Richer Sounds helped me out of a tight spot. The Hisense STP I bought developed a fault (dead pixel). As it was still under warranty, Hisense were responsible for fixing it. The day before the courie... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Richer Sounds helped me out of a tight spot. The Hisense STP I bought developed a fault (dead pixel). As it was still under warranty, Hisense were responsible for fixing it. The day before the courie... Se mere
Virksomheden har svaret
The team at the Reading branch of Richer Sounds have been incredible! They've offered invaluable advice and a level of support I simply wasn't expecting. I went in with a pretty good idea of what... Se mere
Virksomheden har svaret
I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... Se mere
Virksomheden har svaret
My husband Bought a fantastic sounding soundbar but found it too complicated, setting up to work withmusic streaming services by wi fi instead of the normal Bluetooth. Spoke to the manager and st... Se mere
Virksomheden har svaret
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
114 Oxford Road, RG1 7NE, Reading, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A Philips TV update went wrong and bricked it. The five year warranty paid out, so why would I buy from anywhere else? Richer Sounds is brilliant.

Besvarelse fra Richer Sounds - Reading
Dan from the Oxford Road store has been a great help for me every time I have been in contact.
After asking questions outside of store hours, I was called within the hour of opening the next day 2 out of 2 times. Helped me source and deliver stock from another store to my address and gave fantastic and preemptive advice. Awesome stuff!

Besvarelse fra Richer Sounds - Reading
Simple order process, friendly staff.
Ordered standard delivery and it came next day!

Besvarelse fra Richer Sounds - Reading
It was a great experience from start to finish. Luke, the Shop Assistant Trainee, has been very helpful in helping with the products within my budget.
I will shop at Richersounds again if needed.

Besvarelse fra Richer Sounds - Reading
Clear understanding of what I was looking for in terms of sound, environment and connectivity for a speaker and streaming system. Great to have the enclosed demo experience which helped us fully understand the range of speakers we were initially interested in. And we felt we made our own choices with great consistent advice on any topic or any question. Really commend Matt and James for their patience and professionalism. We really enjoy the new LG OLED and look forward to the Dali Omnicons, Arcam SA35 and Chord cable installation soon. Many thanks all. Will certainly recommend RS Reading.

Besvarelse fra Richer Sounds - Reading
Helpful staff that listened to what my requirements were and offered me a few different options to try and find the right solution. The product that was recommended is working really well and was very easy to set up.

Besvarelse fra Richer Sounds - Reading
James was very helpful at helping me pick out my new Tv. Great service, will be back!

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Besvarelse fra Richer Sounds - Reading
Good value, knowledgeable, friendly and efficient service.

Besvarelse fra Richer Sounds - Reading
The Richer Sounds website was easy to navigate to find the correct product for me. Placing the order by phone to the Reading branch was simple and the goods arrived very quickly. All in all a satisfying shopping experience.

Besvarelse fra Richer Sounds - Reading
We walked in and bought a new TV from them.
The team in the Reading store were very helpful. No hard sell, just genuine help and advice.
5 out of 5.

Besvarelse fra Richer Sounds - Reading
Went in with an open mind for a specific requirement. As usual the guys in Reading had several great options, and their advice and personal experience (matching my home setup) was so much more useful than buying over the internet. Ended up buying something I would have never considered, and they sound superb. The specific colour of speakers I wanted weren’t in stock, but they arrived at my house the next morning!

Besvarelse fra Richer Sounds - Reading
Very helpful and friendly manager answered all my questions

Besvarelse fra Richer Sounds - Reading
Thanks to the knowledge of the store staff, we were able to purchase a simple enough television that my 90 year old mother can manage. Ready for us very quickly and installed with expertise. Thank you

Besvarelse fra Richer Sounds - Reading
Very helpful in store with advice regarding a tv bracket and surround sound system. Would have given 5 stars but the store were slow in contacting the installer they use to fit it in our house

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Great as always. I've been a customer of Richer Sounds for many years. I have always purchased my home TV & home cinema products from them. The staff are always very polite and helpful. Their knowledge of the products are exceptional. You can even have a trial experience of home cinema. Nothing is too much trouble and great backup service as well.

Besvarelse fra Richer Sounds - Reading
Always very helpful and knowledgeable staff. They consistently have great pricing and welcoming stores.

Besvarelse fra Richer Sounds - Reading
Great service from the team at Reading Richer Sounds. Was looking for a new TV and soundbar. Received good advice and price from a very knowlegable team. Equipment delivered next day after placing order. The only slight negative was that they didn't tell me that the quote was only valid for a two or three days.

Besvarelse fra Richer Sounds - Reading
Having bought from the Richer Sounds for over 20 years it is always the first point of call when reviewing TV & sound projects.
In December 2025, I had a fantastic experience at Richer Sounds Reading while purchasing a new TV and sound system, and I’d like to give special mention to James. From the outset, James was exceptionally helpful — taking the time to guide me through various options and even visiting my home to assess the room and offer practical, honest advice about what would work best.
His customer-focused approach, combined with the store’s price promise, made the whole process smooth and straightforward. He also recommended a reliable installer, which made the setup completely hassle-free.
I’m now in the process of planning another TV and sound system purchase for a separate project, and there’s no doubt I’ll be returning to James and the Reading branch. Their professionalism, attention to detail, and genuine care for customers make them a pleasure to deal with.
Thank you, James, for your help, keep up the great work!

Besvarelse fra Richer Sounds - Reading
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.