I requested a copy of my contract, they sent a generic email saying they would be in touch and ive heard nothing . It is essential i get a copy of my contyract, why should that be so difficult.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Se mere
Virksomheden har svaret
I liked how easy I was able to communicate with the team to arrange a collection via email and followed up with a telephone call. I also had to amend the number of boxes late in the afternoon, da... Se mere
Virksomheden har svaret
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Informationstjeneste
- Automatiseringsvirksomhed
- Business to business-service
- Cloudcomputingtjeneste
- Arkiveringslager
Skrevet af virksomheden
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Kontaktoplysninger
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Storbritannien
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It's not great
It's not great. We have to ask for additional details each month so we can check we've not been overcharged which quite often we have.
We've looked into moving to another provider but the fees they charge for the files to be removed are huge.
Some of the staff are very helpful tho when we've requested further info
15. maj 2026
Besvarelse fra Restore Information Management
Hi Nicky, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter further
Brilliant service!
Delivery of patient notes was the next day which was fantastic. Gentleman that came was very friendly, polite and cheerful. The system is great - very smooth-running. Great communication all the way through. Thank you.
15. maj 2026
Besvarelse fra Restore Information Management
Hi Gina, thank you very much for your review, we are greatly pleased to hear of your positive experience with us
Collection request
Prompt response but disappointed that pallet pick up was unavailable as this meant multiple transport shipments both within Orthoplastics and between ourselves and Restore which is not eco sustainable.
20. maj 2026
Besvarelse fra Restore Information Management
Hi Patricia, thank you for your review, we shall take your comments into consideration for the future
Wanted to order some storage boxes so…
Wanted to order some storage boxes so called and was told I had to email - they gave me the wrong email address.
20. maj 2026
Besvarelse fra Restore Information Management
HI Sharon, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter
Collection was made prompty.
15. maj 2026
Besvarelse fra Restore Information Management
Thank you for your review. It is great to hear you are satisfied with the service you receive from us
The Service was excellent.
The Service was excellent.
Our request was made and we had the information we required the next day.
The same with collection, once the request was made collection was made the following day
14. maj 2026
Besvarelse fra Restore Information Management
Thank you for your lovely review. We are really pleased to hear our Teams are providing the service that Restore strives to provide
Besvarelse fra Restore Information Management
Thank you for your review Faisal. It is great to hear you are satisfied with the service you receive from us
Besvarelse fra Restore Information Management
Thank you for your review, we are happy to hear of your positive experience with us
Quick and efficient delivery and…
Quick and efficient delivery and collection of requested items. Polite and friendly delivery chap
25. april 2026
Besvarelse fra Restore Information Management
Hi Owen, many thanks for your review, we are pleased to hear of your satisfaction with the service provided to you
Quick response and turnaround regarding…
Quick response and turnaround regarding query and additional correspondences
15. maj 2026
Besvarelse fra Restore Information Management
Thank you for your review Gerard, we are very pleased to hear that you are happy with the service that Restore have provided
Very efficient in responding to…
Very efficient in responding to requests for delivery/collection of records.
Friendly staff
9. maj 2026
Besvarelse fra Restore Information Management
Hi Toni, thank you very much for this review, we are pleased to hear of your satisfaction with the service provided to you
Selins tried her hardest to assist me…
Selins tried her hardest to assist me with the password issue and lack of access to the Restore site.
While Selina was unable to resolve the issue she passed my details to the AXA contact who did help me regain access.
Thanks Selina
14. maj 2026
Besvarelse fra Restore Information Management
Hi Carol, thank you very much for your review, we are happy to hear of this, I shall pass this onto Selina.
Besvarelse fra Restore Information Management
Hi Jessica, many thanks for your review, we are pleased to hear of your satisfaction with the service provided to you
Besvarelse fra Restore Information Management
Thank you for your review Doug, we are happy to hear of your positive experience with us
Besvarelse fra Restore Information Management
Hi Gemma, thank you very much for this review, we are pleased to hear of your satisfaction with the service provided
Excellent service
Excellent service, excellent customer service.
The team are always happy to help. Especially Claire Richardson, who goes above and beyond to support all requests I send through.
9. maj 2026
Besvarelse fra Restore Information Management
Hi Michelle, thank you very much for your review, I shall pass your kind words onto the team and Claire specifically
Besvarelse fra Restore Information Management
Thank you for your kind review Susan, we are very pleased to hear that you are happy with the service Restore provided
Fast delivery.
9. maj 2026
Besvarelse fra Restore Information Management
Thank you for taking the time to leave your kind review Pertunia
Great Team at Restore
Great Team at Restore, professional, efficient, polite, helpful. Always Deliver, safe in their hands.
9. maj 2026
Besvarelse fra Restore Information Management
Thank you for your great review Peter. It is lovely to hear you received the level of service that Restore strives to provide
Great company to work with
Great company to work with - provide a really good customer service, fast responses and support. Excellent communication.
7. maj 2026
Besvarelse fra Restore Information Management
Hi Sarah, thank you very much for your review, we are very pleased to hear of your satisfaction with the service provided
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.