Richer Sounds - Bristol Anmeldelser 

2.823
•
TrustScore 5 ud af 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB

•

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Jonathon set up a demo for me, trying different speakers until I found the one I liked. Bought a WiiM Amp Ultra and Wharfdale Diamond 12.1i speakers for a great price and in my budget . 6 year warrant... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Always fantastic service from Richer Sounds and I am delighted with my purchases. This is a business which really knows how to treat customers well, and the staff all know their stuff too. Very highly... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great choice, expert team and good advice. O'h and online ordering and delivery is also good, if needed. Personally I prefer going in to meet my local professionals.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

It was a pleasure to visit the Bristol branch and have a warm welcome as usual from mark,who was very helpful and knowledgeable. He very kindly set up the demo room which helped us. decide what equipm... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Hi-fi-butik
  2. også i
  3. Elektronikbutik
  4. TV-butik

Skrevet af virksomheden

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktoplysninger

  • 143 Whiteladies Road, BS8 2QB, Bristol, Storbritannien

  • 0333 900 0024

4,9

Fremragende

TrustScore 5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(2.823)

24.662 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Extremely helpful

Extremely helpful, knowledgable and unrushed, just what I needed

25. april 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Shop here first

Service and product knowledge is always excellent. I always shop here for audio and visual equipment. Staff are friendly and it is nice to see the products on show.

25. april 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Amazing Customer Experience

Richer sounds feels like a small business store, the customer service has always been excellent and I couldn’t name another store that comes close. Thanks Mark.

25. april 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Very satisfied with the price

Very satisfied with the price, and service they gave. Delivery was great, arrived on day & time they said it would. Very helpful and polite delivery team.

25. april 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Excellent service and customer care

Ordered online for collection at the Bristol branch - exellent service throughout.

Collection was friendly and easy - all ready and waiting - along with the boxes being carried out to my car - such good customer care.

Have bought music gear and TV's from Richer Sounds before - always friendly, helpful and excellent service and good value and recommend them to others without hesitation.

23. april 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thank you for your wonderful feedback

Bedømt til 4 ud af 5 stjerner

I first spoke with a young man called…

I first spoke with a young man called Jo over the phone who was really helpful, NO hard sell’s pressure I told him moving house had wiped my bank balance out so he did his best to recommend the best deal for £600
The manager was really nice when I visited the shop which I regret doing because I still spent a grand because once you see them colours pop its hard not to

I will be back in January to buy that TV that’s over 3 grand. The one I’m waiting for can then go in my bedroom.
The hard sell doesn’t work in a be long run, understanding is what gets customers returning. I would have given 5 stars but waiting to see if my delivery is also good

22. april 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks so much for leaving such a lovely review. It’s great to hear that the team in Bristol made you feel welcome when you called and subsequently popped in, and yes, once you see the products in the flesh, plans can change very quickly!

Fingers crossed your delivery is just as smooth, but if anything doesn’t go quite to plan or you have any questions at all, please don’t hesitate to get in touch and we’ll happily help. Enjoy the new TV and we’ll look forward to seeing you again in January.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bedømt til 5 ud af 5 stjerner

Always an excellent service from Richer…

Always an excellent service from Richer Sounds from buying small items to an 85 inch tv which I have just had installed . I Always feel they treat customers in a personal friendly way and James who wall mounted my tv was from start to finish was fantastic

22. april 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Great customer service and super price

Great customer service, simple order process and item arrived quickly at the store for collection - and to top it off, was a great price - why would you want to shop anywhere else for a new TV?? The staff here are personal, and understand the products they sell.

Thank you and would happily recommend - A+

20. april 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Excellent Experience!

I requested a demonstration of a new amplifier and CD player and was pleased to find that it was all set up ready to go when I arrived.
I was impressed by the dedicated room for listening to the equipment. I was given as much time as I needed and never felt pressured to make a decision. I ended up purchasing both pieces of equipment and am very happy with them.
Special mention to Noah who was very helpful and informative.

17. april 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thank you for your wonderful feedback

Bedømt til 5 ud af 5 stjerner

Quality products , very helpful staff

From one phone call to check stock of item which wasnt in store staff organised a delivery which i recieved within 24 hrs also at a discounted price . Quality products , very helpful staff , very good prices
Never had this service before with any of the bigger companies.

19. april 2026
Uopfordret anmeldelse
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Great service

Excellent knowledgeable staff

16. april 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Headphones

Went there to purchase a set of bone conduction headphones.
Treated with courtesy and consideration
Staff very knowledgeable and explained the quality of the product and some of the limitations
Would highly recommend

16. april 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

The staff were helpful

The staff were helpful, courteous and efficient as always

15. april 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Argon speakers

I purchased a pair of Argon Audio Fenris A4 Bluetooth speakers. The staff were very friendly and attentive but not overbearing.
I needed advice on which speakers to listen to within my price range. I settled on the Argon speakers after comparing them with others in the store.
I am very happy with the clarify and range of the speakers paired with my Sony record deck.

5. april 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Brilliant as always

Brilliant as always. Very knowledgeable advisors and good prices

12. april 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Excellent service.

Excellent help and advice from Dave in the Bristol store. Very knowledgeable and friendly. Not at all pushy. Ordered Saturday, delivered Tuesday. Had to call the store twice with queries on setting everything up. Both times, very efficient, knew what I’d bought, and told me what to do. All very impressive. 100% satisfied.

11. april 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 5 ud af 5 stjerner

Friendly, knowledgeable, efficient and incredibly well priced.

I bought a TV from the Richer Sounds store on Whiteladies Road.
As soon as you walk in and have your first interaction with a member of staff, you immediately notice the difference in friendliness and that personal touch compared to your “Curry’s”.
I’m also convinced that they won’t be beaten on price.
I was really disappointed when I arrived home to unbox the TV to see a crack in the corner.
I rang them up on the following day to explain the situation but they couldn’t have been more eager to make things right.
I had several phone conversations with Mark and Joe about ordering a new TV because the one that I originally bought was out of stock.
I finally settled on another one which will come to no surprise was also very reasonably priced.
They were able to swap the TV’s over, I was able to return a bracket because my old one fit the new TV, and they even knocked £20 off the total price as a gesture of good will.
I could not recommend this store enough.
Friendly, knowledgeable, efficient and incredibly well priced.
I will be a returning customer who will definitely be recommending!

8. april 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

24" Smart TV

Purchased Cello Tizen OS 24". Ordered and delivered within 48 hours. First class service. Many thanks.

7. april 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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