Sarah, came out to fit my saddle today and after months of trouble with other fittings from other companies all was resolved. She is really good at her job and a really nice person. to top it all she... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Terrible customer service and communication. Requested a valuation at the beginning of July and received a quick response to say couldn’t quote at that time but to reply to their email in 4 week... Se mere
Virksomheden har svaret
I have been using Sarah at Saddles Direct for nearly 8 years and find her to be Professional, punctual, deeply compassionate and understanding and respectful of my own and my horse’s needs. Sarah is... Se mere
From the courier pick up from home to the sale of both of our Fairfax saddles Saddles Direct have impressed. The process from start to finish has been efficient, and totally pain free ! They do all... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We help riders find the perfect saddle for them, their horse, their riding and their budget. We give riders risk-free ways to sell their saddles quickly and for the best price. We understand the importance of having the right saddle and the difficulty in finding one. So we offer riders the best choice and a personal service, providing friendly, expert guidance to help them find a saddle, and the professional support they need to feel confident that it is right and fits. We offer riders a variety of hassle-free options for selling their saddle and a large audience of potential buyers. We want riders to get more out of riding, spending less time finding or selling their saddle and more time riding in one that’s right.
Kontaktoplysninger
Myerscough Equine Arena, PR3 0RY, Bilsborrow, Storbritannien
- 01995642102
- customerservice@saddlesdirect.co.uk
- www.saddlesdirect.co.uk
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Selling my saddle through saddles…
Selling my saddle through saddles direct was really easy. I sent through photos for a quote, they gave me a price I was happy with and they dealt with the rest. It took all the hassle out of selling and would definitely recommend.

Besvarelse fra Saddles Direct
Smooth easy experience
I sent some photos and got offered a price I was happy with . They sent a courier and time to suit me to pick up the saddle. When saddle sold I had a swift payment. I would definitely use saddles direct again !

Besvarelse fra Saddles Direct
Extremely low quote against what they were selling same saddle for!
Quote was just under a third of what they had same saddle for sale, part exchange quote was insulting. Got a quote and payment 3 times the amount and paid £600 less for part exchange on the same new saddle as from saddles direct. No brainer which I took. Got a brand new saddle and px mine and saved over £600 by using another company.
I felt insulted by the ridiculous offer made and felt it was a very unfair deal offer for a saddle sold for £900 was of just over £300! And advertised on their site for a lot more! Look around elsewhere and check your saddles true value before believing this company

Besvarelse fra Saddles Direct
Super easy, hassle-free way to sell your saddle
Using Saddles Direct to sell my saddle was really easy. I sent through photos of the saddle and they then offered to sell it at a price I was happy with. It was a great and hassle-free way to sell my saddle - no answering loads of questions from potential users, no risk of being scammed, no users changing their minds. Highly recommend and if I was looking to buy, they have a fantastic range at good prices.

Besvarelse fra Saddles Direct
Very good experience
Very good experience. Lovely saddle. Unfortunately was damaged in transit by the courier. Saddles Direct were proactive and helpful in that situation and were able to see from my photos what damage had been done. They reduced the price of the saddle due to the damage and the refund was received within a few days. A difficult situation but was handled in a positive and professional manner.

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The team at saddles direct have been…
The team at saddles direct have been lovely and very knowledgeable helping me get the right saddle for my new pony.

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Great experience
Sold my saddle for what I wanted for it and ended up getting exactly what I hoped for. It also sold fairly quickly which was nice! Whenever I emailed to ask for an update or with questions they got straight back to me

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A great selling experience thank you.
A great selling experience thank you.

Besvarelse fra Saddles Direct
I'm really happy to endorse Saddles…
I'm really happy to endorse Saddles Direct, communication was excellent and they definitely wanted to make sure they got the right price for your saddle, even it took longer and not just sell it quickly. Much appreciated.

Besvarelse fra Saddles Direct
I fully recommend the Saddles Direct for…
I fully recommend the Saddle Direct for selling second hand saddles on behalf of others
I had tried for a while to see my Black County saddle privately and decided to use the services of the Saddle Direct
The service received was great and although it took a while to sell, it eventually did and payment was received via bank transfer

Besvarelse fra Saddles Direct
Professional company
Professional company. Good feedback when I asked for updates. Took 6 months to sell but it was out in trial a lot with the saddlers so excellent coverage. The pick up process was ok but maybe doesn’t update quick enough as I had messages that they were due to pick up again when it had been delivered. I was pleased not to have to reduce the price. Overall great service.

Besvarelse fra Saddles Direct
Shame it didn't fit, nice saddle.
Quick delivery, unfortunately the saddle didn't fit, so they kindly arranged a pickup for return. Quick painless process, however, as well as the courier costs £50, they also charge 3% of the saddles value for returning it. So £95 down, lesson learned.

Besvarelse fra Saddles Direct

Besvarelse fra Saddles Direct

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Like the service to begin with but…
Like the service to begin with but still waiting for my refund?

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Besvarelse fra Saddles Direct
Been with Saddles direct since 2018 and…
Been with Saddles direct since 2018 and they have always provided an excellent customer service! Sarah is amazing with my boys and wouldn’t go with anyone else!

Besvarelse fra Saddles Direct
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