When I enquired about availability, delivery, and warranty of a TCL 43 P7L tv the store manager said he would call me back with all the details, and he did !! This was contrary to the experience I h... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
When I enquired about availability, delivery, and warranty of a TCL 43 P7L tv the store manager said he would call me back with all the details, and he did !! This was contrary to the experience I h... Se mere
Virksomheden har svaret
A brilliant experience from start to finish. There Bath store had stock of the particular TV that we needed. The store manager, Tom, was super-helpful and also honoured the Richer Sounds price-beating... Se mere
Virksomheden har svaret
Excellent service from Tom and Fred at Richer Sounds in Bath. I had problems with a recently purchased DVD player and they ordered and tested a replacement, ready for collection, all within 48hrs,
Virksomheden har svaret
My son and I visited the store after doing a bit of online research. Although our choices of HiFi separates we’re not in stock in the store, Tom gave us some great expert advice and steered us towards... Se mere
Virksomheden har svaret
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, Storbritannien
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I bought this lovely stereo stand but managed to mix up the delivery address as I couldn't collect from store. Sean at Richer Sounds called and arranged next-day delivery and, true to his word, it arrived and now supports my stereo and LPs.

Besvarelse fra Richer Sounds - Bath
Very helpful team in the shop, knowledgeable and very responsive. They also arranged for an installer to contact me which worked well.

Besvarelse fra Richer Sounds - Bath

Besvarelse fra Richer Sounds - Bath
Excellent customer service, from the first phone call, the communication and picking up my Soundbar, which was an absolute deal!
These guys are so enthusiastic - highly recommended.

Besvarelse fra Richer Sounds - Bath
I had fantastic advice on the product that I wanted from George at the Bath Store , ordering and collecting was a very fast efficient process - I was really impressed!

Besvarelse fra Richer Sounds - Bath
Sean (Bath Shop)was very helpful and listen to what I was looking for and was not pushy into trying to sell something that you would not be happy with.

Besvarelse fra Richer Sounds - Bath
All went very smoothly thanks. Replied to initial email promptly and product available quickly

Besvarelse fra Richer Sounds - Bath
I was looking for a specific product, so I phoned up to check whether it was in stock. The local team member was helpful in checking technical information and alternatives.
In store, the team also gave great advice on products and AV solutions without me being pressured to buy anything.
Delivery was quick.

Besvarelse fra Richer Sounds - Bath
Checked stock of wanted TV via email and store manager replied in minutes saying he had put it aside. Picked up on way home from work and they loaded it into the car. All sorted in less than an hour start to finish!

Besvarelse fra Richer Sounds - Bath
Price match was so good Richer Sounds beat it! Quick shipping and all round perf3ct experience

Besvarelse fra Richer Sounds - Bath
The young man who served me was extremely helpful and I came away having made a good purchase. I received the item (a Manhattan T4-R 2TB TV recorder) the following day. I also inquired about 3D projectors (since 3D enabled tv's are sadly a thing of the past) and I received some useful pointers as to which direction I should look if I wanted to continue viewing 3D bluray disc movies. I am normally a keen on-line buyer but for this sort of equipment Richer Sounds will always be my go-to shop.

Besvarelse fra Richer Sounds - Bath
I recently purchased a 55-inch LG C5 OLED TV from Richer Sounds and couldn't be happier with both the product and the service I received.
The ordering process was straightforward, the price was very competitive, and communication throughout was excellent. Delivery was quick and the TV arrived well-packaged and in perfect condition.
The LG C5 itself is a fantastic TV, with amazing picture quality, deep blacks, vibrant colours and excellent gaming performance. It's a huge upgrade and exactly what I was hoping for.
What really sets Richer Sounds apart is their customer service. The staff are knowledgeable, helpful and genuinely interested in making sure you get the right product rather than simply making a sale.
I would happily recommend Richer Sounds to anyone looking for quality AV equipment and great customer support. I'll certainly be using them again for future purchases.
Highly recommended. 👍

Besvarelse fra Richer Sounds - Bath
I ordered and paid for a television on a Tuesday and I received the television on the Thursday. It was brilliant service couldn't whisper anymore and the telly is absolutely wonderful. Thank you so much! Good service. Good people. Good telly

Besvarelse fra Richer Sounds - Bath
Helpful and knowledgable staff, great surroundings and great product!

Besvarelse fra Richer Sounds - Bath
Excellent service (Sean?) and product arrived in 2 days not 5

Besvarelse fra Richer Sounds - Bath
It was so easy to get advice and help with a person rather than a chat box. They responded quickly to my email and telephone call.

Besvarelse fra Richer Sounds - Bath
The sales assistant was very knowledgeable and explained the 2 items very clearly.

Besvarelse fra Richer Sounds - Bath
The Staff are so helpfull,giving answers to all questions.

Besvarelse fra Richer Sounds - Bath

Besvarelse fra Richer Sounds - Bath
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