I phoned up on the way to Richer Sounds Tunbridge Wells to order a tv, the chap I spoke to was very helpful, and said he would put a reserved sticker on it, I arrived 25 minutes later, room to park,... Se mere
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I have always used Richer Sounds for years, going back to the old Sevenoaks branch days!! Always great service, knowledgeable staff who are incredibly helpful. Great prices, and many thanks to Ja... Se mere
Virksomheden har svaret
Excellent advice and product as always. Thank you to Calum at Richer Sounds in Tunbridge Wells for advising on the two subs solution for my system. Sounds and looks fantastic.
Virksomheden har svaret
Joe was extremely knowledgeable about the products we were looking at and that made the final choice of TV much easier. I have bought from Richer Sounds since the time when the y only had one shop o... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
18 St Johns Road, TN4 9NT, Tunbridge Wells, Storbritannien
- 0333 900 0082
4,9
Fremragende
1 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The two guys were very helpful,and I…
The two guys were very helpful,and I had the item
delivered the following Morning
Can't do mych better than that.
27. november 2025
Besvarelse fra Richer Sounds - Tunbridge Wells
Thank you for your 5 star review, it’s lovely to read your comments.
Television Purchase
Patient, well informed and friendly engaging staff. That’s all one can ask.
Happy to recommend the Tunbridge wells store, based on all my experiences there.
29. november 2025
Besvarelse fra Richer Sounds - Tunbridge Wells
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Responsive & helpful knowledgable staff
29. november 2025
Besvarelse fra Richer Sounds - Tunbridge Wells
Thanks for your great feedback and for supporting local business.
Brilliant company
Very helpful staff member who gave good advice. The tv we have bought is perfect for its location. What I like about Richer Sounds is that they will always try and match you with the right product which quite often is not the most expensive. Brilliant company
26. november 2025
Very friendly staff and really helpful…
Very friendly staff and really helpful at putting together a great package
28. november 2025
Besvarelse fra Richer Sounds - Tunbridge Wells
Thank you for your wonderful feedback
Good lnowledge
27. november 2025
Good experience as always
Its always good buying from Richer Sounds. Joseph has great product knowledge and sorted out a good deal,
26. november 2025
Five star service
Great customer service and helped a lot with our enquiries! Was looking around for months for the best deal & found it here!
25. november 2025
Knowledgeable, helpful and honourable.
Knowledgeable and helpful advice in the Tunbridge Wells store.
We made our purchase in the week of Black Friday and were told that if the prices of our TV and soundbar dropped further on Black Friday, we would be refunded the difference. This then happened and the Richer sounds team did not hesitate to make arrangements for the refund. I guess this should not be a surprise but I was half expecting there to be a small print reason why this would not happen - so many thanks to the Richer Sounds team.
24. november 2025
Besvarelse fra Richer Sounds - Tunbridge Wells
Thanks for your great feedback and for supporting local business.
Besvarelse fra Richer Sounds - Tunbridge Wells
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Sonos era 300 purchase…
Although still finishing up something the assistant acknowledged us as soon as we walked in and said he’d be with us shortly, a refreshing change to the lack of acknowledgement received in most places. Really helpful and actually connected the song I wanted to hear through the speaker. I decided to buy the speaker and was told there was a few days delivery lead in, which wasn’t a problem as it was my Christmas present. As it turned out there was one in stock which we left with. Great customer service
23. november 2025
Besvarelse fra Richer Sounds - Tunbridge Wells
Thank you for your wonderful feedback
Friendly and knowledgable staff
Friendly and knowledgeable staff made our visit to the store an enjoyable one.
23. november 2025
Besvarelse fra Richer Sounds - Tunbridge Wells
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Besvarelse fra Richer Sounds - Tunbridge Wells
Thanks for your 5 star review, we look forward to seeing you again next time
Really helpful and honest staff
Really helpful and honest staff. I will definitely be back
22. november 2025
Besvarelse fra Richer Sounds - Tunbridge Wells
Thanks for your feedback, great to read you were happy with our service.
Great advice and excellent service
The staff in the Tunbridge Wells shop were fantastic on both my visits. Knowledgeable and helpful, giving great advice to a novice in the hifi world without once being condescending or trying to sell me something I didn't need. A delivery issue was also sorted out really quickly.
21. november 2025
Service from Tunbridge Wells branch
The purchase process was very quick and next day free delivery to my local store exceptional.
As usual in store service and experience was fabulous - this is the same no matter how much you are spending or even just after advice.
What can I say about the turntable, it’s amazing with clear quality, good build quality and came with a 6yr warranty.
20. november 2025
Besvarelse fra Richer Sounds - Tunbridge Wells
Thank you for your 5 star review!
Besvarelse fra Richer Sounds - Tunbridge Wells
Thank you for your 5 star review, it’s lovely to read your comments.
A great service given with a wealth of…
A great service given with a wealth of knowledge & sound advice from the sales team.My purchase was delivered the next day (2 man delivery)with the reassurance of the ‘Richer Sounds’ extended warranty provided within the price.
A personalised sales service!
Thank you
17. november 2025
Besvarelse fra Richer Sounds - Tunbridge Wells
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great service
Callum understood what I wanted from the outset and what constraints there were.
13. november 2025
Besvarelse fra Richer Sounds - Tunbridge Wells
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
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