My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Se mere
Virksomheden har svaret
Super helpful staff. Wanted to change part of my order before it shipped, no problem. There’s was a couple of small chips on my brand new triangle audio speakers, was given a decent amount of money of... Se mere
Virksomheden har svaret
always a pleasure to use, i have been a customer at this store for many years now, they have never let me down. whatever the business and marketing teams do behind the scenes, the staff in this stor... Se mere
Virksomheden har svaret
Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had pu... Se mere
Virksomheden har svaret
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
143 Whiteladies Road, BS8 2QB, Bristol, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It was time to update my system that I had previously bought from the shop several years ago. The salesman ( Joe ) was very knowledgeable and helpful giving good advice carrying out a thorough search making sure he could supply the requested equipment at a competitive price, and arriving safely on the dates he specified.
I would have liked to have had a demo, but understand you cannot stock everything.

Besvarelse fra Richer Sounds - Bristol
Amazing service from the staff. Very quick and easy purchase. Would definitely recommend.

Besvarelse fra Richer Sounds - Bristol
I had a very prompt reply to an email I sent about a item I was interested in and informed that it would be held for me,Which it was,with the added bonus of a clearance price plus 20% vip discount..
So very happy with the outcome..

Besvarelse fra Richer Sounds - Bristol
The team went out of their way to help me. Excellent customer service!

Besvarelse fra Richer Sounds - Bristol
Very knowledgeable staff, super friendly and helped me choose the right TV for my needs.

Besvarelse fra Richer Sounds - Bristol
Visit made to the Bristol store allowed me to see the TVs I was interested in buying and ask questions of the helpful staff member there. Ordered at the time and delivery completed the next day within the time frame notified earlier that morning. Good advice received on functionality of my OLED tv and how I might best link up with a new sound bar. Not my first purchase here and would happily recommend for advice and 6 year guarantee with a good Sony TV.

Besvarelse fra Richer Sounds - Bristol
Sorry but sound bar you sent me is rubbish
The remote does nothing
The thing is useless
D.C.Clegg

Besvarelse fra Richer Sounds - Bristol
Pick up was swift and easy, advice and recommendations in the shop were great. After care was fantastic as I had a little problem with a function and they helped me to solve it.

Besvarelse fra Richer Sounds - Bristol
Went to buy a turntable to connect to Sonos system, guided through a number of options and when decided on which system was given instructions on set-up and configuration.
Felt like I was given great advice and appreciated as a customer.

Besvarelse fra Richer Sounds - Bristol
I am very pleased with the product and was grateful to pay a good price for it due to the January sales. I also found the experience of picking it up from a local store to be very easy and the staff were very helpful in giving advice about the product.

Besvarelse fra Richer Sounds - Bristol
Very helpful and knowledgeable staff. Listened to what I wanted and pointed me towards best solution to play 40 year old vinyl in a decluttered house, giving their recommendations rather than most expensive option. Now installed at home and sounds grrrrreat, nod arf pop pickers !!!!
Also had a problem with soggy DPD delivery (Not RS's fault) which was replaced with no problems.
Thankyou

Besvarelse fra Richer Sounds - Bristol
Great help and knowledge from staff and no rush to make decision

Besvarelse fra Richer Sounds - Bristol
All the Staff are very helpful I delt with Noah my last visit and he was very knowledgeable and very professional.
I have told a few friends that the service was very good and recommended all the team at Richer Sounds
Great customer service. Staff really know their stuff and go the extra mile.
Friendly, helpful and knowledgeable staff. Found the ear buds I was looking for quickly.

Besvarelse fra Richer Sounds - Bristol
Huge thanks to all the team, and especially Noah who gave me excellent advice and attention. I ended up spending double what I’d originally intended - without any pressure at all - and I could not be happier about it as I’ve got exactly what I want. I even went back and made a further (unplanned) purchase a week later! A real pleasure and I will be back again and again.

Besvarelse fra Richer Sounds - Bristol
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.