Richer Sounds - Norwich Anmeldelser 

Superb customer service, patient, knowledgeable and professional. Enjoying my purchase and most importantly staff helped me make the right decision

Seb was most helpful and knowledgeable. No pressure to purchase.

I was given the right information and details about the product I was interested in. Very helpful advice and everything was on time as told by the store. The price was good and the guarantee was fantastic. All in all a good job.

Not sure what I needed but Jon was very helpful with advice and recommendations. Very happy with advice and purchase.

Did not try to sell me anything, just helpful and in formative

Great service, very helpful, answering my questions - even though I’d only popped in to collect an online order nothing seemed like a bother. Unlike so many stores in the same sector.

I needed some advice on which speaker cable to use to connect a new subwoofer. Called the Norwich store and they were incredibly helpful. They only had one of that particular cable in the shop so they offered to reserve it for me until I could get there.

I've had great service in the Norwich shop before and would always highly recommend them.

Have recently bought a 55 inch Panasonic OLED TV (55Z80AEY). There were only 3 left of this particular model and all were located in various stores. Arranged to buy and collect one from the Norwich branch. John ensured TV was well packed and helped me load TV into my car. Richer Sounds staff are brilliant and very efficient. Even though this was a store model it still came with the 6 year warranty. This TV gives a superb detailed, clear image and has very good sound too.

The Norwich team were all very friendly and helpful. Not at all pushy. Have been back a few times. Have now got Denon set up and Wharfdale Speakers. Very happy with the service provided,and even happier with the amazing sound.

Great service, knowledgeable, friendly and helpful. The reason I return

Service i cannot fault, always helpful, knowledgeable and always go the extra mile

All around great service. Have purchased TV’s from Richer Sounds for many years now due to this.

Good range of products. Helpful and knowledgeable staff.

A careful check was made by Seb to ensure we were dealing with the correct TV model. The exact cleaner was then selected for me.
It would have been so easy to have bought the wrong
cleaner.
Many thanks
DG Wright.

Amazing value ,A lot cheaper than Argos, well organised delivery with update from van driver

Useful advice, good products, delivered on time.

Matt was well informed and very helpful
The TV turned up the very next morning. Very impressive

Excellent help and advice, and tons of patience with my many question.
The purchase and collection were easy to do.

Great service from all the staff I dealt with from the Norwich branch! Very knowledgeable and extremely helpful! Can’t recommend enough!

So , decided i "wanted, not needed" a new telly.
Did my research as to all the modern bits and bobs.
Headed to a " high street store" to look at them and do comparisons.
Discovered that the telly i'd chosen would not fit on my unit so back to the drawing board.
As a regular shopper at Richer Sounds , that's where i headed when i had made my decision. Only to find, yet again my second choice would not fit on my unit.
Roger suggested another model which would fit but £150 more.
Back home, decision made. Back to Richer Sounds i've decided. same model but next size up and it would fit.
Ordered and remarkable fantastic delivery 48 hours later.!
Then i could not get my Humax recorder to pair up or my Denon soundbar.
One phone call to Richer sounds and further attempts, no joy. Sunday, popped in and spoke to Tony. Without any hesitation he went through all the options to try and i went home and by Sunday evening all was well at last.!
This store is outstanding, no hard sell, no upselling for the sake of it and genuine people wanting to give you the best service possible.
I've bought hi-fi,s and headphones previously and this tv adds to the list.
At £500 cheaper than the tv's makes own website and £100 cheaper than the obvious high street retailer Richer Sounds will always be the place to go.
Thankyou to Roger, Tony and Seb.