I wanted to hear a few speakers before deciding which to choose. The Fulham Rd branch staff were all very helpful & Alistair spent a great deal of time making sure I made an informed choice before le... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Usual fabulous friendly service, super price, extra discount for signing up as a member or some such online. Guys in the Chelsea store loaded tv into kerbside car for me. Been using Richer Sounds for... Se mere
Virksomheden har svaret
Richer Sounds online would not accept my payment. It declined two separate cards. I phoned customer services and the guy who answered was VERY helpful. I eventually paid by bank transfer.
Virksomheden har svaret
My loudspeaker purchase arrived only yesterday so still assessing them but sofar they are sounding great and a big improvement on my old speakers. I would particularly like to thank Alistair of the t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
258 Fulham Road, SW10 9EL, London, Storbritannien
- 0333 900 0027
4,9
Fremragende
969 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Richer Sounds - Chelsea
Thanks for your great feedback and for supporting local business.
Excellent service and knowledge
29. december 2025
Richer Sounds provided the best customer seevice
Richer Sounds provided the best customer service that I’ve had in a very long time!
29. december 2025
Super friendly & knowledgeable service
Great price, great service and superb price on an open box tv with 6 year RS warranty. Thanks Josh for all your help.
26. december 2025
Besvarelse fra Richer Sounds - Chelsea
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great staff
26. december 2025
Besvarelse fra Richer Sounds - Chelsea
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent communication re delivery and…
Excellent communication re delivery and very friendly.
23. december 2025
Besvarelse fra Richer Sounds - Chelsea
Thank you for your 5 star review!
Besvarelse fra Richer Sounds - Chelsea
Thank you for your 5 star review, it’s lovely to read your comments.
Purchased two items
Purchased two items, which arrived next day.
Definitely my go-to store from now on for electronics.
17. december 2025
Besvarelse fra Richer Sounds - Chelsea
Thank you for your 5 star review, it’s lovely to read your comments.
Besvarelse fra Richer Sounds - Chelsea
Thanks for your feedback, great to read you were happy with our service.
Smooth friendly transaction in-person.
15. december 2025
Besvarelse fra Richer Sounds - Chelsea
Thank you for your 5 star review!
I had excellent experience with Richer…
I had excellent experience with Richer Sounds, the sales people i dealt with were knowledgeable about their products, when I asked a question they weren't quite sure of (before i purchased) they took my number, obtained the information and called me back within a few hours. Very commendable and professional. Thank you so much, my Roberts blutune 300l digital sound system is brilliant for my needs.
14. december 2025
Besvarelse fra Richer Sounds - Chelsea
Thank you for your 5 star review, it’s lovely to read your comments.
Besvarelse fra Richer Sounds - Chelsea
Thank you for your wonderful feedback
I ordered a record deck & speakers
I ordered a record deck & speakers, but the speakers were not in stock. Your customer service operative 'Josh' suggested delivering the record deck immediately & promising to deliver the speakers when they arrived. As this was only a couple of weeks before Christmas, I was concerned they would not arrive in time. They have now both arrived, well before Christmas. Thank you Richer Sounds & a special thank you to Josh for going that extra mile.
9. december 2025
Besvarelse fra Richer Sounds - Chelsea
Thanks for your great feedback and for supporting local business.
Outstanding customer service
Outstanding customer service. The Richer Sounds @Chelsea went above and beyond any expectations I had. Whole heartedly recommend.
28. november 2025
It’s make such a difference when the…
It’s make such a difference when the staff in a store are both knowledgeable and helpful with a smile .
Hence 5 stars
8. december 2025
Besvarelse fra Richer Sounds - Chelsea
Thank you for your wonderful feedback
Great service and staff
3. december 2025
Besvarelse fra Richer Sounds - Chelsea
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Service as it should be
As always with Richer Sounds, the service and advice was second to none.
Great product, delivered in 18 hours.
3. december 2025
Besvarelse fra Richer Sounds - Chelsea
Thanks for your great feedback and for supporting local business.
Excellent customer service second to…
Excellent customer service second to none. Very helpful staff making sure you're 💯 happy before you leave the store. Couldn't have asked for better 🥃👍🏿
29. november 2025
Besvarelse fra Richer Sounds - Chelsea
Thank you for your 5 star review!
Dette er Trustpilot
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