Richer Sounds - Guildford Anmeldelser 

1.294
TrustScore 5 ud af 5

4,9

10 London Road, GU1 2AF Guildford, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Always buy from Richer if I have the option, even if not the absolute cheapest, because their service, staff and collection from shop is second to none. The JBL 200 is a brilliant smart speaker too,... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Richer Sounds in Guildford, is my go-to place for all things Hi-Fi. The staff are always welcoming, helpful, and are all very knowledgeable. They are always more than willing to assist you however th... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This the fourth TV we have bought from Richer sounds and as always we were given expert advice in the store. Ben and John the fitters are excellent and are very pleasant company.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Dan your deputy manager at the Guildford branch really looked after me regarding my recent purchase of a sub woofer to enhance my music system at home. He had researched the initial interference probl... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Hi-fi-butik
  2. Elektronikbutik
  3. TV-butik

Skrevet af virksomheden

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(1.294)

23.773 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Very friendly staff who did their best…

Very friendly staff who did their best to help me.

30. juni 2026
Richer Sounds - Guildford-logo

Besvarelse fra Richer Sounds - Guildford

Thanks for taking the time to leave your review, and for the feedback on the colleagues in our Guildford branch. Should you need any assistance of course, feel free to contact our customer services via customerservices@richersounds.com

The Customer Experience team

Bedømt til 1 ud af 5 stjerner

i put in an order for a £900.00 HI FI…

i put in an order for a £900.00 HI FI system i was
told you would contact me when it was in and nearly 3 months later i found you only to be told the order
had got lost not over impressed
but i am very impressed with Cambridge hi-fi

28. juni 2026
Richer Sounds - Guildford-logo

Besvarelse fra Richer Sounds - Guildford

I was truly sorry to read your comments, and whilst I'm pleased you are happy with the system itself, something has clearly failed from a communications point of view with us, as the first order and payment I can see was from last month.

We'll be in touch to find out more providing you are happy to discuss this, to both identify where things went wrong and improve the systems in light of that, and to put matters right with you.

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bedømt til 5 ud af 5 stjerner

Walked in and bought a TV

Walked in and bought a TV had it in the van I'm under 20 mins Taylor was incredible walked in mentioned a model she then stated we have a ex display which will cost more but definitely an upgrade and holy god the picture quality is insane she was helpful and handy even gave me a hand to put it in the back of my van couldn't fault the service I know where I'm getting my TVs from now on

20. juni 2026
Richer Sounds - Guildford-logo

Besvarelse fra Richer Sounds - Guildford

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Straightforward advice

Straightforward advice, friendly, fast. And quick delivery

25. juni 2026
Richer Sounds - Guildford-logo

Besvarelse fra Richer Sounds - Guildford

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

Easy ordering and pickup

Always buy from Richer if I have the option, even if not the absolute cheapest, because their service, staff and collection from shop is second to none. The JBL 200 is a brilliant smart speaker too, can’t recommend highly enough.

23. juni 2026
Richer Sounds - Guildford-logo

Besvarelse fra Richer Sounds - Guildford

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

Superb Service as always!!

Richer Sounds in Guildford, is my go-to place for all things Hi-Fi. The staff are always welcoming, helpful, and are all very knowledgeable. They are always more than willing to assist you however they can, whether that be to explain what 'something does' or even demo an item if that's required. This trip was a little different, as I knew exactly what I was purchasing, so I chose Richer Sounds because not only was I able to get everything I wanted in the one place, but there were decent offers on a couple of the items. I purchased a new 'desktop' amp, a new headphone DAC Amp, along with a pair of new Klipsch Reference Speakers, with some new made to order speaker cables.
Yet again Franklin was superb, and organised everything, and even made the cables up while I waited, so I could leave with them. I can't recommended them highly enough, Richer sounds should be everyone's 'GO-TO' place for all things sound & vision/Hi-Fi !!

20. juni 2026
Richer Sounds - Guildford-logo

Besvarelse fra Richer Sounds - Guildford

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Great service from staff at Guildford

Really helpful and friendly advice. I’m very satisfied with the sound from my CD player and bookshelf speakers. Highly recommend shopping at Richer Sounds.

12. juni 2026
Richer Sounds - Guildford-logo

Besvarelse fra Richer Sounds - Guildford

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Great staff, great product!

The staff were very informative. I think the price was competitive and the item was very good for the money.

3. juni 2026
Richer Sounds - Guildford-logo

Besvarelse fra Richer Sounds - Guildford

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Excellent communication

Excellent communication

11. juni 2026
Richer Sounds - Guildford-logo

Besvarelse fra Richer Sounds - Guildford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Superb service

Brilliant service once again from Richer Sounds. The staff really know their stuff and it's obvious they take pride in what they do. From dealing with my initial product enquiries on the phone, to the in-store appointment and demos, to a follow-up email to check that everything (a Samsung OLED TV) was set up OK and we are happy with our purchase... it's all done perfectly. They explain things clearly, demonstrate clearly, and answer all your questions clearly. This is how service should be delivered. I'm not sure why anyone would consider going anywhere else for TVs, audio/hifi and the like. And all this for the best price, too!
Guildford store for this latest Richer Sounds purchase, and have used the Southampton store previously, where the staff and service are also great. Thank you!

7. juni 2026
Richer Sounds - Guildford-logo

Besvarelse fra Richer Sounds - Guildford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere