Richer Sounds - Preston Anmeldelser 

2.835
TrustScore 5 ud af 5

4,9

10 Church Street, PR1 3BQ Preston, GB


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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Hobie was excellent in helping us choose a new TV and soundbar. He went above and beyond in giving us his advice and time in going through all our questions. After ordering in-store the TV and soundba... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We wanted a particular TV from Richer Sounds. Although we are in Yorkshire the model was only available a distance from us but we eventually ordered from Preston branch. The TV was delivered two day... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Hi-fi-butik
  2. Elektronikbutik
  3. TV-butik

Skrevet af virksomheden

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(2.835)

24.963 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Great customer service

Purchased 65" tv and speaker package via phone to Preston shop. Whole experience was great even with the tv having a fault. Phone call to shop and exchange was agreed and processed very quickly. Thanks Matt, will shop again when in the market.

27. januar 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Outstanding Service and a Stunning TV

Fantastic experience with Richer Sounds. I pre-ordered the 77” Samsung S90F OLED and was kept well informed the whole time, with clear and timely updates before delivery. The TV arrived exactly as expected, well handled, and the process was completely hassle-free.
The picture quality is on another level — incredibly sharp with rich colours and deep blacks that make movies and sports look amazing. A big thank you to the staff as well for their professionalism and great communication throughout.
If you’re buying a premium TV, you really can’t go wrong with Richer Sounds. Highly recommended!

27. januar 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Great people to do business with

Great people to do business with.
Bought a new tv for a friend who couldn't see what was going on with the channel guide. Bigger TV, bigger letters and job done. Well priced and available in store.
Easy to pick up, helpful staff, they have a dog in store, What's not to like?

27. januar 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Fantastic service

Fantastic service from all the team at Preston. Had a 98 inch tv installed upstairs in a bedroom. Special mention to Geoff and the delivery guys. Couldn’t be happier.

26. januar 2026
Bedømt til 5 ud af 5 stjerner

Worth the wait

Very helpful staff , went in originally for a different speaker but glad I waited. Good discount for first purchase and first as a VIP.
Ordered some acoustic energy ae100 mk 2. More than happy.

24. januar 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 4 ud af 5 stjerner

I am pleased with the Audio Technica…

I am pleased with the Audio Technica turntable and the Steljes NS3 speakers but had some difficulty setting up the speakers with the banana plugs provided which were poor quality and did not connect properly. Eventually I had to abandon them and connect the stripped terminal wires directly to get the right speaker to function correctly.

21. januar 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Dear Mr Morrison,

I was so sorry to read you had issues with the banana plugs, I understand the store team have since been in touch and resolved this for you but do get in touch if you need any further help..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bedømt til 5 ud af 5 stjerner

smart TV from RS

Had a positive phone chat about our choice with Matt. TV came on time, pleasant delivery guys. All set up and really pleased with the whole thing. Our second TV from Richer Sounds.

21. januar 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Staff at Richer Sounds in Preston are…

Staff at Richer Sounds in Preston are always helpful and knowledgeable. Customer service is great and they provide details about the product so the right choice is made. I always make Richer Sounds my first choice for TV / Tech

6. januar 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Friendly Staff, Great Prices

I've used Richer Sounds for TV's, DVD Players and audio for over 20 years. My latest purchase is an LG C5 TV. I did a lot of research about both the TV and the best price before buying from Richer Sounds, Not only did they offer the best price deal but they also offered their customary friendly and informative service. Incidentally, if you're looking for a new TV the C5 is stunning.

21. januar 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Fantastic service from Howie and James…

Fantastic service from Howie and James at the Preston Store as per usual. I had ordered a Kanto Sub8 in black from Preston but they were unavailable for about a month or so, they managed to get me a matt grey version instead within a few days. They kept instouch with me throughout the issue, I couldn't be happier with the service.

21. januar 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

10 out of 10

We bought a LG tv and soundbar from Richer Sounds. There were some unforseen complications in getting it all set up but Howie,the manager was an absolute superstar. 10 out of 10 for customer service.

14. januar 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

Marantz CD6007 replacing a SonyCD

Bought Marantz CD6007 to replace a Sony CD that is over 15 years old. Service as always perfect. Great chat with staff about how speaker technology is changing to contained powered units. The Marantz CD6007 setup an absolute doddle. Tested on three different amplifier and speaker setups. The sounds from it are clean and nicely balanced. The real bonus the headphone out on the front. The sound on FiiO headphones I recently bought is superb. Detailed balanced sound and excellent stereo sound stage depth. Lovely 😍

17. januar 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Great trad hi-fi shop.

Knowledgeable staff. No BS.

16. januar 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Friendly and knowledgeable

Friendly and knowledgeable. Well judged answers that struck a good balance between being well informed but not patronising. I will certainly use them again.

15. januar 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Excellent service in the shop

Excellent service in the shop. Extremely knowledgeable staff who answered all my questions showing product knowledge. Very satisfied with the turntable I purchased which met all my requirements and was cheaper the one I had I had had thought I wanted but would not have been suitable for me

15. januar 2026

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