My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Se mere
Virksomheden har svaret
Super helpful staff. Wanted to change part of my order before it shipped, no problem. There’s was a couple of small chips on my brand new triangle audio speakers, was given a decent amount of money of... Se mere
Virksomheden har svaret
always a pleasure to use, i have been a customer at this store for many years now, they have never let me down. whatever the business and marketing teams do behind the scenes, the staff in this stor... Se mere
Virksomheden har svaret
Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had pu... Se mere
Virksomheden har svaret
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
143 Whiteladies Road, BS8 2QB, Bristol, Storbritannien
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service, matched and beat a price for me and was very happy to give a company like RS my business as a result.

Besvarelse fra Richer Sounds - Bristol
I ordered a AS-301 Yamaha amplifier and a CD-303 cd player. Both are exhalent and at great price, the delivery was also prompt.
I am looking to upgrade my existing speakers in the furture and will certainly be using richer sounds.
Well done Richer sounds!

Besvarelse fra Richer Sounds - Bristol
A great experience with Richer sounds. The staff were welcoming and very willing to have a chat on both technical and personal matters concerning the purchasing of goods. Would definitely go back for all my TV and sound-related purchases.

Besvarelse fra Richer Sounds - Bristol

Besvarelse fra Richer Sounds - Bristol
Very knowledgeable staff who have obviously been with the company for many years. Listened carefully to our requirements and explained our options.

Besvarelse fra Richer Sounds - Bristol
Always been well looked after by the Clifton Branch, returned for all my Tv, Sonos or sound systems

Besvarelse fra Richer Sounds - Bristol

Besvarelse fra Richer Sounds - Bristol
Great offer on the product I purchased and answered my price match question via email promptly. Couldn't ask more.

Besvarelse fra Richer Sounds - Bristol
Friendly and knowledgeable staff and excellent service. Have been buying from this store for over 30 years and have always been pleased with the service and product purchased. Would highly recommend them.

Besvarelse fra Richer Sounds - Bristol
Used twice... good service plus the extra warranty is just a no brainer! Recommended

Besvarelse fra Richer Sounds - Bristol
We went into the Whiteladies Road shop in Bristol to get a new handset for our TV. The salesman said he could order one and it arrived 2 days later. Brilliant, helpful and professional service - thank you
Dr.Andrew Stevens

Besvarelse fra Richer Sounds - Bristol
I phoned the Chester branch to se if they had the item in stock but they did not they checked around and told me the only one is in Bristol.
As the only one was actually in Bristol i phoned Bristol and their team went well above what i expected them to do and It was nice to have a company that made sure they could get it here the next day as most just say yeh yeh yeh it will be there tomorrow(but never arrives) but with Richer Sounds it was .
If i could give them 10 stars i would.

Besvarelse fra Richer Sounds - Bristol
staff are great, helpful,happy to talk and guide
always try them first when looking for electrical items

Besvarelse fra Richer Sounds - Bristol
Really good shop that has the latest technology and customer service is brilliant. I would say polite and friendly staff with lots of good information.

Besvarelse fra Richer Sounds - Bristol
A team of staff members totally into achieving the mission of delivering me the best possible sounds with the money I had to spend. Brilliant thanks guys.

Besvarelse fra Richer Sounds - Bristol
I purchased over the telephone an open box product and the customer service received was faultless. The product arrived as discussed and as described. Absolutely no hesitation in recommending Richer Sounds to people that are looking for great customer service as part of their purchasing experience.

Besvarelse fra Richer Sounds - Bristol
Went to Richer Sounds after hearing a nod of approval on Radio4 as it being one of the best examples of ethical capitalism by the DG of the IOD. Visited the store twice for a complete separates set up as a wedding anniversary gift. First visit was to a very busy store and standard customer service. The second visit was quieter, and the service was outstanding, knowledgeable, kind, honest, with attention to detail (including where to find the stylus in the polystyrene when unboxing). Old school retail specialism, as it used to be. The whole experience set a very high bar that so many other stores could benefit from.

Besvarelse fra Richer Sounds - Bristol

Besvarelse fra Richer Sounds - Bristol
It was time to update my system that I had previously bought from the shop several years ago. The salesman ( Joe ) was very knowledgeable and helpful giving good advice carrying out a thorough search making sure he could supply the requested equipment at a competitive price, and arriving safely on the dates he specified.
I would have liked to have had a demo, but understand you cannot stock everything.

Besvarelse fra Richer Sounds - Bristol
Amazing service from the staff. Very quick and easy purchase. Would definitely recommend.

Besvarelse fra Richer Sounds - Bristol
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