My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... Se mere
Virksomheden har svaret
The team at the Reading branch of Richer Sounds have been incredible! They've offered invaluable advice and a level of support I simply wasn't expecting. I went in with a pretty good idea of what... Se mere
Virksomheden har svaret
Richer Sounds helped me out of a tight spot. The Hisense STP I bought developed a fault (dead pixel). As it was still under warranty, Hisense were responsible for fixing it. The day before the courie... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
114 Oxford Road, RG1 7NE, Reading, Storbritannien
- 0333 900 0044
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great sensible advice and fantastic price
I went to Richer Sounds undecided on how I was going to approach a short-term stand-mounted tv setup before mounting on the wall. The person I spoke with was very knowledgeable and came up with an option to use a third-party TV stand (as the OEM stand didn’t meet my needs). Brilliant approach and meant I bought the TV I wanted. Really value the expertise and sensible ideas provided.
26. december 2025
Besvarelse fra Richer Sounds - Reading
Thank you for your 5 star review!
The friendly and honest approach to the…
The friendly and honest approach to the whole experience. Steve was as enthusiastic and interested in our comparison pf the projectors as I was. He was also very knowledgeable about the subject
15. december 2025
Besvarelse fra Richer Sounds - Reading
Thanks for your feedback, great to read you were happy with our service.
Really helpful and knowledgeable staff…
Really helpful and knowledgeable staff and very competitive prices.
19. december 2025
Besvarelse fra Richer Sounds - Reading
Thanks for your great feedback and for supporting local business.
Besvarelse fra Richer Sounds - Reading
Thank you for your 5 star review, it’s lovely to read your comments.
Superb service!
Superb service!
Ordered a dvd player at approx 13.00 on a Sunday afternoon, to be delivered to the store, hopefully by Tues pm.
Phone call from the shop 09.05 Monday morning, delivered, ready for collection.
Very happy
21. december 2025
Besvarelse fra Richer Sounds - Reading
Thanks for your 5 star review, we look forward to seeing you again next time
Great Customer Service
Great, informative customer service, gave good advice and not overbearing. Bought a nice TV
13. december 2025
Besvarelse fra Richer Sounds - Reading
Thank you for your 5 star review, it’s lovely to read your comments.
Easy order online
Easy order online, great range and prices, delivered on time, perfect packaging. Product as expected.
13. december 2025
Besvarelse fra Richer Sounds - Reading
Thanks for your feedback, great to read you were happy with our service.
Great staff knowledge with the queries…
Great staff knowledge with the queries i had, will return and buy
18. november 2025
Besvarelse fra Richer Sounds - Reading
Thanks for your feedback, great to read you were happy with our service.
Friendly staff that were eager to help.
29. november 2025
Besvarelse fra Richer Sounds - Reading
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Steve and the team helped me
Steve and the team helped me with a repair in a most professional manner.
9. december 2025
Besvarelse fra Richer Sounds - Reading
Thank you for your 5 star review!
Friendly and helpful service when…
Friendly and helpful service when buying Optoma projectors from them.
Quick delivery.
Very pleased!
8. december 2025
Excellent service and advice
8. december 2025
Besvarelse fra Richer Sounds - Reading
Thanks for your kind review, we look forward to your next visit.
Unbelievable knowledge and great…
Unbelievable knowledge and great customer service makes this the place to go for HiFi and TV. Can’t thank them enough for making my purchases so enjoyable and beating prices from elsewhere.
5. december 2025
Besvarelse fra Richer Sounds - Reading
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
A really friendly and helpful staff…
A really friendly and helpful staff member went above what you usually expect.
1. december 2025
Even with my grumpy old man hat on
Even with my grumpy old man hat on, I wouldn't be able to find fault with Richer Sounds. Be it their prices, customer service, product knowledge or range of products offered - they're the best and with that level of 'customer first' service being so rare these days I'll keep going back time after time after time. Thank you
28. november 2025
Sensible advice- understood my budget…
Sensible advice- understood my budget and didn’t try and upsell beyond it. Very happy with the TV - my first LG.
29. november 2025
Besvarelse fra Richer Sounds - Reading
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Service from Richer Sounds was superb…
Service from Richer Sounds was superb from the moment I walked in the door .
Toby who installed the tv was excellent. He didn’t rush me and explained how it worked.
Even answered me when i texted about something i didn’t know. Also came back when my new tv cabinet arrived and put tv on it and reconnected it.
1. september 2025
Besvarelse fra Richer Sounds - Reading
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very knowledgeable and helpful.
Excellent Service.
I was very pleased with the service received from Richer Sounds, Reading.
We now have a new Sonos sound bar. A great improvement on the previous version.
Thanks again.
27. november 2025
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