arrived fairly promptly.
Excellent beer too.
I will order again.
28. november 2024
Besvarelse fra Salt Beer Factory
🌟 And an excellent review! Thank you for your support, we can't wait to welcome you back.
~ Rachel @ SALT
Incomplete delivery
Being a big fan of Salt and their beers it was disappointing that they were unable to fulfil my order. The delivery was 15 cans short, which at first I suspected were not in stock; however they were still available to buy in the online shop. After if was highlighted to customer services a refund was immediately processed but I feel Salt could have offered to send the remaining beers initially before rushing to refund me.
28. november 2024
Besvarelse fra Salt Beer Factory
Hey Craig,
Thank you for your review. We're sorry we couldn't fulfil your whole order in the first instance, due to the busy Black Friday/Christmas period rush, we felt a refund was the quickest solution for you. However, your feedback has been noted and we will use this to improve our service in the future. Apologies again for any inconvenience caused.
If you wish to discuss this further, please contact us via email on shop@saltbeerfactory.co.uk and we will do our best to help.
Kind regards,
Rachel @ SALT
Dette er Trustpilot
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