Uses the same time stamp for every…
Uses the same time stamp for every event. Consequently, if I'm out of town I have no idea how long my generator was running.
28. januar 2026
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
3,2
Middel
2 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
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3,2
REHLKO Support Is Deficient
I purchased a Kohler (now Relhko since 2024-09-17) 12 kW residential standby generator in March 2021 that went online in May 2021. Before that generator, at a different residence, I owned a 16 kW Generac generator for 12.5 years.
I was initially going to leave a one-star review, but to be fair to Rehlko, my 2021 Kohler 336HGMHR0166 model 12RESV generator has been much better overall than its Generac predecessor. My current issues with the Rehlko generator are a faulty low oil pressure sensor, which was finally diagnosed by my installer late last week. That is to be replaced at a future date.
Most importantly, the Android version of the Kohler Home Energy app is no longer displaying the total electrical load on my generator. That is critical information for me, since my 12 kW Rehlko generator cannot meet the electrical load in winter of this electrically-heated two-story old home. I need to avoid an overload situation by switching off electrical load that I deem non-essential.
The online app (now discontinued) and the mobile app formerly displayed that information. Now the mobile app does not, and I am flying blind.
My efforts to have Rehlko Support respond to my concerns have met with a bunch of "boilerplate" responses. They suggested that they would send my request to their developers to add this "new" feature.
It is not a "NEW" feature: it did work, and now it doesn't! I have sent Rehlko screenshots of the app on my phone showing that it did display that information. Since then I have been ignored.
I have repeatedly requested via email that Rehlko Support escalate my complaint to the appropriate Director, requesting his/her acknowledgement. All I have heard is silence.
As such, I am being "generous" by leaving a three-star review. The generator itself is well-designed, and it is far superior to the former Generac that I owned. Parts do fail, but there is no excuse for deficient support. Neither Kohler, nor Rehlko, give away these generators. They are very expensive to purchase and install.
I WILL update this review and perhaps change my rating, if I ever hear again from Rehlko Support and the appropriate Director. In the meantime, potential and existing customers should be aware that the support is not as good as it was when it was under the Kohler brand name. I know, because Kohler Support was very attentive to a previous 2021 complaint and help me resolve my issues.
18. januar 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.