Raymour & Flanigan - Warwick Anmeldelser 

165
TrustScore 4.5 ud af 5

4,5

650 Bald Hill Rd., 2886 Warwick, RI, US


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We purchased a new living room set. Our experience with Raymour & Flannigan was top notch. Not only did we have our salesperson (Alfonsina) taking care of us perfectly, the Store Manager (Beth) came... Se mere

Bedømt til 1 ud af 5 stjerner

Raymore flogged me again. Promised delivery. Never called me. I called them and were assured on time delivery. Never showed up. Wasted a whole day waiting and calling. No reply. Mary Gannon sal... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had a great experience at this location. Our sales person was Shawn and he provided us with exceptional customer service. He was very courteous and invested in helping us find the right fit of vari... Se mere

Bedømt til 5 ud af 5 stjerner

Ali was a terrific salesperson She was very knowledgeable and answered all our questions. More importantly she gave us space when she knew we wanted to discuss things. No high pressure here. The furni... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Møbelforretning
  2. Soveværelsesmøbelbutik
  3. Børnemøbelbutik
  4. Butik med udstyr til hjemmet
  5. Indretningsarkitekt
  6. Madrasbutik

Skrevet af virksomheden

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Kontaktoplysninger

  • 650 Bald Hill Rd., 2886, Warwick, RI, USA

  • 4015892053

4,5

Fremragende

TrustScore 4.5 ud af 5

165 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 0 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(165)

3.918 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

best delivery experience ever

best delivery experience ever. they text you real time updates so you know exactly the time your goods will arrive In and out in under five minutes to deliver and take away a mattress . pleasant staff

5. juni 2024
Raymour & Flanigan - Warwick-logo

Besvarelse fra Raymour & Flanigan - Warwick

Hello Susan Newman! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Bedømt til 5 ud af 5 stjerner
Raymour & Flanigan - Warwick-logo

Besvarelse fra Raymour & Flanigan - Warwick

Hello Donald Aldridge! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service

25. maj 2024
Raymour & Flanigan - Warwick-logo

Besvarelse fra Raymour & Flanigan - Warwick

Hello KWW! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Bedømt til 5 ud af 5 stjerner

Exceptional sales rep knowledge

Exceptional sales rep knowledge. I think start to finish of my selection and purchase took approximately an hour. Just the way I like it!

3. maj 2024
Raymour & Flanigan - Warwick-logo

Besvarelse fra Raymour & Flanigan - Warwick

Thank you so much for your review, Brenda! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Bedømt til 5 ud af 5 stjerner

Stoped in today to buy some nightstands…

Stoped in today to buy some nightstands and was greeted by Shawn Cundy in the 650 Bald Hill Rd, Warwick, RI location. From start to finish Shawn was fantastic! He represents your company well.
Jennifer C

24. april 2024
Uopfordret anmeldelse
Raymour & Flanigan - Warwick-logo

Besvarelse fra Raymour & Flanigan - Warwick

Thank you so much for your review, Jennifer! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Bedømt til 5 ud af 5 stjerner

Ali was a terrific salesperson She was…

Ali was a terrific salesperson She was very knowledgeable and answered all our questions. More importantly she gave us space when she knew we wanted to discuss things. No high pressure here. The furniture came quickly and looks amazing in our home. Would definitely come see Ali again for our future needs

17. april 2024
Raymour & Flanigan - Warwick-logo

Besvarelse fra Raymour & Flanigan - Warwick

Hello SB! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Bedømt til 5 ud af 5 stjerner

Joseph was extremely patient!

Joseph was extremely patient with us as we mulled over what type of furniture we wanted in our living room.

13. april 2024
Raymour & Flanigan - Warwick-logo

Besvarelse fra Raymour & Flanigan - Warwick

Thank you so much for your review, Maureen and Robert! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Bedømt til 1 ud af 5 stjerner

Dishonest company do not buy protection…

Dishonest company do not buy protection plan. I bought a protection plan and they couldn't fix problem then they make me buy a new table then 1 year later table broken a piece of junk and now tell me I don't have a protection plan anymore

27. marts 2024
Uopfordret anmeldelse
Raymour & Flanigan - Warwick-logo

Besvarelse fra Raymour & Flanigan - Warwick

Hello Margot Wolf! Thank you for your feedback. We are sorry to hear you are not satisfied with the Platinum Protection Plan. We would like to help! Please email us a brief summary of your issue, as well as the name and phone number associated with your account, to rfcare@raymourflanigan.com. A leader will follow up with you shortly. Thank you!

Bedømt til 1 ud af 5 stjerner

Don't order online

Ordered online and had a pickup date set. When I went to the store they said pickup times were only certain times. I had missed it by 15 mins which I wish was listed somewhere but I understand it's 6pm and a little late. I come back the next day when they say to I go to pick it up they could not find my order. Once it was found I discovered that it wasn't even there and it would be another week before I see it. I understand that delays happen but considering they have all my information It would have been nice to have been informed that It was gonna be delayed a week. Now I'm out the rental mileage and gas without my order.

21. marts 2024
Raymour & Flanigan - Warwick-logo

Besvarelse fra Raymour & Flanigan - Warwick

Hi Alexander. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!

Bedømt til 5 ud af 5 stjerner

Sylva was our salesperson and comes…

Sylva was our salesperson and comes with many years of experience, which we liked. The staff we met was friendly and welcoming without being overbearing, which made the shopping experience pleasant. Sylva was knowledgeable, professional, accommodating and patient with my elderly mom that can only walk very slowly. I appreciated her, as did my mother, keeping a pace equal to my mom's. Mom and I would definitetly recommend her as your sales person and recommend Raymour & Flanigan not let her get away!

19. februar 2024
Raymour & Flanigan - Warwick-logo

Besvarelse fra Raymour & Flanigan - Warwick

Thank you ADamian for your review! It's great to hear that your sales person, Sylva did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Bedømt til 5 ud af 5 stjerner

A very pleasant experience

A very pleasant experience. Robert T. At the Outlet store directed us to Felix at the main store. Both gentlemen were very pleasant and helpful. Felix was very helpful and facilitated the sale.

7. februar 2024
Raymour & Flanigan - Warwick-logo

Besvarelse fra Raymour & Flanigan - Warwick

Hello Bonnie Reilly! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

Bedømt til 1 ud af 5 stjerner

Awful company to work with

I would never recommend them. I purchased a living room set for $5000 2 years ago. I have had issues with it since day one. I was told I could get a replacement for the piece that had all the issues but it was never replaced. They waited until I was out of factory warranty and into my platinum warranty before offering me a credit which has all kinds of restrictions. I also have to pay a new delivery and extended warranty out of my own pocket. Again I have only owned this set for 2 years none of the problems were caused by us. Do not purchase anything from here. It will be a waste of your money. They do not care about the consumer at all and only there bottom line.

2. december 2023
Uopfordret anmeldelse
Raymour & Flanigan - Warwick-logo

Besvarelse fra Raymour & Flanigan - Warwick

Hi there. We are so sorry for the experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with the phone number associated to your account. Be sure to include a brief description of this issue. Thank you!

Bedømt til 4 ud af 5 stjerner

Online exoerience

Easy to order online, however attempted to place same order on Sunday 10/23 when sale was on and would have gotten a $200 gift card. On that day when checking out I was told I had insufficient funds which was untrue. Placing order Monday with same payment method there was no problem

25. oktober 2023
Bedømt til 1 ud af 5 stjerner

Raymore flogged me again

Raymore flogged me again. Promised delivery. Never called me. I called them and were assured on time delivery. Never showed up. Wasted a whole day waiting and calling. No reply. Mary Gannon sales lady is horrible for customer service. Completely denied any responsibility to help. She claimed the delivery was above her pay grade.

21. oktober 2023
Uopfordret anmeldelse
Raymour & Flanigan - Warwick-logo

Besvarelse fra Raymour & Flanigan - Warwick

Hello Gerald! We are very sorry to hear you had this poor experience with your delivery and we sincerely apologize for the inconvenience this has caused you. We'd be happy to get you in touch with a manager to discuss this further with you. Feel free to email us at rfcare@raymourflanigan.com with your name, phone number, order information, and a brief description of this issue. Thank you!

Bedømt til 5 ud af 5 stjerner
Raymour & Flanigan - Warwick-logo

Besvarelse fra Raymour & Flanigan - Warwick

Hello Thomas Healey! Thank you for your kind words, we are pleased to know that our sales associate did an amazing job! We hope you're enjoying your new furniture. Thank you!

Bedømt til 2 ud af 5 stjerner

Delivery process is terrible.

As far as picking out a couch they were very helpful however the behind the scenes of ordering is terrible. They have been no help, no one seems to know where my order is because one store said it’s there, the other said it’s somewhere else, and the customer service line says I can go pick it up. On top of that I haven’t received an order number with my emailed receipt like I was supposed to so I’m unable to track my order. They told me it would be avalible as soon as Friday so I scheduled a store pick up for Saturday just to find out they never shipped it out and now I have to rearrange my entire scheduled because they claim it’ll be here Monday. I asked why and all they said was “it didn’t make it on the truck” so someone was either being lazy, or they don’t care. They told me trucks come in every Monday Thursday and i had placed the order with plenty of time. I know I might sound dramatic right now but the pure stupidity i just faced between three workers who all told me it was somewhere else has made me never want to order from here again especially not getting an order number al I can’t check the status myself.

7. oktober 2023
Uopfordret anmeldelse
Raymour & Flanigan - Warwick-logo

Besvarelse fra Raymour & Flanigan - Warwick

Hello Katie Mitchell. We are sorry to hear about the experience you had with your order pick up. We would like to get you in touch with a leader on our team to help resolve this. Please email a brief summary of your experience, as well as the name and phone number associated with your sale, to rfcare@raymourflanigan.com. We will follow up shortly. Thank you!

Bedømt til 5 ud af 5 stjerner

Lisa was extremely helpful

Lisa was extremely helpful and made my experience excellent!

2. oktober 2023
Raymour & Flanigan - Warwick-logo

Besvarelse fra Raymour & Flanigan - Warwick

Hello Kim, We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

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