Sarah came to check my saddle fit yesterday afternoon . She phoned to say she was on her way and arrived as arranged . Her expertise and manner are both exceptional . She listened to my thoughts as my... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sarah, came out to fit my saddle today and after months of trouble with other fittings from other companies all was resolved. She is really good at her job and a really nice person. to top it all she... Se mere
Terrible customer service and communication. Requested a valuation at the beginning of July and received a quick response to say couldn’t quote at that time but to reply to their email in 4 week... Se mere
Virksomheden har svaret
I have been using Sarah at Saddles Direct for nearly 8 years and find her to be Professional, punctual, deeply compassionate and understanding and respectful of my own and my horse’s needs. Sarah is... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We help riders find the perfect saddle for them, their horse, their riding and their budget. We give riders risk-free ways to sell their saddles quickly and for the best price. We understand the importance of having the right saddle and the difficulty in finding one. So we offer riders the best choice and a personal service, providing friendly, expert guidance to help them find a saddle, and the professional support they need to feel confident that it is right and fits. We offer riders a variety of hassle-free options for selling their saddle and a large audience of potential buyers. We want riders to get more out of riding, spending less time finding or selling their saddle and more time riding in one that’s right.
Kontaktoplysninger
Myerscough Equine Arena, PR3 0RY, Bilsborrow, Storbritannien
- 01995642102
- customerservice@saddlesdirect.co.uk
- www.saddlesdirect.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Valuation and pick up of saddle was all straight forward, no hassle , very easy to do and now I don't have hassle of trying to sell my saddle .
Great
Exceptional customer service
Exceptional customer service, kept me informed all the way.
Very easy to deal with
Very easy to deal with. Great company to sell saddles with for sure.
First class…
Easy to use web site didn’t overcharge for NI postage, super fast delivery and good quality item. What’s not to like!
Was sent wrong order but received a refund
I was sent the wrong order, and had already shipped it over abroad so could no longer return it. They were very sorry and understand and gave me a refund. Mistakes happen and was happy with the customer service.
Excellent service
Overall excellent experience, staff arranged the trial flexibly around my availability.
Saddle we chose was in an almost brand new condition.
This company offers excellent customer…
This company offers excellent customer service. They respond quickly to queries and are polite and helpful. It is easy to both buy and sell a saddle as there are simple steps to follow on the website. Thoroughly recommend.
Collection and delivery was of a poor…
Collection and delivery was of a poor standard.
Communication was slow and lacked keeping me informed.
Saddle was not sold and was returned with marks on the saddle.
Quick appointment which was completed…
Quick appointment which was completed with compassion and honesty
Very professional
Mixed Review
Overall I found the team at Saddles Direct very helpful and happy to answer any query. They offered a good commission price to sell my saddle and the process was well explained and easy. Thank you Taylor for being so kind and helpful throughout the process! :)
The only slight issue for me was the months of radio silence. I was never updated on the progress of any potential sale and become rather disappointed after a few months of nothing. The one time I did see a picture of my saddle, they were using it for an advertisement on social media selling their own products (girth and leathers) but never actually mentioned the saddle was for sale at all! Personally I thought was rather cheeky when the saddle is with them to be sold not to be used as a prop!
I recently requested the saddle was returned to me and this process was super easy and it arrived in a few days.
Saddles were as described and arrived…
Saddles were as described and arrived promptly. Sadly neither fitted but return and refund were also arranged quickly.
Beautiful saddle and purchase experience!
Saddle made it from across the ocean to us quickly and in wonderful condition - even better than anticipated. Thank you!!
Gillette bars
Excellent service, very helpful advice given , will definitely use your company again 👍
I have sent a saddle to be sold
I have sent a saddle to be sold. Excellent service so far!
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