Richer Sounds - Norwich Anmeldelser 

arrived and within ten minutes my Cambridge Audio exn was ordered and arrive the very next day, as usual staff were very friendly helpful and knowledgeable all in all great experience

I have been purchasing hifi products from Richer Sounds since Julian opened the first store at London Bridge and have always been a satisfied customer. In recent years, I have found the staff at the Norwich branch to be very helpful and knowledgeable.

Poor sales?

Very helpful on the phone and always good on price.

Tv and mount in stock, matched John Lewis price and beat them with 6 year warranty.

When deliveries started to awry I was beginning to be concerned, but the lengths that the Norwich team went to in resolving the issue were impressive. Good communication and made sure I left with a smile.

Seb made the effort to what i wanted like it was his own place and gave me a lot of options to what I was looking for and wasn't pushing me to get things that wouldn't work for me and was really helpful and productive with me asking questions when he suggested things that I wanted more info on I got the best stuff that I needed and wanted from him would recommend talking to him when it comes to systems

Practical advice, good price and promt delivery

The staff were helpful and friendly Made a comment about my Richer Sounds customer number as never seen one so low. Explained I used to use the London Bridge store back in the 70's

Needed to replace a basic streamer for realistically just for streaming radio from my iPad. The advice was as usual helpful on all options. As I already purchased a EVO 150 SE the advice was practical on what I needed nothing more nothing less price etc.
So great stuff Richer sound .top notch stuff.

staff were knowledgeable and helpful

they sell quality goods rather than the cheap Chinese cr*p we're inundated with on other, larger retail outlets with jungle-sounding names

would recommend and visit again

Knowledgeable and dedicated customer service

Tony arrived ahead of time was quick to diagnose the problem and rectify an out of balance system with issues. Problems sorted efficiently and with a new set up easy to manage

Very helpful, understanding and knowledgeable, no hard sell at all.
We left with more than we came in for!
No1 destination.

I called on a Wednesday and knew more or less what I wanted for an amp but needed advice for the right speakers to go with it. Roger at the Norwich shop suggested Wharfdale Diamond speakers . The next day I called to order them and on Friday they arrived with an extra payment for next day delivery . The speakers are fantastic as is the Marantz amp.

The usual caring, attentive and informed service from Richer Sounds. Special mention for Roger at the Norwich store for his top advice

I was really surprised how richer sounds seen to cover all aspects of customer service.I would certainly use them again in the future.And I will recommend my family and friends do the same.

Excellent service and customer care from the team at RicherSounds. Purchase a Cinema surround system and with there in depth knowledge have installed and set it up with ease, it sounds amazing. Thanks team.

Went into Norwich store for a black Sonos Gen 2 kit wall mount on the weekend. The store had one in the warehouse and would be available for delivery on Monday. Paid for the wall mount and then received update on delivery, it arrived on the Monday!

I contacted Richer Sounds a few times to get some information, both on the telephone and by email. They were quick to respond, polite and courteous, and gave me the information I needed.