The pins have come loose on the stems of 3 frames of the same model of sunglasses. A well-established local optical shop stated they'd never seen pins like this and could not fix them. On each of... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered 2 more glasses which totals to 5 glasses that I have from them. Always the best customer service. Shout out to Will who is always saving the day with my prescription. I will buy again January... Se mere
This company will fail! My $300 glasses broke within 2 months. One of the lenses was never put on right, it was always creaking, and it's finally fallen without an ability to put it back without forci... Se mere
Shocking customer service, said they could not cancel and order even though it had literally just been placed and no where near despatched. They just want to make money on returns and postage, would... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
ROKA is a performance multisport brand that makes the finest technical eyewear, apparel and equipment.
Kontaktoplysninger
West Braker Lane 2214, 78758, Austin, USA
- www.roka.com
2,1
Under middel
29 anmeldelser
Ingen anmeldelsesinvitationer registreret
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Missing items for Order #ROKA-24921033
Missing items for Order #ROKA-24921033. I'm missing for 700 usd + worth of items, that's amateur work for a brand like that.
I advise that you go with other brands for your gear.
I will remove this rating if your team ship another package in the next 48H.
Unnaceptable.
28. november 2023
Uopfordret anmeldelse
Have yet to receive my sunglasses
Have yet to receive my sunglasses, it's been two weeks since I ordered. It did take a week to produce and ship...which was stated when I placed the order. They use some crazy shipping method that involves the USPS and DHL. It's been six days so far, since they shipped!
10. juni 2023
Uopfordret anmeldelse
Bought a Matador’s sunglasses in white…
Bought a Matador’s sunglasses in white in 2021. Less than a year later the frame got visibly yellow, contacted support, they negated the warranty because I bought them in a official physical retailer, told me to get it warrantied with the retailer, the retailer didn’t sell Roka anymore so obviously they didn’t have replacements, got stuck in limbo because the Roka customer service washed their hands. So stay away from Roka, because the quality of their products is super bad.
1. juli 2022
Uopfordret anmeldelse
Great sunglasses
10. januar 2023
Uopfordret anmeldelse
Was hoping based on youtube and…
Was hoping based on youtube and Instagram reviews that sunglasses would be good. So disappointed in the quality. Reminds me of the $10 Gas station sunglasses. Very similar quality. The lenses are so thin, they feel like cheap plastic. Frames are also cheap plastic. I do like the nose grips that are able to be switched out, but that is the only good thing. For the price Raybans are the way to go.
24. juni 2022
Uopfordret anmeldelse
Fabulous meal as always but £7 for a…
Fabulous meal as always but £7 for a lettuce lol
6. maj 2022
Uopfordret anmeldelse
My first pair of Roka glasses
My first pair of Roka glasses, the Bartons, are fantastic! Really love the look, feel, & durability of them. I've also had an amazing experience with the customer service team. Most recently, Austin was able to assist me with an issue & was quick, courteous, & super helpful.
20/10 would recommend. Thanks, Joe Rogan!
30. december 2021
Uopfordret anmeldelse
Great customer support
Really excellent customer support when I had questions. And I love the product, very lightweight eyeglasses.
21. maj 2021
Uopfordret anmeldelse
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