Excellent service by very knowledgeable staff who couldn’t have been more helpful. After sales service recommending an installer was also first class. Very happy to have made our purchase at Richer So... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Excellent service by very knowledgeable staff who couldn’t have been more helpful. After sales service recommending an installer was also first class. Very happy to have made our purchase at Richer So... Se mere
Virksomheden har svaret
I thought I had a problem with my Fiio DM13 but your staff checked it over and explained how it worked ( the instructions were poor) I also easily changed faulty headphones - so overall a really good... Se mere
Virksomheden har svaret
I badgered Dan constantly with questions and in all honesty, I cannot fault the support and assistance provided. Always available to take my calls and the order to delivery was spot on. I have used... Se mere
Virksomheden har svaret
Very competitive price and very helpful and pleasant sales staff. However the most impressive feature was the help I received when there was some difficulty in connecting the TV to the Wifi signal.... Se mere
Virksomheden har svaret
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
157-159 High Street, N14 6BP, London, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very competitive price and very helpful and pleasant sales staff. However the most impressive feature was the help I received when there was some difficulty in connecting the TV to the Wifi signal. Mak (deputy manager) came to my home to try and solve the problem and arranged for the TV to be collected for more tests. He then diagnosed the problem and told me how I could solve it in conjunction with the broadband service provider. I felt he 'went the extra mile'.

Besvarelse fra Richer Sounds - Southgate
I have purchased a number of TVs and AV from RS over the years. I have found telesales could do with a little more training as they cant answer specific questions very well. However, I have found Southgate staff are brilliant. They are knowledgeable, not at all pushy and they make me feel at ease with the service and my choices.

Besvarelse fra Richer Sounds - Southgate
Outstanding service and competitive prices, why go anywhere else?

Besvarelse fra Richer Sounds - Southgate
Excellent service in the Southgate store.
Mak was patient, well informed, polite and really helpful in explaining the TV options. It was so much better to talk to someone in-store than face a barrage of choices online. Plus the price was very competitive.

Besvarelse fra Richer Sounds - Southgate
I got in contact with Ali about advice for a small set of hifi bookshelf speakers,for a small room.I did have a couple in mind and went on the recommended dali sonic 1 speakers.he gave me a great deal which I immediately went for.I paid for them at around 3pm and received them the next day,which was incredibly quick.The speakers are absolutely perfect.I would definitely recommend richer sounds,especially ali as he was very helpful answering all my questions.probably the best hifi store in the uk with incredible stock and knowledge.Will carry on buying from them.

Besvarelse fra Richer Sounds - Southgate
Customer Service has always been great. I was able to bring my speakers in, hook up to various Amps and test in their sound proof room without hassle or sales pitches.
Then got delivered to the store what i wanted for safety and received a phonecall when it was ready.
Staff are always polite and willing to discuss your needs. And the stores are well laid out.
Top notch.

Besvarelse fra Richer Sounds - Southgate
Asked for the product that I had a photo of on my mobile 📱 and the order was completed in a very pleasant and efficient manner. Thanks

Besvarelse fra Richer Sounds - Southgate

Besvarelse fra Richer Sounds - Southgate
I ordered a new tv online, at a great price, to collect at the southgate store.
Staff were great, especially Mak who helped me load an oversized screen into an undersized car!

Besvarelse fra Richer Sounds - Southgate
Great service and advice from Mac, as usual, and good pricing. Delivery absolutely on time as promised.
All round perfect.

Besvarelse fra Richer Sounds - Southgate
We wanted to upgrade our tv experience and on receiving an email with offers we went to the Southgate store to seek guidance on our possible purchase. We spoke to Dan who gave his informed opinion and we purchased a LG TV + soundbar. What sets Richer Sounds apart is the after sales service, so Im not a techie and struggled with the set up, but I called the store spoke to Dan a couple of times and the installation was completed. Many thanks !!

Besvarelse fra Richer Sounds - Southgate
I called the telesales phone number and was put through to the Southgate store. Steve answered quickly and was knowledgeable about the TV I was after. He promptly found the credit on my account from a previous warranty claim and this was applied without issue. My TV was with me the next day. Fantastic service and I wouldn't go anywhere else for a TV!

Besvarelse fra Richer Sounds - Southgate
Dan in the Southgate Branch was exceptional. Knowledgable, polite and genuine. Made my purchase quick and easy. Absolutely loved the experience with Dan, and for sure, I will be popping back to see him on my next purchase!

Besvarelse fra Richer Sounds - Southgate
I recently bought a TV from Richer Sounds in Southgate and had a very good experience. The staff were extremely friendly, helpful and professional throughout. They took the time to answer my questions, explained the options clearly and helped me choose the right TV without any pressure.
The whole process was smooth and pleasant, and I felt well looked after as a customer. It is great to receive this level of personal service.
Highly recommend Richer Sounds Southgate, especially for their friendly and helpful team.

Besvarelse fra Richer Sounds - Southgate
we spoke to your employee at Southgate re a new stylus , he said they had them in stock and would put one aside for when my wife called in. Due to parking problems on the day , I dropped my wife off at your store , the stylus was there for her and was shown how to fit it. Great service and price.

Besvarelse fra Richer Sounds - Southgate
Amazing store with very knowledgeable staff, two people who stand out are Dan and Mac.
I spoke with Dan on the phone and he explained everything I needed to know about the tv I needed.
When I visited the store in Southgate I was greeted by Mac who was very helpful and went over and beyond to help me.
I explained I’d already spoken with his colleague and knew what I wanted.
Mac arranged for delivery the following day!
I would highly recommend this store.

Besvarelse fra Richer Sounds - Southgate
Dan at the Southgate branch was very helpful with advice and arranging next day delivery for my projector screen.

Besvarelse fra Richer Sounds - Southgate
Staff helpful - but IT can be complicated -! We both ended up reading the website - which I had already read before I entered the store. Having said that it is much better to buy in store than on line to make sure that you get what you want

Besvarelse fra Richer Sounds - Southgate
My elderly father bought a TV and when he got it home, he realised it was too small. The Southgate store couldn't have been more helpful and kind. They immediately helped him choose the right size and refunded the first one. With no complaints and all smiles. Couldn't recommend them more highly.

Besvarelse fra Richer Sounds - Southgate
I travelled to this store to collect an item. The welcome was great, staff very friendly and helpful. Loved it…..

Besvarelse fra Richer Sounds - Southgate
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.