Richer Sounds - Hanley Anmeldelser 

As usual excellent service once again from Richer Sounds

Jacob was more than helpful and patient,giving excellent advice to choose particular products.I bought a tv from Richer some 10 years ago and again the staff were really pleasant all that time ago.I would recommend your company to everyone.5 stars !

I've been emailing the company over a problem I had with the tv, this has been going on for some time, but the company have gone up and beyond to try and get to the bottom of the issue. Eventually it turned out to be a problem with wiring, I have apologised to the Manager who has been really understanding, I wish to thank the.

On a recent visit to purchase a new TV and soundbar, we received first class service and advice from the Hanley team. Jacob in particular was extremely helpful and helped us to finally choose products that were both fit for purpose and within our budget.

We are very happy with the new TV and Soundbar. Thank you guys.

Fantastic service all round. Well done to the staff at Richer Sounds, Hanley.

Price was good and salesman knowledgeable was good

Great customer service! I only had a vague idea of what I wanted, and Jacob was great at talking through the options and giving advice. Ended up with an audio system I’m very happy with at a good price.

Great service and demostration Jacob was very knowledgable on the various options and suggested an excelent upgrade on the speakers

It was smooth with no pressure selling and the store manager who sold us this item is a proper gentleman.

The Samsung 65 inch OLED television is the best on every points and we are very happy with the purchase.

The price was £350 cheaper compared to Curry’s, and while we were at Curry’s they wanted to sell us the LG.

Once again Richer Sounds are far better then its competitors.

Spoke with telesales, very helpful, provided free next day delivery and best price anywhere for TV

Straightforward advice that we could use to make an informed choice. We were delighted with the patient service we received. The TV is fabulous.

Great staff, highly knowledgeable, patient and helpful. No hard sell, just good advice

You're great guys and always have been. Just don't do anything different.

Helpful knowledgeable staff. Good honest information without any pressure to buy. Competitive prices with great after sales service. First time we had shopped there but had heard glowing reports. Definitely our first stop in future.

So nice to have staff who know so much about the products and tech

Great service from the gentleman that provided us with just what we were looking for.

Friendly staff, did everything we agreed on to make transaction smooth.

Brilliant service good product

In a space where actual real customer service is rare and has been replaced with endless emails and automated phone lines, to come across a company that actually deliver on what they state their values and promises to be is unheard of. The customer service at Richer Sounds Hanley was and continues to be exceptional. I had a technical issue with a product I purchased ( at no fault of Richer Sounds). This ended with me loosing some confidence in said brand. I decided I wanted to change my amp for a different manufacturer and the whole thing was dealt with in a way I cannot fault. Truly excellent service.