Rubbersole.co.uk Anmeldelser 

8.425
TrustScore 3 ud af 5

2,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Sent a narrow fit shoe when there was no indication of a narrow size in the description or buying options. Completely wasted my time.

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Not impressed. Firstly they use EVRI which is a shambles in the first place, I need my item for holiday next week which was ordered on 2nd July, it is now 15th July. I have rang customer services all... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I ordered a pair of Birkenstocks on 26 July which were due by Friday 30th July I called customer service on Thursday saying I’d had a email stating the shoes wouldn’t be delivered till next week and t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ordered trainers and communication great and also given expected delivery time frame. Lovely surprise when they turned up the next day! Great efficient service so much so I ordered another pair the... Se mere

Virksomhedsoplysninger

  1. Skobutik

Skrevet af virksomheden

Rubbersole, the UK's biggest online-only shoe shop. Specialising in Crocs sandals, Converse trainers, Dr Martens boots, Fit Flop flip flops, Snowjoggers footwear and Birkenstock summer clogs. We are the best at sourcing up-to-date fashions for your feet!


Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

8 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 90 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,8

Alle anmeldelser

(8.425)

37 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I am very happy with my purchase

I bought boots for my daughter and am very pleased with both the purchase and the overall shopping experience. The item arrived quickly, was well packaged. It was as described and in brand new perfect condition. The price was also significantly lower than on the manufacturer’s website. I highly recommend Rubbersole and will definitely buy from them again.

3. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Broken promises, not impressed. Still not resolved after over 2 months.

UPDATE 18/11/2025 - Rubbersole asked me to email again to resolve non reimbursement of return postage. (See comments below for context). Emailed again on 4 November 2025, as can never get through on the phone. STILL NO RESPONSE OR REFUND OF POSTAGE AS PROMISED BY RUBBERSOLE. Avoid ordering if you may need to return and don’t want hassle and broken promises.

Tried to return my item with Yodal, the courier company used by Robbersole. All my local drop off points refused to accept the parcel as they were overloaded due to Yodal not collecting. Spoke to Rubbersole customer services who advised me to use another courier and they would refund the postage cost. Six weeks after providing my receipt and other requested details and despite chasing I have still not received the refund for my postage. Not impressed with the service provided and will not buy from Rubbersole again.

8. september 2025
Uopfordret anmeldelse
Rubbersole.co.uk-logo

Besvarelse fra Rubbersole.co.uk

Hello Dear Customer,

Thank you for sharing your experience with Rubbersole. I'm sorry to hear your return with Rubbersole has not been smooth. Please contact our customer care team by phone (02080 683178) or email (adriana@rubbersole.co.uk). We'll be happy to help find a solution. We are available Monday through Friday from 8am to 4pm.

Kind regards,
Tracey @ Rubbersole.co.uk

Bedømt til 5 ud af 5 stjerner

Easy order, free returns & quick refund.

I’d ordered 4 pairs of boots to try as I live rurally. Great range, decent prices. I kept 2 and returned 2. I got worried then when I read some reviews, but I’m happy to say I received the full refunds within 24 hours after posting! And the returns were free. Considering the struggles I’ve had with another company recently I’d really happy with this!

12. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I’m not usually one to complain

I’m not usually one to complain. We ordered two pairs of Jeffry West shoes costing almost £400. They were left on our doorstep in the pouring rain, no knock at the door even though we were home. When my partner open the door later that day he brought them inside and they were absolutely drenched (not only the paper packaging and cardboard but also the shoes)
Thanks, this was meant to be a lovely birthday present for my husband! Now absolutely ruined. Might I suggest when sending expensive items for delivery you put them into waterproof packaging. What are we supposed to do now with water stained expensive shoes that cost almost £400 …Can you please advise? I look forward to your reply.

5. september 2025
Uopfordret anmeldelse
Rubbersole.co.uk-logo

Besvarelse fra Rubbersole.co.uk

Hello ER,

Thank you for taking the time to share your feedback with us. I sincerely apologise for the frustrating experience you've had with the delivery of your order.

We want to get this sorted out for you as quickly as possible. Please contact our Customer Care team at your earliest convenience so we can personally assist with the status of your order.

You can reach us easily by email (adriana@rubbersole.co.uk) or by phone (02080 683178). We're available Monday to Friday, 8am - 4pm.

We look forward to hearing from you and resolving this.

Kind regards,
Tracey @ Rubbersole

Bedømt til 1 ud af 5 stjerner

I wish I had read the reviews more…

I wish I had read the reviews more thoroughly. My order has never arrived. It shows up as 'delivered' on their website. Their customer service number does not work. It all seems to be a scam...

30. september 2025
Uopfordret anmeldelse
Rubbersole.co.uk-logo

Besvarelse fra Rubbersole.co.uk

Dear Zoe,

Thank you for sharing your feedback with us, and I sincerely apologize for the frustrating experience you had with Rubbersole.

I see that you were eventually able to connect with our Customer Care team via email and that your parcel has successfully reached you. I'm glad we could resolve this for you.

We truly value your business, and as a small token of our appreciation and an apology for the inconvenience, I have placed a discount coupon directly into your customer account.

Have a great day, and we look forward to seeing you at Rubbersole again soon.

Kind regards,
Tracey @ Rubbersole

Bedømt til 4 ud af 5 stjerner

Barbour readhead boots - super comfy

Ordered Barbour Readhead brown boots as per ad but received Timbertan colour.
Would have been five star review otherwise because order process, delivery and price was excellent.

As for the boots, they are very comfortable (this is approx my 9th or 10th pair of Barbour Readheads in last 10 years) and i love wearing them. Only downside is they don't last long enough before sole starts splitting and coming apart etc - superglue prolongs the lifespan!

Rubbersole, if you do have brown version in stock please let me know and I'll buy another pair (looks like Barbour don't offer brown version any longer)

12. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

The wrong size was sent

The wrong size was sent.
I paid for express delivery as I needed the shoes for an event.
They fitted my husband so he is keeping them. I need another pair but nervous about ordering it again

9. september 2025
Uopfordret anmeldelse
Rubbersole.co.uk-logo

Besvarelse fra Rubbersole.co.uk

Hello JRobinson,

I'm so sorry to hear you received the wrong size. I've asked our team to get in touch with you about your recent order. Also feel free to get in touch with us by email (adriana@rubbersole.co.uk) or by phone (02080 683178).
Kind regards,
Tracey @ Rubbersole

Bedømt til 5 ud af 5 stjerner

A pleasure to buy from this company

A pleasure to buy from this company. A wide range of brands and styles all at very competitive prices. Updated all through transaction, fast delivery, 1st class customer services - if only there were more retailers like this - thank you from one very happy buyer.

10. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great

Saw the previous negative review and was a bit nervous but thought I’d give them a go as they were much cheaper for the boots I wanted than elsewhere.
Great service - delivery arrived before it was expected and emails when ordered, dispatched and then tracking. Will use again.

8. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I was very reluctant to order from this…

I was very reluctant to order from this company after reading all the comments from here, but went with my gut instinct and ordered. I am so glad that I did, my overall experience was absolutely brilliant from start to finished. They have been in constant communication throughout every step of delivery process and I received my order in 6 days. I am very chuffed with how the service went and Evri delivered my parcel without any extra fees, I just paid for the delivery charges when I ordered. The crocs boots I ordered for my daughter are absolutely beautiful 😍, and I will definitely will be ordering again, 10 out of 10 for service, thank you very much 😊.

31. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This company is fraudulent

This company is fraudulent. The number on their website doesn’t work and any email online bounces back. I never received my product and no way of getting refund or in contact with them. Avoid at all cost!

19. august 2025
Uopfordret anmeldelse
Rubbersole.co.uk-logo

Besvarelse fra Rubbersole.co.uk

Hello Simon,
Thanks for your feedback. I'm so sorry to hear you haven't received your order. Our Customer Care team can help, please reach out to us at 02080 683178 or adriana@rubbersole.co.uk. Our office is open from 8am-4pm Monday through Friday.
Kind regards,
Tracey @ Rubbersole

Bedømt til 3 ud af 5 stjerner

The shoe sizes didn’t go down enough &…

The shoe sizes didn’t go down enough & in the end, i got the wrong shoe size for my wife

14. august 2025
Uopfordret anmeldelse
Rubbersole.co.uk-logo

Besvarelse fra Rubbersole.co.uk

Hello Albert,
Thank you for your feedback. We offer free size exchanges at Rubbersole. Feel free to get in touch with our Customer Care team at 02080 683178 or adriana@rubbersole.co.uk. Our office is open from 8am-4pm Monday through Friday.
Kind regards,
Tracey @ Rubbersole

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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