Rocksteady Music School Anmeldelser 

819
TrustScore 4.5 ud af 5

4,4

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Total waste of money at 40 odd quid. My son has been taught barely anything and they have missed around 2 months of lessons due to nobody being available to teach the lessons. All I got was a £10 refu... Se mere

Bedømt til 5 ud af 5 stjerner

We are very grateful to Rocksteady and especially to our son’s teacher, Tudor Filip. He is professional, patient, kind, and truly inspiring. Our son has loved every lesson, had an unforgettable first... Se mere

Bedømt til 5 ud af 5 stjerner

Mack has been an amazing drumming teacher for my son. He can be quite reserved, but he warmed to Mack incredibly quickly, which speaks volumes about Mack's friendly and engaging approach. My son was v... Se mere

Bedømt til 5 ud af 5 stjerner

My daughter has really enjoyed her Rock Steady sessions. She is generally a quiet, shy character, and has not played an instrument before, but now plays a few chords on the guitar, and was excited to... Se mere

Virksomhedsoplysninger

  1. Musikskole
  2. Uddannelsesinstitution

Skrevet af virksomheden

Weekly in-school band lessons that celebrate fun, individuality and creativity! Rocksteady’s inclusive approach helps children find a sense of belonging through new friendships and a shared love for music, whilst boosting social skills, wellbeing and confidence.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

819 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 89 % af deres negative anmeldelser

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4,4

Alle anmeldelser

(819)

207 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

100%recommended

Both my children did Rock steady during their primary school time and both got huge amounts from it. They’ll always be musical now and we can’t rate it more highly.

8. december 2025
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Besvarelse fra Rocksteady Music School

Hi Jo,

Thank you for this lovely review and recommendation.

It's wonderful that your children benefited from their band lessons in primary school and that it sparked a love of music for them!

Many thanks for sharing,
Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

My boys absolutely love their Rock…


My boys absolutely love their Rock Steady sessions!

The energy, fun, and encouragement they receive each week have made such a positive impact. Jack, their mentor, is incredibly patient and understanding Jack has a real gift for making every child feel valued, especially those who are neurodiverse. His approach shows that music should be accessible to all children, and his patience and kindness make that belief a reality.

The team is always approachable and supportive, keeping us updated with great communication. I really appreciate the way they nurture confidence and teamwork through musicit’s been wonderful to see my boys grow in both areas.

I’d love to see Rock Steady develop an app in the future, so children can continue learning at home, build on their skills, and even gain more certifications. That would be such a fantastic extension of the program.

Overall, Rock Steady has been a brilliant experience for my family, and I couldn’t recommend it more highly.

5. december 2025
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Besvarelse fra Rocksteady Music School

Hi Paigan,

Thank you for this wonderful review.

Ensuring all children have access to inclusive music education is at the heart of what we do, and Jack will be so pleased to hear that your boys love their band lessons, feeling supported and encouraged!

It’s fantastic that their confidence and teamwork skills have also grown since learning alongside their bandmates and that the whole experience has had a truly positive impact for your family.

Thank you for your feedback regarding a Rocksteady app – we’re always looking for ways to create an even better Rocksteady experience and will absolutely take this on board.

We hope your boys continue to enjoy their Rocksteady journey.

Thanks again!
Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

My child enjoyed the lessons

My child enjoyed the lessons. The teacher was very cool, and she felt happy and comfortable in his presence. Going to Rocksteady was like the "precious time" for my child. I attended all the concerts and was super amazed at how much the teacher managed to do with the kids in such a short time. Very impressive!

4. december 2025
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Besvarelse fra Rocksteady Music School

Hi Dragana,

Thank you for this great review!

It’s wonderful to hear that you child enjoyed their Rocksteady lessons and felt happy and comfortable whilst learning alongside their bandmates.

The end of term concerts are a great experience for children - and for parents watching! It’s great that you were able to attend all of these and see the fantastic progress your child had made each term.

Many thanks,
Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

Kayra has absolutely loved her…

Kayra has absolutely loved her Rocksteady classes this term. She always looks forward to her sessions and comes home excited to share what she’s learned. It was amazing watching her perform in the concert, her confidence, energy, and joy while singing truly shone through. I’m so proud of the progress she’s made and grateful for the encouragement and inspiration she receives from the team.
Thank you for giving her such a positive and motivating musical experience.

2. december 2025
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi Hatun,

Thank you for your 5* review.

It’s great that Kayra is enjoying her Rocksteady lessons and rocked at her end of term concert! These are a fantastic way for you to see the musical progress made throughout the term - plus a real proud parent moment!

It’s also brilliant that the weekly band lessons have provided a fun and support space for Kayra to learn new skills. We hope she continues to enjoy her musical journey with Rocksteady!

Many thanks,
Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

I really rate Rocksteady

I really rate Rocksteady. Giving our kids the confidence to learn and instrument and perform in front of peers and their parents, how fantastic!

22. november 2025
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Besvarelse fra Rocksteady Music School

Hi Kathryn,

Thank you for your 5* review!

It's wonderful to hear that band lessons has helped increase your children's confidence as they perform alongside their bandmates.

Many thanks for sharing!
Rocksteady Music School

Bedømt til 1 ud af 5 stjerner

Disappointing

We paid for a year of drum lessons where our 6-year old learned nothing. The classes lasted only a few minutes per child. This year he switched to singing, and in two months they changed band leaders three times. When we cancelled from December, Rocksteady refused to let him perform at the concert we’d already paid lessons for unless we paid an extra month (£45) for a 3 minute performance. The concert date is scheduled beginning of December (unless they change the date last minute as they’ve done so few times in the past).

After they cut a November class short, I contacted them again and spoke with Michael Apaghauka, who told me that even with missed or disrupted lessons, their terms mean my son still couldn’t attend the concert. He refused to check with anyone else, stating there was no one more superior than him.

I also offered to pay for my child attending and performing at the concert in December as a one off additional lesson fee but this was also declined.

Poor teaching, poor value for money, and extremely rigid customer service.

18. november 2025
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi Snezhana,

Thank you for your feedback.

Please accept our apologies for the disruption to your child’s band lessons this term. We know how much children value and look forward to their Rocksteady lessons, and how important a consistent learning environment is for their musical progress.

As we recruited a new band leader for your school, two members of our highly trained cover team stepped in to ensure lessons were not affected, but we understand that this change in band leaders can be disruptive for children and are very sorry for this.

As you had requested to cancel your son’s subscription from the end of November, this means that December lessons, including the end of term concert, won’t be covered by payment and therefore unable to be attended.

We do apologise that your Rocksteady experience hasn't been the positive one we aim to provide, and if you’d like to discuss this further, please do get in touch with our customer service team by calling 0330 113 0330 or emailing info@rocksteadymusicschool.com.

Many thanks,
Rocksteady Music School

Bedømt til 3 ud af 5 stjerner

My SEN son age 5 attended his drumming classes…

My son attended his drumming classes after school hours as they didn’t do year 1 in school time apprently . He has SEN and was in a group of two which was perfect !
The main issue was there was never a regular teacher it kept changing … kids need time to get to know an adult let alone teacher !
So this really let the experience down . They ended up pulling out of our school . It was a shame to start something really and for it to just be left . A lot of money per month too considering !
I ended up stopping the remaining lessons as I knew they would be leaving . So money down the drain . His friend cancelled the DD as we were advised no need to pay for the last month .. and has had numerous calls to chase why there is now no DD?
Lack of communication maybe . But not ideal at all ! Shame . As we have heard great stuff about Rocksteady from other families ! Maybe our village school wasn’t big enough for them!

17. november 2025
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi there,

Thank you for your feedback and please do accept our apologies for the disruptions to your son’s Rocksteady lessons this term. This is not the experience we aim to provide as we know how much children look forward to their band lessons.

It’s really important that children have a consistent learning environment, and whilst our highly trained cover teachers step in to ensure lessons can continue when your regular band leader is unavailable, we recognise the impact this can still have on children.

Due to these disruptions, all children at your school had their payments frozen for November and December, giving a free half term of band lessons. We understand that you chose to finish lessons for the remainder of the term and again, are very sorry that your son’s Rocksteady experience hasn't always reflected the positive one we aim to deliver.

If you would like to chat through this any further, please do reach out to our customer service team at info@rocksteadymusicschool.com or by calling 0330 113 0330.

Many thanks,
Rocksteady Music School

Bedømt til 1 ud af 5 stjerner

14+ months on the waiting list for my son....(apart from he wasn't on it)

My son was placed on the 'waiting list' for Rocksteady fourteen months ago upon starting in reception. When chasing (again) via school as year one began -- after lots of his school pals signed up immediately with no problems -- I was informed that he'd never been placed on the waiting list (even though this was confirmed by school/his teacher and directly by Rocksteady with us, his parents, over a year ago). We'd decided not to sign him up for similar classes elsewhere as we'd been assured he'd be offered a spot ASAP and because he wanted to be in a band with his school pals - and now I have to explain to a devastated 5-year-old why he's the only one not taking part (after wasting a full year waiting). So so so poor. Inept doesn't cover it.

18. november 2025
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi there,

Thank you for your feedback and we do sincerely apologise for this confusion.

We understand how much children look forward to learning an instrument as part of a band, and are very sorry that this hasn’t been the positive start we'd hope to provide for your son. Band lessons are often very popular in schools and places are allocated very quickly on a first-come first-serve basis.

Please can you reach out to our customer service team at info@rocksteadymusicschool.com or by calling 0330 113 0330 so we can look into this for you.

Many thanks,
Rocksteady Music School

Bedømt til 3 ud af 5 stjerner

Good for confidence but inconsistent

My son really enjoys the Rocksteady sessions and they’ve definitely helped boost his confidence. The atmosphere is fun and engaging, and when everything runs smoothly, the kids seem to have a great time.

However, it is quite expensive for what you actually get. The teaching tends to focus on just one song per term, so there isn’t a lot of musical progression. On top of that, reliability has been an issue. Last year, six lessons were cancelled along with the end-of-term concert, and this year two lessons have already been cancelled.

Overall, it’s enjoyable for the children when it goes ahead, but the value for money and consistency could be much better.

14. november 2025
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi Naomi,

Thank you for your feedback. It’s great to hear that your son enjoys his Rocksteady lessons and that his confidence has increased whilst learning alongside his bandmates.

Please accept our sincere apologies that two lessons this term have not been able to go ahead. We understand that consistency is so important for a child’s musical progress, so will always look to find cover teachers to lead lessons when the usual band leader is unavailable. Unfortunately, this isn’t always possible to arrange, especially at short notice, and we apologise again this has resulted in missed lessons.

Each term, children learn a different song and work through a unique curriculum of up to 300 musical skills that count towards their exam-free music qualification, accredited by Trinity College London. This is a pressure free way to achieve an official qualification in music, simply by playing alongside their bandmates each week and having fun.

You can see your son's progress in your termly Rocksteady Round-ups which provide a visual summary of everything they have been learning in band lessons.

If you’d like to chat to us further about this, please reach out at info@rocksteadymusicschool.com or by calling 0330 113 0330.

Many thanks,
Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

my son is really enjoying rocksteady…

my son is really enjoying rocksteady and learning how to play the electric guitar. He isnt a child who is very confident and this is helping with his confidence massivly. His teacher Joe seems to be very popular and he is always excited for his lessons.

10. november 2025
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi Rachel,

Thank you for this lovely review.

It’s wonderful that your son is enjoying learning the guitar in band lessons and that it has also helped him gain confidence – that’s what Rocksteady is all about!

Joe will also be really pleased to hear that your son looks forward to Rocksteady lessons every week!

Many thanks,

Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

My son enjoyed music classes and builds…

My son enjoyed music classes and builds is confidence of facing the crowd. He also interacted well with band members and always looking forwards to have the class every other day …good job rocksteady team

7. november 2025
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi Benjamin,

Thank you for your 5* review!

We’re so pleased to hear that your son enjoyed Rocksteady and that he gained great confidence learning, and performing alongside his bandmates!

Many thanks for sharing,

Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

It was a pleasure to watch Ryan perform…

It was a pleasure to watch Ryan perform on the bass guitar with his Rocksteady band. He appeared to be confident and was really enjoying himself. Charlie is truly a star. He is so good with the kids.

11. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi Imran,

Thank you for your lovely review.

It's great to hear that your son enjoyed performing alongside his bandmates at the Rocksteady concert, and that you loved watching it too! It’s always fantastic to see how much progress children have made throughout the term as they shine with confidence on stage.

Charlie will be really pleased with this feedback too, many thanks for sharing!

Rocksteady Music School

Bedømt til 2 ud af 5 stjerner

Really expensive and not much roi

Really expensive for what it is.

For a group lesson, we are paying around £26 an hour, and our child has been doing it for a couple of years.

Thing is it is a multi instrument class, so that 30 mins is split between teaching a drummer, a keyboardist, a guitarist and a bassist, plus vocals.

A group of children learning the same instrument for 30 mins would learn more in that time.

2 years and they haven’t learned much and have no chance of earning a grade.

1. november 2025
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi Martin,

Thank you for your feedback and we’re sorry to hear you haven’t been happy with your child’s progress.

Rocksteady champions an inclusive approach to music education that doesn’t include traditional music theory. This makes learning to play an instrument fun and accessible while also supporting teamwork, social skills and encouraging new friendships. All Rocksteady children receive the same care and attention from their band leader in lessons, regardless of instrument or ability.

Rocksteady children also all have the opportunity to achieve an exam-free music qualification, accredited by Trinity College. This is an incredible accomplishment for children who can progress their musical skills by simply doing what they love and having fun. You’re able to keep track of your child’s progress through your termly Rocksteady Round-ups, a visual summary of everything they have been learning in band lessons.

We can’t find an account in your name so are unable to look into your experience but would like to speak to you in more detail about your experience. Please contact our customer service team at info@rocksteadymusicschool.com or by calling 0330 113 0330.

Many thanks,
Rocksteady Music School

Bedømt til 1 ud af 5 stjerner

Staff left, refused £77 refund

Area band leader left, wasted weeks, now service on hold, minimal skills learned, can no longer offer service paid for, refuse £77 refund requested. Son is SEN usual stuff in reply, couldn’t care less. AVOID

30. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi Michelle,

Thank you for your feedback and please accept our apologies for the disruption to your child’s Rocksteady lessons this term.

We know how much children value and look forward to Rocksteady, and are so sorry that the second half of term has been affected as we look for a new band leader to take over lessons permanently.

Whenever a band leader is unable to teach, we do everything we can to arrange a cover teacher to minimise disruption and maintain progress. Sadly on this occasion, it hasn’t been possible to provide cover for the remaining lessons this term.

A credit was applied to your November payment to account for this disruption and our Customer Services team have also been in touch to provide further details on the break down of payments for the term.

We understand how disappointing it is for your child to miss out on completing their Rocksteady lessons this term and are so sorry about this.

If you have any further questions, please call us on 0330 113 0330 or email info@rocksteadymusicschool.com.

Many thanks,
Rocksteady Music School

Bedømt til 1 ud af 5 stjerner

Not worth the money or time spent

Do not waste your money on this, if your local authority offers music lessons better to go with them. My son has reported only spending 5mins on an instrument per lesson as most of the time the band leader (teacher) takes the instrument and plays it himself. This is a complete waste of money and time. To add insult to injury, they wont even cancel from next month on the basis that direct debit cut off date has passed. I will be taking this up with my bank as i am not paying for a service that is neither being provided nor wanted anymore.

28. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi Aele,

Thank you for your feedback. We can’t find an account in your name so are unable to look into your experience, but hopefully the below helps to provide a little more information about how Rocksteady teaches and our direct debit subscription.

Rocksteady's inclusive approach to music education introduces children to instrument technique and performance skills, while also supporting teamwork, social skills and encouraging new friendships. All Rocksteady children receive the same care and attention from their band leader in lessons, regardless of instrument or ability.

Direct debits are taken on the 20th of each month and, if cancelled after this date, payment will have already been processed for the month. In your account there is a choice of cancelling immediately or setting a cancellation at the end of the month so your child can continue taking part in all of their band lessons that have been paid for. More details can be found on the cancellation page and in our terms and conditions which you will find in your Backstage account.

If you’d like to speak to us in more detail about your experience, please contact our customer service team at info@rocksteadymusicschool.com or by calling 0330 113 0330.

Many thanks,
Rocksteady Music School

Bedømt til 4 ud af 5 stjerner

My Son has had a great experience with…

My Son has had a great experience with Rock steady so far , he loves to sing and this has given him the opportunity to be able to enhance his skills and perform with a group which has certainly boosted his confidence! This is something that he really is enjoying which we feel is important as he does struggle with some things due to his Autism diagnosis, unfortunately he has missed a few sessions as we have been away for a few weeks but he can’t wait to continue in the new term. We are really grateful he has been given this opportunity and look forward to seeing his progression 😊

22. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi Karen,

Thank you for your lovely review!

It’s great to hear that your son’s confidence has grown with his band lessons and that he's enjoying learning new skills alongside his bandmates. This is what Rocksteady is all about and it's wonderful that this shone through for your son.

We hope he continues to enjoy his musical journey with Rocksteady and that you're looking forward to seeing his fantastic progress at the next end of term concert!

Many thanks for sharing,
Rocksteady Music School

Bedømt til 2 ud af 5 stjerner

don't expect your child can learn anything

It's mainly a fun activity for children. Learn nothing about how to play a musical instrument.

4. maj 2025
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Besvarelse fra Rocksteady Music School

Hi there,

Thank you for your feedback.

With Rocksteady, children are taught how to play music together as a band, focusing on fundamentals such as timing, listening and synchronisation, alongside introducing instrumental technique and performance skills.

This group-based approach to teaching not only encourages musical progress, but also supports teamwork, social skills and encourages new friendships. This makes learning to play an instrument fun and accessible to more children and removes barriers to learning music.

We can't find an account in your name, but would love to talk to you to you more about your experience. Please contact us on info@rocksteadymusicschool.com or call 0330 113 0330 to discuss this further.

Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

Rocksteady are fab!

Rocksteady are fab!
My son loves his band and being able to learn in school is perfect. It is great to get the regular updates on progress as the certificates too.
Thank you for giving him this opportunity to build his musical confidence!

1. september 2025
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi Kristi,

Thank you for your 5* review!

It’s great to hear that your son’s confidence has grown with his band lessons. We're so pleased that he's enjoying learning and progressing alongside his bandmates and hope he continues to enjoy his musical journey with Rocksteady!

Many thanks,

Rocksteady Music School

Bedømt til 1 ud af 5 stjerner

Really bad experience for this school

Really bad experience for this school, bad organised and waste of money. I registered keyboard lesson for My son, but the band leader mixed up and gave him the Guitar for his first lesson, I informed this issue to customer service to ask for an extra keyboard lesson for make up his first lesson, but they replied my son have another music skills already, so it is unable to do it, but I paid keyboard lesson not guitar lesson, it is ridiculous.

Then my daughter got the keyboard lesson as well, but she didn’t get taken to get keyboard lesson, so she missed one lesson, and this school rejected to give her the extra keyboard lesson. This school is no organised, they have no reasons to make your kids missed the lesson and they don’t notify you until your kids tell you. Whatever what reason, they will not refund or give you extra lessons because they prefer you to stay whole year, then they may refund if the lessons less than 33 lessons.

29. september 2025
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi Winnie,

Thank you for your feedback.

We're really sorry to hear this and would love to speak to you further to see how we can help get your children playing their chosen instruments.

Unfortunately, we can’t find an account in your name so can’t look into your experience. Please contact our customer service team by calling 0330 113 0330 or emailing info@rocksteadymusicschool.com and we'll look into this in more detail for you.

Many thanks,

Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

My daughter enjoyed every second she…

My daughter enjoyed every second she spent in her music lessons.
She used to be a very shy little girl, but all thanks to her Rocksteady teachers, she became very sociable and assertive.
My child's communication skills boosted and she also made herself some friends.
Thumbs up to the Rocksteady team😊

26. september 2025
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi Joyleen,

Thank you for this lovely review!

It's wonderful to hear that your daughter enjoyed Rocksteady. We're so pleased that she was able to boost her confidence and make some great new friends while learning to play alongside her bandmates!

Many thanks for sharing!

Rocksteady Music School

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