Robert Dyas Anmeldelser 

59.544
•
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Sutton store, went in on look out for Fans (going in to winter)… not in stock - probably replaced in space with heaters! A kind lad showed me online & offered all sorted of options to make my life... Se mere

Bedømt til 5 ud af 5 stjerner

We were looking for a mobile generator in case of electrical power cuts and my wife said that Robert Dyas had been on the news as selling out (or increased demand) on electrical backups for mobile pho... Se mere

Bedømt til 3 ud af 5 stjerner

Item showed as being in stock at my local store so I ordered as Click & Collect. Originally said would be ready to collect soon, then it was delayed, finally ready for collection 7 days later. During... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Great chairs, just what was required and a good price. The only (but major) downside was that delivery to the Isle of Wight was not available, which meant we had to deliver to the mainland and then ar... Se mere

Virksomhedsoplysninger

  1. Elektronikbutik
  2. også i
  3. Køkkenudstyrsbutik
  4. Lampeforretning

Skrevet af virksomheden

Present on the high street since 1872, Robert Dyas is one of the oldest and most respected retailers in the UK. Offering everything from home appliances to garden furniture, DIY essentials to cleaning solutions, we pride ourselves on an innovative and diverse product range delivered with outstanding customer service.

Skrevet af virksomheden


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

60 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(59.544)

14.828 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Helpful staff

I needed two items from the shop but unsure if they were upstairs or ground floor. Assistant was very helpful pointing out where the items were.

31. oktober 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Brabantia Bin

I ordered a Brabantia bin with a touch lid on the 23rd October. I didn’t receive it until 10 days later and it was delivered by DPD. Unfortunately the box was creased and the actual bin was dinted so I’ve had to return it. Rather disappointed to say the least. Now waiting for the damaged one to be collected before I recieve a replacement.

2. november 2026
Uopfordret anmeldelse
Robert Dyas-logo

Besvarelse fra Robert Dyas

Good Morning,

Thank you for taking the time to share your feedback.

Unfortunately, I have been unable to locate your order details using the order number provided.

So that we can look into this matter further and resolve this for you as quickly as possible, please feel free to respond to the information request form I have sent across on Trustpilot today with your full details.

Once we have the correct information, we will do our best to help you move towards a swift resolution.

Kind regards

Jamie
Robert Dyas

Bedømt til 3 ud af 5 stjerner

Easily placed order but collection…

Easily placed order but collection handled with great indifference

Had to wait a while at the counter for person to come from storeroom and bring my coffee machine. They came very very slowly. Then asked for last 4 digits of my phone number so I gave then my whole number only to be given a look “last 4 digits”. Then I asked if they had a bit of twine or rope from storeroom so I can tie it around the box to make it easy to carry ( I was travelling on the bus) the answer was NO. I only asked because I assumed that place like Robert Dyas would have something like that due to nature of their business

30. oktober 2026
Uopfordret anmeldelse
Robert Dyas-logo

Besvarelse fra Robert Dyas

Good Morning,

So that we can look into this matter further, please feel free to respond to the information request form I have sent across on Trustpilot today.

Once we have the relevant information, we will do our best to help you move towards a resolution.

Kind regards

Jamie
Robert Dyas

Bedømt til 5 ud af 5 stjerner

Outstanding Customer service team from…

Outstanding Customer service team from Assistant manager Sue at the Brentwood store!
I visited the Robert Dyas Brentwood branch today to return a faulty air fryer that was covered under 3-years guarantee. Because I recently moved house,I couldn't find my paper receipt but I was able to show the transaction on my banking app.
The Assistant Manager, Sue went completely above and beyond to help me. She was incredibly patient, took her time to thoroughly processed my refund. Her helpful, understanding and professional attitude turned a stressful situation into a fantastic experience. Exceptional customer service like this is rare these days. Thank you so much Sue! The Brentwood team is lucky to have you.

3. november 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

I'm usually happy with rober dyas

I'm usually happy with rober dyas. The shopping experience is far better in store than online. dont recommend online. Nor customer services

2. november 2026
Uopfordret anmeldelse
Robert Dyas-logo

Besvarelse fra Robert Dyas

Good Morning,

Thank you for taking the time to share your review.

Please be assured that our customer care team are actively working to resolve the issue as soon as possible.

We will be in contact as soon as possible and have the matter resolved in line with timescales advised.

Kind regards

Jamie
Robert Dyas

Bedømt til 3 ud af 5 stjerner

I cannot get up 2 flights stairs.

I cannot get up 2 flights of stairs to view items and always have to ask the staff to fetch items to view which is time consuming for me and them. Please get your lift fixed!

1. november 2026
Uopfordret anmeldelse
Robert Dyas-logo

Besvarelse fra Robert Dyas

Good Morning,

Thank you for bringing this to our attention.

Ensuring our stores are accessible to all customers is extremely important to us.

So that we can look into this matter further, please feel free to respond to the information request form I have sent across on Trustpilot today.

Once we have the relevant details such as the specific store location you visited we wil of course review this in greater details.

Kind regards

Jamie
Robert Dyas

Bedømt til 4 ud af 5 stjerner

My review is from ordering and the…

My review is from ordering and the product.
I brought a mercia 8x6 apex shed for £400 , the web site would not allow me to select an allotment even with the post code,it defaults to house numbers only, my wife visited the Worthing shop who tried everything to assist in resolving the ordering issue were unable to and could not take an order face to face..
I did eventually get around it and placed an order it was delivered within the time slot , the driver was brilliant.
The shed is flimsy as the frame is 25 mm stud work and the floor is flexing as you walk on it.
I have added plywood to the floor and added oak hanging strips to increase rigidness, also the door is quiet low so if you are 5'6"you will have to duck to get in.
All the panels were okay ish...

28. oktober 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Happy shopper (almost)

Decent price, good delivery costs and happy with the purchase .
Would've given 5 stars but courier had been given the wrong house number so unbeknown to me the parcel was delivered some distance away from my house and l had to collect it

30. oktober 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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