Romans were helpful through the process of finding our new home. T’shya was very friendly and was quick to provide answers to our questions, even arranging a second viewing session for us. Their refe... Se mere
Lokation
Skift lokation1 Chalfont Court Chalfont Way, RG6 5SY Lower Earley, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The most unprofessional and disrespectful estate agency I've ever encountered! I traveled 1.5 hours from London to Reading for my 4:00 PM viewing appointment. When no one showed up at the scheduled ti... Se mere
Virksomheden har svaret
Lower Earley branch - We cannot fault Joshua for his professionalism and expertise once we had found our next family home. He was consistent in his approach and explained the process and next steps we... Se mere
Virksomheden har svaret
Adam & Joshua in particular have been amazing through this very tumultuous journey over the last 13 months. Can’t forget Ollie in the earlier days and Izzy for a while too - all of whom helped us n... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Romans - Lower Earley
Skrevet af virksomheden
Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.
Book free sales valuation
Book free rental valuation
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.
Your local property experts
Skrevet af virksomheden
- Whether you're looking to sell or let your home, our teams are on hand to help.
From start to finish, we cover all aspects of your property journey with our full range of services.
No matter your property goals, we work tirelessly to achieve them
From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.
Kontaktoplysninger
1 Chalfont Court Chalfont Way, RG6 5SY, Lower Earley, Storbritannien
Genuinely local, truly expert
3,7
Middel
26 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We have sold and purchased from Romans
We have sold and purchased from Romans, every time we have had trouble free transactions, staff are friendly and professional, Romans gives you peace of mind, they take care of every details.
25. januar 2023
Uopfordret anmeldelse
Besvarelse fra Romans - Lower Earley
Dear Roya
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
I have told you already in your…Answering your Questions
I have told you already in your questionnaire . I think your company has become too much about prosses and not enough about personal contact and one contact at a time. Your structure has become too complex.
9. marts 2022
Uopfordret anmeldelse
Besvarelse fra Romans - Lower Earley
Dear Richard James,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
disappointed experience with Romans
I am really disappointed from the service provided , I have rented house through a Roman’s , When the house handed over to me, I found the house dirty & stains, broken Hop, a lot of bulbs not working , dish washer not working , toilet cover broken , bathtub not properly draining.
All this and more on the report & no action at all from Romans , the response I received I will check with Landlord, dispute the fact Roman’s are the property management!!!
20. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Romans - Lower Earley
Dear Customer,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Poor service - Lower Earley
Dealt with Adam Colvin, the manager of the Earley office. Really poor service in arranging a viewing. First, keys not available (told this 1 hour before viewing even though booked 3 days prior). Second, Adam called to re-confirm another viewing 2 hrs before appt, then on our way to the property, he called to say property not available. Very poor comms and service.
8. september 2022
Uopfordret anmeldelse
Besvarelse fra Romans - Lower Earley
Dear Ash,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Everyone was professional and friendly
Everyone was professional and friendly. They have years of experience and are well thought of. I would really recommend highly.
31. marts 2022
Uopfordret anmeldelse
Besvarelse fra Romans - Lower Earley
Dear Polly,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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