Routine Wellness Anmeldelser 

Bought shampoo claiming to assist with shedding & thinning hair which the marketing claimed it did. No improvements for me after 7 months of use. Interestingly nothing on the bottle about it being for thinning hair, makes me wonder if they are selling the same product for all sorts of issues. Disappointing.

Poor customer service. Parcel never arrived said because of my address which routine had confirmed right address. 10% refund all of 3 10p. 3 weeks in no package.they have sent another. Won't use again. Said I'm to raise a compensation claim from courier when my first package is on way back to them. Poor poor service

The products are good, but I didn't receive an email prior to my subscription repeat and the first I knew of the repeat order was a PayPal email confirming payment. I wanted to delay my order as I don't need a refill yet and I would have liked the opportunity to try another scent, but wasnt given this opportunity. I have now cancelled my subscription.

This shampoo smells awful. I gave it a shot for several months anyway and saw no improvement. It is really overpriced for the tiny bottles you get too. Also, watch out for their auto shipments. I couldn’t get back into my account to cancel and I was sent a second box. $80 for 4 tiny bottles and they will of course charge you to return it. It was a ripoff.

The first thing I noticed was better hair shine. Then I realized shedding was decreasing and hair growth was becoming visible. Frizz has also softened, making my hair easier to manage.

I have color treated hair and finding a shampoo that does not fade my color was nearly impossible. Routine Wellness shampoo is so gentle and the plant based formula keeps my color bright and my hair moisturized at the same time and i finally found my forever shampoo.

Routine did nothing to stop my hair loss. Very disappointed!

Routine Wellness helped restore balance to my scalp and strands. There is steady hair growth, less shedding, and a healthy shine. Frizz does not take over my style anymore.

Been using the shampoo for 6 months now and definitely noticing a big difference. My hair used to shed a lot and would frequently clog up the shower drain. That hasnt happened in months now. It doesnt make hair thicker, but its reducing shedding a lot, which is just what I needed.

So far tried a limited edition scent (i think it was Peony?) And coconut & vanilla. The latter in my opinion does not smell good. So sticking to the floral scents.

I used the supplements and the shampoo and conditioner for about one year and didn't see any improvements in some areas of thinning hair...so disappointed and I stopped using it.

Hair went frizzy. Lack of lustre. Used two bottles of each. I hope my fair comes back to normal. Stopped using about month ago. There were good reviews but I did notice other peoples review were same as mine so decided to leave a review. My hair is curly and short now it’s frizzy and short very hard to do anything with.

I was hoping for quicker results based on some of the reviews, but I saw no improvement whatsoever for at least 6 months. I thought I might have seen less shedding around the 8 month mark so I decided to stick with it for a full year. Around 9 months I was certain things were improving and at 1yr I am so happy! I am losing what I would say is a "normal" or even less than normal amount. It was a frustrating course but glad I stuck with it!

Had a severe reaction to these products. Spoke to the company who advised to keep using it I will get used to it. BIG NO terrible attitude of customer service.
Shampoo and conditioner. Make my hair lack lustre and was straw like texture. I would definitely not recommend this company or the products.

Really didnt rate this shampoo, didnt make my hair any thicker
Hair didnt feel great either, struggle witj greasy hair and it definitely didnt help unlike my old shampoo, so have gone back to use omg that again.

Subscription was sent out again which I didnt want and was asked to return the unwanted order, but obviously cant return it as there not a uk company!

I’m not impressed!
I hate the smell, and does not appear to have stopped the hair loss.
My hair is now extremely dry. Never had that problem before. And, now my hair does not curl
Fortunately, I purchased from Amazon and did not get sucked into a subscription

Did absolutely nothing for ny hair but made it greasy. Smell was nothing like described either.
Also on receiving order confirmation back in 2025 I noticed that it stated in very small blue writing auto renewal 6 months. I queries this at the time, did not receive a reply apart from a generic one. Went in to my account and saw that there was an option to unsubscribe. I cancelled the subscription. Today I have had money fraudulently taken out of my bank account feom the company who insist that I dod not cancel the subscription. I ahve sent various emails responded to by a person called Tara who has advised to receive a refund I must send back any items which are received as they have been dispatched. So this is at my cost. I have sent screenshots of cancellation proof but still they remain pf the status that I did not cancel and I have to return the items to TEXAS USA at an extortionate postage price to get a refund. I am absolutely gobsmacked that a company is able to sign you up for a subscription without your permission (i beleive when you sign up to their emails they also add the auto renewal in here)
Even though I had cancelled they are still taking the money and refuse to refund.

Beware of this company and do not use unless you want them messing about with your bank details.

Please ignore any response from this company to this review as it is factually incorrect, so much so that when this was raised as a dispute with my bank they agreed upon investigating to refund the payment to me and and hold Routine Wellness responsible.

My review stands the same I would avoid this company there are much better products out there for what routine wellness claim theor product can fix.

Customer service is truly focused on customer satisfaction; they were helpful and resent my lost shampoos free of charge. All the best.

Bought it initially I thought it seemed good on first use. I stupidly then ordered a load more but after a while I’m finding my hair actually seems thinner (my ears are showing which I'd never had before) and my hair feels really dry and coarse. Such a waste of money. I now need to try to get my hair back to the condition it was in before I started using these shampoos and conditioners!

Terrible customer service:
My order was shipped to the wrong address, and my package kept by the resident.
I asked for a refund of $114.48 three times over a series of emails and kept getting redirected. When I said I was going to take it up with PayPal as a dispute, Routinecos immediately cut off correspondence.
PayPal ruled in Routinecos favor because Routine told PayPal that the package was marked delivered — yes, extorted my money for goods I never received !
They had no interest in making it right.

I have been using the rosehip shampoo and conditioner, for about 4 months. I love the smell of the shampoo. My hair is more healthy, but its still thin at the side but not worst or better, so im going to continue using for a year and see what happens I think it may be a bit too early for me to really give an honest opinion, which is why I gave this rating,
When routine wellness first came out it had excellent reviews, that why I decided to try it, there are many other products on the market. I was suprise to see the poor ratings for routine wellnes and it does not come cheap, and can be very upsetting if you are experience hair lost and thining and still paying so much money