From my first phone enquiry to Richer Sounds re the TV I was interested in till the moment a gentleman called Medi walked away from my house having set up the TV all I can say is what fantastic ser... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
Love Richer Sounds and great customer service. Not their fault but BJS their delivery partner leave a lot to be desired. But cannot hold Richer Sounds responsible for that, great customer care with RS... Se mere
Virksomheden har svaret
Great advice and service from Tim. After emailing back and forth and visiting the store to compare Tim's recommendations, I decided to go with the Argon mk2 vinyl player in electric amber for my boyfr... Se mere
Virksomheden har svaret
Just having a knowledgeable human being lift the phone and talk to me straight away was worth gold. You didn't have the item I wanted, but it was waiting for me 24 hours later. Altogether, a feeling o... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
482 Chiswick High Road, W4 5TT, London, Storbritannien
- 0333 900 0055
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Simply the best! …
I recently left a negative review for richer sounds in Chiswick, however after visiting the store today, I was amazed at the level of service and quality I received, Jim , the manager, went to the trouble of testing a Sonos product to ensure that I was 100% satisfied and understood the way it worked! I maybe in haste with the initial review, but hey, everyone has an off day, thanks again too all at the Chiswick branch .
21. december 2025
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Chiswick
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great Local Service
In my search for a replacement TV, Jim and the friendly team at Richer Sounds Chiswick provide clear helpful advice and explanation. The delivery was quick and the price excellent, with a later refund following a price drop. Highly recommended.
23. november 2025
Besvarelse fra Richer Sounds - Chiswick
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great clearance deal
Great clearance deal. Store staff very pleasant and interested in giving me the best service. Unfortunately there was a problem once my purchase moved to delivery, so there was an unexpected delay getting it to me. Still I was kept informed throughout which was a good aspect.
16. december 2025
Super helpful on the phone and kept the…
Super helpful on the phone and kept the headphones back for me.
6. december 2025
Besvarelse fra Richer Sounds - Chiswick
Thank you for your 5 star review!
Helpful staff giving good advice
Helpful staff giving good advice
Good product knowledge
This my 5th tv bought from Richersound over the last 10 years
Their no quibble guarantee is superb.
I will always buy from them
5. december 2025
Besvarelse fra Richer Sounds - Chiswick
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great customer service
Great customer service. Good information provided in a friendly and courteous manner.
4. december 2025
Besvarelse fra Richer Sounds - Chiswick
Thanks for your kind review, we look forward to your next visit.
Good service
3. december 2025
Besvarelse fra Richer Sounds - Chiswick
Thanks for your 5 star review, we look forward to seeing you again next time
Very nice staff really appreciate
They explain everything about tv . I was very impressed
1. december 2025
I had a great experience
I had a great experience. Tim was very helpful, gave me objective advice and set up a demo that gave me a good idea of the options I had. I ended up purchasing a set of speakers and I am very happy with them.
30. november 2025
Besvarelse fra Richer Sounds - Chiswick
Thanks for your kind review, we look forward to your next visit.
Fantastic team at Chiswick store!
What fabulous staff at Chiswick: friendly, listened to our requirements, made recommendations, no attempt to upsell or push more products. just enthusiastic, efficient and brilliant service. Great prices. These are people who love their work and transmit that positive energy to their customers. I wouldn’t go anywhere else now.
29. november 2025
Besvarelse fra Richer Sounds - Chiswick
Thanks for your feedback, great to read you were happy with our service.
Besvarelse fra Richer Sounds - Chiswick
Thank you for your 5 star review, it’s lovely to read your comments.
Besvarelse fra Richer Sounds - Chiswick
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Team work.
Paddy and his team were very patient and helped us choose the right equipment for us.
Many thanks.
28. november 2025
Besvarelse fra Richer Sounds - Chiswick
Thank you for your wonderful feedback
Besvarelse fra Richer Sounds - Chiswick
Thank you for your 5 star review, it’s lovely to read your comments.
A great place to shop…
It is always a pleasure to buy from Richer Sounds. Over the years we have bought tvs and hi fi equipment . All have been excellent . The staff are friendly and knowledgeable. The only occasion I have had to use the Richer Sounds guarantee it worked very smoothly.
26. november 2025
Besvarelse fra Richer Sounds - Chiswick
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Very helpful staff and advice
Very helpful staff and advice. Just a bit of a wait to get through on the phone as v busy
27. november 2025
Collected the item from store as…
Collected the item from store as planned. It arrived the day after I ordered it which was brilliant. Chiswick team are always very knowledgeable and helpful.
26. november 2025
Chiswick store
The advice and guidance i got from the Chiswick store was excellent. Joe was responsive, informed and helpful
26. november 2025
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