Rubberduck Bathrooms Ltd Anmeldelser 

852
•
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

We're doing a full house renovation and have dealt with a large number of suppliers. We've used Rubber Duck before without a problem but this time their customer service was woeful to the extent tha... Se mere

Bedømt til 4 ud af 5 stjerner

Delivered on time, bad news bath was scratched and damaged. Advised rubberduck of problem, replacement Delivered next day no hassle. Everyone has problems sometimes but its how you respond which is... Se mere

Bedømt til 5 ud af 5 stjerner

Thank you Rubberduck Bathrooms for a really good experience doing business with you Had to call support for assistance with ordering and Harvy was very helpful and made ordering easy and stress fr... Se mere

Bedømt til 5 ud af 5 stjerner

I’ve bought and used the Abacus wall board kit from Rubberduck before…it was so easy to use I bought it again for the other half of our bathroom. Great value for money plus peace of mind against leaks... Se mere

Virksomhedsoplysninger

  1. Butik med badeværelsesudstyr

Om Rubberduck Bathrooms Ltd

Skrevet af virksomheden

Rubberduck Bathrooms is a small, family owned independent bathroom supplier.

Since 2006 we've provided our valued customers with a wide range of popular branded bathroom products, all at trade prices. Including brands such as Villeroy & Boch, Scudo, Multipanel, Abacus, Roman, Jaquar & many more.

We specialise in full bathroom suites, bathroom wall panels, shower trays, shower enclosures, bathroom furniture, bathroom radiators, wet rooms and much much more.

We sell online across the entire UK with showrooms and trade desks in the Redcar & Middlesbrough area, you can pop down and have a chat with the team too!


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

852 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 41 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(852)

156 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Ordered a bath

Ordered a bath , it was delivered quickly by a very helpful courier. When I contacted Rubberduck to enquire about the side panel delivery, they called me back within minutes with the information.
First class company absolutely no complaints

11. maj 2026
Bedømt til 5 ud af 5 stjerner

Two days from order to delivery, brilliant service.

I ordered a wet room showerscreen on the Wednesday, got a delivery day on Thursday, delivered on Fri at 9am, very nice freindly driver who put it into the home, it was very well packaged with nothing missing and good instructions.
It took me 3 hours to fit, (68yr old) and everything went well, a good quality product at a fair price compared to other companies.
Very pleased with the communication with the staff too, always helpful, the phone line can get busy at times but I think that's a sign that they are popular.

21. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I recently had the pleasure of…

I recently had the pleasure of purchasing from Rubberduck Bathrooms and I couldn’t be happier with the experience. Their customer service was outstanding from start to finish—friendly, professional, and always willing to help with any questions I had. They made the whole process smooth and stress-free.

The quality of the products was equally impressive. Everything arrived exactly as described, well-packaged, and built to a very high standard. You can really tell they take pride in offering reliable, high-quality bathroom products.

I would highly recommend Rubberduck Bathrooms to anyone looking for excellent service, great value, and top-quality products. A genuinely trustworthy company that puts customers first.

11. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Had to chase to get the order…

Had to chase to get the order delivered. Had to return part of it when it eventually turned up. Still waiting for a refund 1 month on. No response to requests for an update.
Products good quality. Service - poor. Very disappointed.

16. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Rubber duck equivocated about a heavy…

Rubber duck equivocated about a heavy shower part which had complicated measurements. My builder agreed with me re the description of the item but an incorrect unit was sent. Happy to take my money but when a problem arose it was like looking into the eyes of a stranger. Awful experience. They were obtuse & robotic in their responses & expected me to pay postage. The operative acted insulted and injured when challenged. When I said they had lots of bad reviews on Trust Pilot the operative replied smugly "We've got good ones too" Risible, lax & cursory customer service. Conclusion?
Avoid.

12. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Refund not issued

I ordered a wall channel for my wet room shower glass to slide into. The item never arrived on time or at all really. So I cancelled the order and my refund still has not come back after nearly 3 weeks

14. april 2026
Uopfordret anmeldelse
Rubberduck Bathrooms Ltd-logo

Besvarelse fra Rubberduck Bathrooms Ltd

Hi Ron,

Thank you for taking the time to leave your feedback.

We’re sorry to hear the wall channel didn’t arrive in good time. If your refund has not arrived, please don't hesitate to reach out to our customer service team who will be able to update you on this.

Kind regards,
Rubberduck Bathrooms

Bedømt til 3 ud af 5 stjerner

As said before

As said before
All very good
Except delivery very slow and you pay extra.

15. april 2026
Rubberduck Bathrooms Ltd-logo

Besvarelse fra Rubberduck Bathrooms Ltd

Hi Linda,

Thank you for your feedback and for the positive comments about our service and goods!

We’re sorry to hear the delivery was slower than expected. As we use a third-party courier, delays can sometimes occur and we apologise for the inconvenience this caused.

We’ll pass your comments on to our team so we can continue to improve our delivery performance.

We really appreciate you taking the time to leave this review.

Kind regards,
Rubberduck Bathrooms

Bedømt til 1 ud af 5 stjerner

They don't refund you - beware!

They show items for sale that are not in stock, then tell you that you have to wait for it. If you then cancel the order they do not refund you, even though they keep telling you they will. Have had to raise a chargeback on my card to get my money back, still in progress...

Edit: Have read Rubberduck's reply. Its not the fact its not in stock its the fact you still haven't refunded me 6 weeks after the purchase that's the problem!

You even sent me emails saying "you have been refunded" which were complete lies. Well the credit card company is dealing with it now.

17. marts 2026
Uopfordret anmeldelse
Rubberduck Bathrooms Ltd-logo

Besvarelse fra Rubberduck Bathrooms Ltd

Hi Ben,

Thank you for your feedback.

We’re sorry to hear about the issues with your order. The item was showing as in stock with our supplier at the time of your order.

We were notified the following day that it was actually out of stock, and we understand this caused frustration.

Apologies for any inconvenience this has caused.

Kind regards,
Rubberduck Bathrooms

Bedømt til 1 ud af 5 stjerner

AVOID!!

AVOID!!! Bath panel completely damaged in 3 places. Refused to help, take accountability or provide any refund as I didn’t report it within 24 hours. Never heard anything like it. Rude and would avoid at all costs as they have zero care for their customers.

22. april 2026
Uopfordret anmeldelse
Rubberduck Bathrooms Ltd-logo

Besvarelse fra Rubberduck Bathrooms Ltd

Hi Reece,

Thank you for taking the time to leave your review. We’re sorry to hear that your bath panel arrived damaged and that your experience with us hasn't been great.

We require prompt notification of any damage (ideally within 24-48 hours of delivery) so we can quickly organise a replacement or refund. This helps us to resolve issues while the details are fresh and reduces uncertainty around the cause of the damage.
Unfortunately, without early notification it becomes difficult for us to proceed with a claim.

Kind regards,
Rubberduck Bathrooms

Bedømt til 5 ud af 5 stjerner

I have had nothing but excellent help…

I have had nothing but excellent help and support from this team and company. I needed help after messing up an order and nothing has been too much trouble to get me sorted out. The delivery has been well organised and the ordering and payment process is easy. I wish o had more bathrooms !

22. april 2026
Uopfordret anmeldelse

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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