Romans - Bracknell & Warfield Anmeldelser 

121
•
TrustScore 3.5 ud af 5

3,6

New Manor House The Ring, RG12 1JT Bracknell & Warfield, GB

•

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

I have been a landlord for many years ans since Romans have taken over managing the property Kimberley Garcia Jones has been the property manager. She has always been very responsive to issues ensuri... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Worst agency we have worked with among several up and down the UK. There is little interest shown by anyone from Manager or reps and no continuity with anybody. No use of mobile phones so only mess... Se mere

Bedømt til 5 ud af 5 stjerner

Lisa Fazal of Romans has been our property manager for the last 13 years. She has gone over and beyond in assisting us with the rental property we lived in, with both maintenance and landlord issues.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Have been letting my property with Romans for some years. Donna Marie Brant has often been my main contact & is always helpful - sometimes I'll contact Donna & find she's not the correct person; but D... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Boligmægler
  2. også i
  3. Ejendomsinvestering
  4. Opmålingssagkyndig
  5. Vurderingsmand

Om Romans - Bracknell & Warfield

Skrevet af virksomheden

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

Book free sales valuation
Book free rental valuation

Your local property experts

Skrevet af virksomheden

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Kontaktoplysninger

  • New Manor House The Ring, RG12 1JT, Bracknell & Warfield, Storbritannien

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

3,6

Middel

TrustScore 3.5 ud af 5

121 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 93 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,6

Alle anmeldelser

(121)

157 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Donna-Marie looks after my letting

Donna-Marie looks after my letting, she’s very helpful and efficient
Since signing up with the over a year ago I haven’t had any problems with Donna or Romans

10. maj 2022
Uopfordret anmeldelse
Romans  - Bracknell & Warfield-logo

Besvarelse fra Romans - Bracknell & Warfield

Hi Jhody, we are very happy to have provided you with such a positive experience!

Bedømt til 5 ud af 5 stjerner

Donna–Marie is most helpful and efficient

Donna–Marie has been most professional and effective when dealing with the case of my washing machine which broke down. At every stage she communicated what was happening and made it easy for me to get in touch with her. I am so grateful for her help

10. maj 2022
Uopfordret anmeldelse
Romans  - Bracknell & Warfield-logo

Besvarelse fra Romans - Bracknell & Warfield

We appreciate your positive review about your recent experience with us!

Bedømt til 5 ud af 5 stjerner

Lisa Fazal...the shining star of Romans!

My 5 star rating goes purely to Lisa Fazal whom i have had the pleasure of working with for the last 13 years! She has been such a great support with a really tough situation and has even been a kind ear to listen when all i wanted to do was find someone who would listen to the problems! Nothing is too much trouble for Lisa and she truly goes above and beyond. For me, she is the gem of Romans. I cannot recommend her highly enough!

6. maj 2022
Uopfordret anmeldelse
Romans  - Bracknell & Warfield-logo

Besvarelse fra Romans - Bracknell & Warfield

Dear Jade,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bedømt til 5 ud af 5 stjerner

We highly recommend Lisa Fazal

Lisa has been our property manager for many years. She is always helpful and responds quickly to any concerns we have. Romans is a large property management company, but Lisa always adds a personal touch, and it is great to have one point of contact.

6. maj 2022
Uopfordret anmeldelse
Romans  - Bracknell & Warfield-logo

Besvarelse fra Romans - Bracknell & Warfield

Dear Anna,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bedømt til 5 ud af 5 stjerner

Donna Brant is superb!

We have worked with Donna Brant for many years since we purchased our rental property. Initially we worked with her at Leaders letting agency very happily and then Romans purchased Leaders. We were anxious about this change but were pleased when Donna remained as our managing agent. She has maintained her excellent levels of service - friendly, efficient, quick to respond, clear, patient, helpful and trusted to work with us to manage the property and relationship with our lovely tenants in the way we would wish. We experienced a problem with only one tenant in 9 years and Donna worked with us to resolve this as painlessly as possible, while working closely or at a greater distance depending on our relationship with the particular tenant.

5. maj 2022
Uopfordret anmeldelse
Romans  - Bracknell & Warfield-logo

Besvarelse fra Romans - Bracknell & Warfield

Dear Pauline,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bedømt til 5 ud af 5 stjerner

We have rented through Romans Bracknell…

We have rented through Romans Bracknell for the last 4 years and overall experience has been great. Thank you to Lisa Fazal, who is always friendly and for when any issues arise these are sorted in a timely manner.

3. maj 2022
Uopfordret anmeldelse
Romans  - Bracknell & Warfield-logo

Besvarelse fra Romans - Bracknell & Warfield

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,

Customer Care Team

Bedømt til 5 ud af 5 stjerner

Donna- Marie Brant

I have been working with Donna recently on some maintenance issues at the flat I let out. I have been very impressed with her enthusiasm, professionalism and efficiency. She is always very friendly and cheerful which makes dealing with her a pleasure. Keep up the good work! :-)

28. april 2022
Uopfordret anmeldelse
Romans  - Bracknell & Warfield-logo

Besvarelse fra Romans - Bracknell & Warfield

Dear Ingrid,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Bedømt til 5 ud af 5 stjerner

Lisa Fazal the Property Manager

Lisa Fazal the Property Manager for the premises I rent, has been outstanding, always very prompt, professional and quick to help deal with any issues.

26. april 2022
Uopfordret anmeldelse
Romans  - Bracknell & Warfield-logo

Besvarelse fra Romans - Bracknell & Warfield

Dear Graham

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Bedømt til 5 ud af 5 stjerner

Got the job done and maintained outstanding customer service throughout

Romans (Jonathan Hawthorne in particular) provided first class service from their market appraisal, recommended listing price to sell our house including a professional photographer for our property brochure and online listing. Our house sold in 2 days at full asking price to proceedable buyers. Communication was excellent throughout and the experience of Jonathan Hawthorne meant all troubleshooting ended positively. Very impressive!

22. april 2022
Uopfordret anmeldelse
Romans  - Bracknell & Warfield-logo

Besvarelse fra Romans - Bracknell & Warfield

Dear Alan,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bedømt til 5 ud af 5 stjerner

Donna-Marie Brant

Donna our contact with Romans for our rented property has been an absolute star for the whole time we have been in this property (approx 7 years). Nothing is ever too much trouble for Donna, she’s friendly and approachable and has made our experience of being tenants very pleasurable and straight forward. Thank you for everything you do for us Donna!

22. april 2022
Uopfordret anmeldelse
Romans  - Bracknell & Warfield-logo

Besvarelse fra Romans - Bracknell & Warfield

Dear Sarah,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bedømt til 5 ud af 5 stjerner

are for Donna-Marie…

The five stars are for Donna-Marie Brant who was the only person in Romans who I could rely on to get things done when there were problems.

23. marts 2022
Uopfordret anmeldelse
Romans  - Bracknell & Warfield-logo

Besvarelse fra Romans - Bracknell & Warfield

Dear Michael,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bedømt til 5 ud af 5 stjerner

Kimberley Garcia…

I have always found Kimberley Garcia very helpful and friendly, whenever I have an issue I have always found her to be very quick and efficient in resolving the issue, she always keeps me informed and gets things done

9. marts 2022
Uopfordret anmeldelse
Romans  - Bracknell & Warfield-logo

Besvarelse fra Romans - Bracknell & Warfield

Dear Sharon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Bedømt til 5 ud af 5 stjerner

Excellent Service

I have been working with Lisa Fazal in the Romans Bracknell office on the rental of my property for the past 10 years. During this time Lisa has consistently provided an excellent level of service and support. The property has been rented continuously during this time and Lisa is always very responsive and goes above and beyond to resolve any issues between the tenants and myself. Lisa is a pleasure to work with and is very helpful, knowledgeable and responsive!

8. marts 2022
Uopfordret anmeldelse
Romans  - Bracknell & Warfield-logo

Besvarelse fra Romans - Bracknell & Warfield

Dear Chris,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bedømt til 5 ud af 5 stjerner

Fabulous Team at Bracknell!

Lorraine, Lily and Jon were all excellent to deal with from start to finish.

Huge thank you again to you all for making the experience as simple and efficient as possible.

21. februar 2022
Uopfordret anmeldelse
Romans  - Bracknell & Warfield-logo

Besvarelse fra Romans - Bracknell & Warfield

Dear Ellie,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bedømt til 5 ud af 5 stjerner

Really happy with Donna-Marie Brant

Donna is one of the best Property Managers I have been assisted by. She is very professional and easy to deal with. Her response time is second to none, always helpful and efficient. It's not easy to find a Property Manager who you can rely on. Thank you Donna!

4. februar 2022
Uopfordret anmeldelse
Romans  - Bracknell & Warfield-logo

Besvarelse fra Romans - Bracknell & Warfield

Dear Diego,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Bedømt til 5 ud af 5 stjerner

Lisa Fazal in Bracknell Property Management

Over the past years my wife and I have been ably supported by Lisa FazaI at Romans Bracknell. As landlords, we have always found Lisa entirely professional, competent and very easy to work with. Lisa has made our job of managing our rental property considerably easier. Thank you!

9. december 2021
Uopfordret anmeldelse
Romans  - Bracknell & Warfield-logo

Besvarelse fra Romans - Bracknell & Warfield

Dear Gregory,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bedømt til 5 ud af 5 stjerner

Jack fisher Bracknell was very reliable…

Jack fisher Bracknell was very reliable at excellent at his job he is a absolute credit to the letting team

25. november 2021
Uopfordret anmeldelse
Romans  - Bracknell & Warfield-logo

Besvarelse fra Romans - Bracknell & Warfield

Dear Simon Cornwall,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere