Richer Sounds - Bristol Anmeldelser 

2.735
TrustScore 5 ud af 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB


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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Super helpful staff. Wanted to change part of my order before it shipped, no problem. There’s was a couple of small chips on my brand new triangle audio speakers, was given a decent amount of money of... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

always a pleasure to use, i have been a customer at this store for many years now, they have never let me down. whatever the business and marketing teams do behind the scenes, the staff in this stor... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had pu... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Hi-fi-butik
  2. Elektronikbutik
  3. TV-butik

Skrevet af virksomheden

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktoplysninger

  • 143 Whiteladies Road, BS8 2QB, Bristol, Storbritannien

  • 0333 900 0024

4,9

Fremragende

TrustScore 5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(2.735)

23.511 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

It was time to update my system that I…

It was time to update my system that I had previously bought from the shop several years ago. The salesman ( Joe ) was very knowledgeable and helpful giving good advice carrying out a thorough search making sure he could supply the requested equipment at a competitive price, and arriving safely on the dates he specified.
I would have liked to have had a demo, but understand you cannot stock everything.

8. februar 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Amazing service from the staff

Amazing service from the staff. Very quick and easy purchase. Would definitely recommend.

27. juni 2025
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Roberts radio

I had a very prompt reply to an email I sent about a item I was interested in and informed that it would be held for me,Which it was,with the added bonus of a clearance price plus 20% vip discount..
So very happy with the outcome..

4. februar 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Very knowledgeable staff

Very knowledgeable staff, super friendly and helped me choose the right TV for my needs.

31. januar 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

Successful visit to the Bristol store

Visit made to the Bristol store allowed me to see the TVs I was interested in buying and ask questions of the helpful staff member there. Ordered at the time and delivery completed the next day within the time frame notified earlier that morning. Good advice received on functionality of my OLED tv and how I might best link up with a new sound bar. Not my first purchase here and would happily recommend for advice and 6 year guarantee with a good Sony TV.

2. februar 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thank you for your wonderful feedback

Bedømt til 1 ud af 5 stjerner

Sorry but sound bar you sent me is…

Sorry but sound bar you sent me is rubbish
The remote does nothing
The thing is useless

D.C.Clegg

26. januar 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Dear Mr Clegg,

I'm really sorry to read you are unhappy with the product you received, which may be faulty by the sounds of things. We will contact you to help resolve things to your satisfaction..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bedømt til 5 ud af 5 stjerner

Excellent

Pick up was swift and easy, advice and recommendations in the shop were great. After care was fantastic as I had a little problem with a function and they helped me to solve it.

2. februar 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Amazing service

Went to buy a turntable to connect to Sonos system, guided through a number of options and when decided on which system was given instructions on set-up and configuration.

Felt like I was given great advice and appreciated as a customer.

1. februar 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Pleased with the product and the service

I am very pleased with the product and was grateful to pay a good price for it due to the January sales. I also found the experience of picking it up from a local store to be very easy and the staff were very helpful in giving advice about the product.

28. januar 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Friendly service

Friendly service

28. januar 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

40 Year Old Vinyl Solution

Very helpful and knowledgeable staff. Listened to what I wanted and pointed me towards best solution to play 40 year old vinyl in a decluttered house, giving their recommendations rather than most expensive option. Now installed at home and sounds grrrrreat, nod arf pop pickers !!!!

Also had a problem with soggy DPD delivery (Not RS's fault) which was replaced with no problems.

Thankyou

29. januar 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Friendly staff

Friendly, helpful and knowledgeable staff. Found the ear buds I was looking for quickly.

24. januar 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

A fantastic shopping experience

Huge thanks to all the team, and especially Noah who gave me excellent advice and attention. I ended up spending double what I’d originally intended - without any pressure at all - and I could not be happier about it as I’ve got exactly what I want. I even went back and made a further (unplanned) purchase a week later! A real pleasure and I will be back again and again.

24. januar 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

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