Have emailed the company as I wish to send trainers back as they are to small for my grandson. There is a fault on their website and therefore you are not able get a returns label or complete the docu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Terrible. Ordered a size 10 trainer they sent a size 8. Went to generate returns label and label never arrived via email for me to print off.trying to contact is impossible only option is an email th... Se mere
Ordered shoes on Saturday. Delivered to remote Scottish address today (Thursday). Perfect shoe, awesome price. Don't be put off by confirmation emails - business based in Germany and obviously English... Se mere
Ordered Saucony Endorphin Azura trainers on a Sunday, arrived to my house Thursday morning. Very happy customer, exactly what I ordered. I was worried after reading negative reviews. Just make sure yo... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Running Point is a specialized online shop for running equipment, catering to running enthusiasts of all performance levels – from beginners to ambitious professionals. The range includes over 4,000 products, including running shoes, running apparel and accessories from leading brands such as ASICS, adidas, Saucony, Mizuno and Under Armour. With the motto by runners for runners, Running Point aims to inspire its customers not only with excellent service, but also with genuine passion for running and profound expertise. To meet this commitment and as a clear commitment to running, since 2021 a dedicated team based in Munich, Germany has been working on what was then still Jogging-Point. Jogging-Point started in 2011 as a brand of Tennis-Point and was renamed Running Point in 2022 to focus even more on performance running. As a brand of Tennis-Point Europe GmbH, Running Point benefits from the powerful infrastructure and logistics of Europe’s leading tennis retailer.
Kontaktoplysninger
Hans-Böckler-Str. 29-35, Caroline Huber, 33442, Herzebrock-Clarholz, Tyskland
- info@running-point.co.uk
- www.running-point.co.uk
2,4
Under middel
107 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 12 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bad experience
Same bad experience as previous reviewers. Placed my order on 21 Nov, marked as shipped on 22 Nov. 10 working days later no sign of the delivery and no updates. Sent 2 emails to customer services for update and no reply. My advice is, use another retailer.
3. december 2022
Uopfordret anmeldelse
Poor delivery times
Website identifies 3-6 working days for delivery, placed order on 18.11.22, dispatched on 21.11.22, now 8 working days and still not received goods, no update, no idea when I will receive goods. When contacted them they did not know where or when I would receive them. No apology given. First time I have used Runningpoint and would not use this service again.
30. november 2022
Uopfordret anmeldelse
Quick Delivery
Well, I'm pleasantly surprised, I ordered some running shoes and they were shipped from Germany and delivered within 3 days with great comms all the way, they even sent you a tracking number. If I'm honest I had alarm bells ringing when I received emails after the order as the English pronunciation wasn't great, grammar issues and it got me slightly worried thinking it may be a scam but... don't let that put you off. Note: for Running Point - get your English translation sorted out as it may put some customers off, great service overall though many thanks !!
14. oktober 2022
Uopfordret anmeldelse
Great site but not courier could be better
The site is great and the product I purchased was far cheaper than many of the UK running shops I would usually go to (50%).
The only part I didn't like was the courier. I had a notification telling me that my order would 'probably be delivered today' on Saturday, the order arrived on Monday. the courier's app wouldn't allow me to re-schedule.
So all in all, great value, great product, courier service could be better. but overall worth it for the savings made.
11. juli 2022
Uopfordret anmeldelse
Great experience.
Quick delivery from Germany (be aware this is where your purchases will be sent from). Running shoes ordered and arrived well within a week and everything was easily tracked with regular updates. Was a bit concerned at other online reviews which were very mixed to be honest…. but my experience was first class. Good price and goods exactly as described. Very happy and almost certainly will use this company again.
1. juli 2022
Uopfordret anmeldelse
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