Superb! Fast delivery (despite courier), and excellent knowledgeable REAL person answering the phone calls! This is obviously a company that cares about their products; cares about their custom... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a tackle bag but needed it delivered on a specific day due to work commitments. Customer service were really helpful and arranged to dispatch so that it would arrive on the correct day. Then... Se mere
Great interaction with the team at Rhino - especially Taylor. Quality of product - this time recycled match balls was excellent. Players love the grip and feel of the balls, and good to be doing our b... Se mere
Virksomheden har svaret
The goods were fine & delivered promptly but I was annoyed the Rhino water bottle that was promoted as part of any order over £100 if ordered by Tuesday 25th did not come. I’m told there was a box to... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Since 1980, Rhino has gone from the pioneering manufacturer of scrummaging machines, into one of the world’s leading rugby and team sport brands, used and trusted by elite athletes and teams worldwide. Alongside our world leading scrum machines, contact and breakdown equipment, we offer training and match balls, protection gear and team kit, as well as performance focused sportswear and leisurewear.
Kontaktoplysninger
13 Ipswich Rd, CF23 9AQ, Cardiff, Storbritannien
- help@rhino.direct
- www.rhino.direct
4,5
Fremragende
271 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick delivery and price
24. februar 2025
Besvarelse fra Rhino
Hi John,
Thanks for your review! Great to hear you were happy with the delivery and price.
Team Rhino
Besvarelse fra Rhino
Hi James,
Thanks for your review! Glad you were happy with the quick delivery and support.
Team Rhino
Ordered 6x wave tackle shields and they…
Ordered 6x wave tackle shields and they arrived in good time. A welcome addition to our 1st team training & pre-match drills. Given us a professional look on the field and during our training exercises.
27. januar 2025
Besvarelse fra Rhino
Thanks for your review, Steve!
Great to hear the wave tackle shields arrived quickly and are making an impact on your training. Wishing your 1st team all the best for the season!
Team Rhino
Wrong product
Ordered a red changing robe, received the wrong product. Apparently the red was a mistake on the website. Hard to get a response about a return.
25. november 2024
Besvarelse fra Rhino
Hi Howard,
Apologies for the error on our website and for any difficulty in reaching us. Your return has been accepted and processed. If you ever choose to order again, please reach out—we’d be happy to offer you a discount code as a gesture of goodwill.
Team Rhino
Fast delivery
Fast delivery
They are a xmas present for my daughter but all looks great
25. november 2024
Great product backed by great service!
Ordered a tackle bag but needed it delivered on a specific day due to work commitments. Customer service were really helpful and arranged to dispatch so that it would arrive on the correct day. Then work changed my schedule! Messaged Customer Service again and they quickly arranged to change the dispatch to match the new schedule. The tackle bag arrive on the required day. A great product backed by great service 👏
12. september 2024
Uopfordret anmeldelse
Training bundle
After placing the order, I was made aware of some items that where no longer in stock but was given alternatives, which was great, the bundle arrived sharply after.
The Balls, bags, cones and bibs are a great addition to our girls set up.
The balls have great grip and performed well on there first use in the wet.
We will definitely be using Rhino again!
25. april 2024
Besvarelse fra Rhino
Hi Niall,
Thank you for taking the time to leave us such a great review, we're glad that you're enjoying your new Rhino balls and equipment!
Kind Regards,
The Rhino Team
Fast and efficient service
Fast and efficient service, produ t exactly as described, I could probably have done with a youth medium but that will be in a couple if months and this one can go in the teams kit bag
25. marts 2024
Besvarelse fra Rhino
Hi Iain, thank you for leaving a great review! We're glad to see that you're enjoying the Sherpa Robe and hope to see you again soon.
Kind Regards,
The Rhino Team
Great running vest
Great cool vest that I’m using for my run training. Good quality, style and fit true to size 8
23. februar 2024
First Class Service
First class Products. Staff very professional and polite. Would highly recommend this Company to anyone.
After sales service was second to none
23. februar 2024
Besvarelse fra Rhino
Hi Del,
Thank you for taking the time to leave us such positive feedback, we really appreciate it. We hope to see you again soon!
Kind Regards,
The Rhino Team
Excellent service
Excellent service. Had a couple of issues but resolved immediately.
Great quality netballs
26. januar 2024
Besvarelse fra Rhino
Hi Marion,
Thank you so much for your review. We're sorry that you experienced some issues, but glad to hear that these were resolved immediately. We hope you enjoy your netballs, and hope to see you again soon!
Kind Regards,
The Rhino Team
The customer service and how friendly…
The customer service and how friendly and helpful they were. The balls also were in good quality.
4. januar 2024
Besvarelse fra Rhino
Hi,
Thank you for leaving us such a positive review. We really appreciate your feedback and hope to see you again soon.
Kind Regards,
The Rhino Team
I have sent the item back and purchased…
I have sent the item back and purchased a new head guard but am yet to receive confirmation that you have received the returned head guard or a refund?!
3. januar 2024
Besvarelse fra Rhino
Hi Elizabeth,
Thanks for your review. I can see we haven't received a return from you yet. We have a Helpdesk for any queries such as this. Please email help@rhino.direct with your return tracking number, so we can look into this for you. Thanks.
Kind Regards,
The Rhino Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.