The woman who worked with me was awesome. I'm very glad I had her. She was down to earth, had a similar sense of humor, and wasn't 'stuffy' like many of the other reps appeared to be. She heard was I... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I knew what I was looking for in a couch. I spent some time testing a bunch of different ones for comfort and taking pictures of the possibles. I then went home and looked them up online to check si... Se mere
Virksomheden har svaret
Long story short the platinum protection plan sucks and I basically have to lose my coverage after two years, take a store credit and pay $500 more out of pocket in order to get the same couch just a... Se mere
Virksomheden har svaret
Your Raymour sales associate Kaylee was outstanding. Kaylee took time to listen to all our concerns, she listened to what types of mattresses and couch we were looking for, our price range, and she h... Se mere
Virksomhedsoplysninger
- Møbelforretning
- Soveværelsesmøbelbutik
- Børnemøbelbutik
- Butik med udstyr til hjemmet
- Indretningsarkitekt
- Madrasbutik
Skrevet af virksomheden
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Kontaktoplysninger
500 Jay Scutti Boulevard, Suite 100, 14623, Rochester, NY, USA
- 5852721870
4,8
Fremragende
251 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 0 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
What a ripoff!
Long story short the platinum protection plan sucks and I basically have to lose my coverage after two years, take a store credit and pay $500 more out of pocket in order to get the same couch just a different color because THE STORE no longer sells it! (Even though I was quoted 100 by the manager Katie) so it’s a lose lose all the way around oh and I was told they had to take my old furniture so basically I am stuck buying a new couch and spending the money. I will absolutely not be back after this is finished.
12. februar 2023
Besvarelse fra Raymour & Flanigan - Henrietta
Hi Kiesha. We are so sorry you aren't satisfied with your Platinum Protection Plan. We'd be happy to discuss this further. Please email us your experience to RFCare@raymourflanigan.com so that we can reach out to you. -Jeff V.
Sabrina was very professional and…
Sabrina was very professional and helpful. We appreciated her allowing us to look around on our own but it when we had questions she made us a priority. We had a great experience.
14. januar 2023
Besvarelse fra Raymour & Flanigan - Henrietta
Thank you Melinda Rittenhouse for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.
The woman who worked with me was…AWESOME
The woman who worked with me was awesome. I'm very glad I had her. She was down to earth, had a similar sense of humor, and wasn't 'stuffy' like many of the other reps appeared to be. She heard was I was after, found me options, explained everything well (even though I'm not a fan of your limited delivery options) and helped me get in/out quickly. Do they always gather en masse near the front door like that? Not cool.
7. januar 2023
Besvarelse fra Raymour & Flanigan - Henrietta
Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed working with our team member!! As for the group near the door, we apologize for any discomfort it may have caused you and we will work to keep our guests comfortable in the future. Thanks again for choosing us and we hope to see you soon. -Jeff V.
Besvarelse fra Raymour & Flanigan - Henrietta
Thank you Jason Helsdon for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Lots of quality selections at a good…
Lots of quality selections at a good price. wonderful salesperson.
30. december 2022
Besvarelse fra Raymour & Flanigan - Henrietta
Thank you JaneKfor your review. We're happy to hear you found our service, selection, and prices to be excellent!! We hope to see you again. -Jeff V.
Salesman was very informative
Salesman was very informative. And found us why we were looking for
28. december 2022
Besvarelse fra Raymour & Flanigan - Henrietta
Thank you Joseph Terzo for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.
I knew what I was looking for in a…
I knew what I was looking for in a couch. I spent some time testing a bunch of different ones for comfort and taking pictures of the possibles. I then went home and looked them up online to check sizes and reviews. When I went back to the store, all I had to do was tell the salesperson what I wanted and I was done in 30 minutes.
8. december 2022
Besvarelse fra Raymour & Flanigan - Henrietta
Thank you Linfor your 5 star rating! We're happy to hear your experience felt easy!! Enjoy your new furniture. -Jeff V.
Chris was accommodating and very…
Chris was accommodating and very helpful. I was able to make my purchase fast and easy.
7. december 2022
Besvarelse fra Raymour & Flanigan - Henrietta
Thank you for taking the time to leave a review, Kim! We're happy to hear that your sales associate was helpful and accommodating!! Enjoy your new furniture. -Jeff V.
Salesperson was very helpful
Salesperson was very helpful, we made our purchase and was finished in less than a half hour!!!
6. december 2022
Besvarelse fra Raymour & Flanigan - Henrietta
Hi Art,Thank you for your excellent review! We're happy to hear your sales person was helpful and efficient!! Enjoy your new furniture. -Jeff V.
Edward Ruef was professional
Edward Ruef was professional, well knowleded regarding the furniture, and made the process super easy! I visited the store multiple days in a row and Edward was able to assist each day!!
26. november 2022
Besvarelse fra Raymour & Flanigan - Henrietta
Thank you Joe Lessard for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.
Rob was a great help and fun!
14. november 2022
Besvarelse fra Raymour & Flanigan - Henrietta
Thank you Dawn Child for your review. It's great to hear that your sales person was a pleasure to work with! Enjoy your new furniture. -Jeff V.
Edward was friendly and left me alone…
Edward was friendly and left me alone giving me the time I needed to choose my recliner. No pressure and even recommended a place nearby to grab a bite to eat
10. november 2022
Besvarelse fra Raymour & Flanigan - Henrietta
Thank you Annefor you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new recliner! -Jeff V.
Wonderful Staff
The sales lady/manager (I forget her name) that I worked with. Was knowledgeable and patient with me.
9. november 2022
Besvarelse fra Raymour & Flanigan - Henrietta
Thank you for your review BMF We are happy to hear that your sales person was knowledgeable and patient!! Enjoy your new furniture. -Jeff V.
Robert our sales rep was very nice and…
Robert our sales rep was very nice and knowledgeable.
6. november 2022
Besvarelse fra Raymour & Flanigan - Henrietta
Thank you for your review Yolo We are happy to hear that your sales person was knowledgeable and nice!! Enjoy your new furniture. -Jeff V.
Great selection
Great selection, even in the outlet section. Customer service was excellent as well.
5. november 2022
Besvarelse fra Raymour & Flanigan - Henrietta
Thank you Kevin ofor your review. We're happy to hear you enjoyed our service and selection!! We hope to see you again. -Jeff V.
Jason was helpful
Jason was helpful, listened to what I wanted and made the process very successful!
25. oktober 2022
Besvarelse fra Raymour & Flanigan - Henrietta
Thank you Joyce Kennedy for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.
They always have want I'm looking for
They always have want I'm looking for. Staff is very friendly and helpful. Delivery is ways on time
24. oktober 2022
Besvarelse fra Raymour & Flanigan - Henrietta
Thank you Debbie Noll for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
amazing experience
Working with Jason was amazing. He was more Than a salesman. He was patient and kind, answered all of our questions and helped us decide what was best for us. We chose the perfect sectional couch. Can’t wait to receive it! Shopping at Raymour & Flanigan was a wonderful experience and we will definitely be back! Thanks Jason!
8. oktober 2022
Besvarelse fra Raymour & Flanigan - Henrietta
Thank you Angela for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Furniture Shopping
Nice store, no high pressure sales. Good selection of items in main showroom, outlet showroom and even clearance section.
15. oktober 2022
Besvarelse fra Raymour & Flanigan - Henrietta
Thank you Websterfor your review. We're happy you enjoyed our selection and you didn't feel pressured by our team!! We look forward to seeing you again. -Jeff V.
Wonderful service in replacing our…
Wonderful service in replacing our mattress. Manager Steve was patient and very helpful. Very courteous
13. oktober 2022
Besvarelse fra Raymour & Flanigan - Henrietta
Thank you for taking the time to leave a review, Susan! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.
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