Ideal place for temporary storage - cool, dry and very clean, both units and corridors; has excellent security with convenient access to ground floor units, and good parking. Very friendly and helpful... Se mere
Virksomheden har svaret
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Friendly and helpful staff when I used this store for DHL returns. It was a simple process and I feel more confident leaving my expensive return to be processed by Gary, than other parcel centres I ha... Se mere
Virksomheden har svaret
Very easy to work with the man at the desk, very helpful, explained all about the process, would recommend this business.did not realise that dhl parcel's are collected from here.
Virksomheden har svaret
Very friendly and helpful staff. Never had any problems and my lock-up at Safestore met my needs completely. I felt my property was in a secure place. I would definitely use this facility and servic... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
Skrevet af virksomheden
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
Kontaktoplysninger
1-2 Atlantic Street, WA14 5FA, Altrincham, Storbritannien
- 0161 696 9930
4,1
God
9 anmeldelser
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Ideal place for temporary storage
Ideal place for temporary storage - cool, dry and very clean, both units and corridors; has excellent security with convenient access to ground floor units, and good parking. Very friendly and helpful staff to explain the storage options and prices. Thank you Claire and Naeem.
5. juli 2026
Uopfordret anmeldelse
Besvarelse fra Safestore - Altrincham
Hi Mrs C, pleased to hear you found our storage centre cool, dry, and very clean, with excellent security and convenient access. We're also glad our team of Claire and Naeem were friendly and helpful.
Friendly and helpful staff when I used…
Friendly and helpful staff when I used this store for DHL returns. It was a simple process and I feel more confident leaving my expensive return to be processed by Gary, than other parcel centres I have dealt with previously. I will be using this centre again for peace of mind.
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Safestore - Altrincham
Thank you, Jane, for sharing your experience with us. We're delighted to hear that Gary and the team made your DHL returns process simple and reassuring. We look forward to welcoming you back for any future needs. Kind regards, Emma.
I highly recommend Safestore…
I highly recommend Safestore Altrincham. The facility is clean and secure, and the customer service is top-notch. They made the whole moving and storing process completely stress-free!
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra Safestore - Altrincham
HI Mamadou, we appreciate you recommending Safestore Altrincham. We're happy that you found our facility clean and secure and that our service made your storing stress-free.
parcel return…
Very easy to work with the man at the desk, very helpful, explained all about the process, would recommend this business.did not realise that dhl parcel's are collected from here.
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Safestore - Altrincham
HI Mary, we appreciate you taking the time to share your feedback. We're happy to hear that the team was helpful and explained the process well. Thanks for recommending us to others.
Not sure what has happened to customer…
Not sure what has happened to customer service. Had an issue with a locked storage unit. It was my fault I was originally a couple of days late making my final payment but made the payment then next day hired a van for the weekend to collect and empty my unit. When I arrived one gentleman was very helpful but the lady that worked there kept overriding him telling me it would take three days to show the payment so wouldn’t open the locker. Even though I explained that I had hired a van an the next time I could collect my belongings was the next weekend would have to rehire a van and would take me one day over my contract. The gentleman made phone calls (after I provided proof of payment) and obtained consent from higher officers to open my unit. She ignored his and my request for access telling me I would have to pay for another months rental as I would be a day over the agreed timeframe of ending the contract. How can a payment in this day and age take three days to show through a company when all payments show instantly on banking apps ?
20. september 2025
Uopfordret anmeldelse
Besvarelse fra Safestore - Altrincham
Hi Maxine, we have received your feedback which has been passed to the store team to review and follow up. If you have any further queries, please don't hesitate to contact our Customer Services team at customerservice@safestore.co.uk. Many thanks.
Great service
Great service. Safe and secure. Both Gary and Naeem were very helpful.
12. august 2025
Uopfordret anmeldelse
Besvarelse fra Safestore - Altrincham
Thanks, Helen. We’re glad both Gary and Naeem could be of help.
They're not interested in long standing customers.
I hate to write a negative review and I have shared my feedback on the phone with the customer service team. But, the experience i have had has been really POOR! I have been a customer at Safestore for 4 years, I enquired about downsizing, as costs seemed to keep rising. In the end, a competitor was able to offer me a lower price for a bigger unit than what Safestore could offer. Safestore could not have been less interested in the fact i was leaving, I was provided no comms on the move out process, I have had to ring to chase when I will get my deposit refunded. They offer new customers 8 weeks 50%, but won't offer anything to long standing customers to encourage them to stay. My experience was at the Altrincham branch where there is Kangaroo storage and soon to be Shurguard on your doorstep. Really poor business and I won't be recommending you.
21. marts 2025
Uopfordret anmeldelse
Besvarelse fra Safestore - Altrincham
Hi Charlotte, we have received your feedback and I was concerned to hear about your experience. Please can you let us know by emailing customerservice@safestore.co.uk the name and email address on your account so we can look into this for you. Many thanks.
Great customer care
Great customer care. Spoke to Aaron and Jason and they were both great and really helpful
18. januar 2025
Uopfordret anmeldelse
Besvarelse fra Safestore - Altrincham
Thanks for your feedback TC. If there is anything we can do to help during your stay, please do not hesitate to ask.
Met my requirements perfectly
Very friendly and helpful staff. Never had any problems and my lock-up at Safestore met my needs completely.
I felt my property was in a secure place.
I would definitely use this facility and service again.
21. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Safestore - Altrincham
Thank you so much Geoff for leaving a review, we will pass on this feedback on to the team. If there is anything we can do to help please don't hesitate to ask.
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