We're doing a full house renovation and have dealt with a large number of suppliers. We've used Rubber Duck before without a problem but this time their customer service was woeful to the extent tha... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Delivered on time, bad news bath was scratched and damaged. Advised rubberduck of problem, replacement Delivered next day no hassle. Everyone has problems sometimes but its how you respond which is... Se mere
Thank you Rubberduck Bathrooms for a really good experience doing business with you Had to call support for assistance with ordering and Harvy was very helpful and made ordering easy and stress fr... Se mere
I’ve bought and used the Abacus wall board kit from Rubberduck before…it was so easy to use I bought it again for the other half of our bathroom. Great value for money plus peace of mind against leaks... Se mere
Virksomhedsoplysninger
Om Rubberduck Bathrooms Ltd
Skrevet af virksomheden
Rubberduck Bathrooms is a small, family owned independent bathroom supplier.
Since 2006 we've provided our valued customers with a wide range of popular branded bathroom products, all at trade prices. Including brands such as Villeroy & Boch, Scudo, Multipanel, Abacus, Roman, Jaquar & many more.
We specialise in full bathroom suites, bathroom wall panels, shower trays, shower enclosures, bathroom furniture, bathroom radiators, wet rooms and much much more.
We sell online across the entire UK with showrooms and trade desks in the Redcar & Middlesbrough area, you can pop down and have a chat with the team too!
Kontaktoplysninger
High Street, TS10 3DD, Redcar, Storbritannien
- 01642 913 727
- contact@rubberduckbathrooms.co.uk
- www.rubberduckbathrooms.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 41 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really good quality stuff
Really good quality stuff, quick delivery and friendly staff when dealing over the phone, would recommend and buy again
Ordered a bath
Ordered a bath , it was delivered quickly by a very helpful courier. When I contacted Rubberduck to enquire about the side panel delivery, they called me back within minutes with the information.
First class company absolutely no complaints
Many thanks for your speedy delivery of…
Many thanks for your speedy delivery of this great value soft close toilet seat.
Excellent service
Excellent service - checked availability with manufacturer, speedy delivery. Ashley was amazingly knowledgeable and helpful
Two days from order to delivery, brilliant service.
I ordered a wet room showerscreen on the Wednesday, got a delivery day on Thursday, delivered on Fri at 9am, very nice freindly driver who put it into the home, it was very well packaged with nothing missing and good instructions.
It took me 3 hours to fit, (68yr old) and everything went well, a good quality product at a fair price compared to other companies.
Very pleased with the communication with the staff too, always helpful, the phone line can get busy at times but I think that's a sign that they are popular.
Great experience from the outset to the…
Great experience from the outset to the delivery from DHL. Pleasure to deal with these guys and girls again many thanks. M
I recently had the pleasure of…
I recently had the pleasure of purchasing from Rubberduck Bathrooms and I couldn’t be happier with the experience. Their customer service was outstanding from start to finish—friendly, professional, and always willing to help with any questions I had. They made the whole process smooth and stress-free.
The quality of the products was equally impressive. Everything arrived exactly as described, well-packaged, and built to a very high standard. You can really tell they take pride in offering reliable, high-quality bathroom products.
I would highly recommend Rubberduck Bathrooms to anyone looking for excellent service, great value, and top-quality products. A genuinely trustworthy company that puts customers first.
Floats my boat
Had the stuff I needed at a good price and delivery.
Suits me.
Had to chase to get the order…
Had to chase to get the order delivered. Had to return part of it when it eventually turned up. Still waiting for a refund 1 month on. No response to requests for an update.
Products good quality. Service - poor. Very disappointed.
Best price for what I wanted
Best price for what I wanted. It was cheaper than the same items last year.
There was an issue with the delivery, but this was expedited by the helpful customer services
Rubber duck equivocated about a heavy…
Rubber duck equivocated about a heavy shower part which had complicated measurements. My builder agreed with me re the description of the item but an incorrect unit was sent. Happy to take my money but when a problem arose it was like looking into the eyes of a stranger. Awful experience. They were obtuse & robotic in their responses & expected me to pay postage. The operative acted insulted and injured when challenged. When I said they had lots of bad reviews on Trust Pilot the operative replied smugly "We've got good ones too" Risible, lax & cursory customer service. Conclusion?
Avoid.
Sent all the correct information over…
Sent all the correct information over company sent out the wrong part twice then decided to ignore me after trying to put the blame on me and we’re not accept return postage or refund
Good price
Good price
Good website to order online
Good delivery
Prompt service
Good value
Good communication
👍👍
Refund not issued
I ordered a wall channel for my wet room shower glass to slide into. The item never arrived on time or at all really. So I cancelled the order and my refund still has not come back after nearly 3 weeks

Besvarelse fra Rubberduck Bathrooms Ltd
As said before
As said before
All very good
Except delivery very slow and you pay extra.

Besvarelse fra Rubberduck Bathrooms Ltd
They don't refund you - beware!
They show items for sale that are not in stock, then tell you that you have to wait for it. If you then cancel the order they do not refund you, even though they keep telling you they will. Have had to raise a chargeback on my card to get my money back, still in progress...
Edit: Have read Rubberduck's reply. Its not the fact its not in stock its the fact you still haven't refunded me 6 weeks after the purchase that's the problem!
You even sent me emails saying "you have been refunded" which were complete lies. Well the credit card company is dealing with it now.

Besvarelse fra Rubberduck Bathrooms Ltd
very efficient and flexible changing…
very efficient and flexible changing items and giving advice
AVOID!!
AVOID!!! Bath panel completely damaged in 3 places. Refused to help, take accountability or provide any refund as I didn’t report it within 24 hours. Never heard anything like it. Rude and would avoid at all costs as they have zero care for their customers.

Besvarelse fra Rubberduck Bathrooms Ltd
I have had nothing but excellent help…
I have had nothing but excellent help and support from this team and company. I needed help after messing up an order and nothing has been too much trouble to get me sorted out. The delivery has been well organised and the ordering and payment process is easy. I wish o had more bathrooms !
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







