Raymour & Flanigan - Hamburg Outlet Anmeldelser 

86
TrustScore 4.5 ud af 5

4,6

3464 McKinley Pkwy, 14219 Buffalo, NY, US


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Randy was very pleasant and helpful deciding on my purchase of the Lugano 6 piece reclining sectional. It is so spacious and comfortable.

Bedømt til 5 ud af 5 stjerner

Just moved my mom and Sandy Dolan from Raymour Flannigan outlet was there for our family every step of the way. From shopping an entire apartment's worth of furniture, to long distance payment process... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The sales representative, Casey Buccos, was very helpful. He spent as much time as we needed to make sure we were happy with our choices. He was informative, friendly, and patient while we asked quest... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I called the McKinley pkwy store in Hamburg and spoke with Alex about my credit card. I was never informed in full about the deferred interest after 12 months and other issues. Alex did nothing but be... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Møbelforretning
  2. Soveværelsesmøbelbutik
  3. Børnemøbelbutik
  4. Butik med udstyr til hjemmet
  5. Indretningsarkitekt
  6. Madrasbutik

Skrevet af virksomheden

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Kontaktoplysninger

  • 3464 McKinley Pkwy, 14219, Buffalo, NY, USA

  • 7162068931

4,6

Fremragende

TrustScore 4.5 ud af 5

86 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(86)

3.956 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Our sales woman was by far the…

Our sales woman was by far the friendliest, most helpful person I’ve ever dealt with! She went above and beyond to make our purchase experience a wonderful one!

24. november 2024
Raymour & Flanigan - Hamburg Outlet-logo

Besvarelse fra Raymour & Flanigan - Hamburg Outlet

Hi Jay,

Thank you so much for your glowing review! We're thrilled to hear that your saleswoman provided such exceptional service and made your purchase experience wonderful. We strive to go above and beyond for our customers, and it's fantastic to know we succeeded in your case. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Bedømt til 5 ud af 5 stjerner

Randi was awesome. HE went way out of his way to help my granddaughter.

Randi was awesome. Super friendly kind person..

As far as I can tell knowledgeableand honest

26. oktober 2024
Raymour & Flanigan - Hamburg Outlet-logo

Besvarelse fra Raymour & Flanigan - Hamburg Outlet

Hi Rita,

Thank you so much for your wonderful review! We're thrilled to hear that Randi made such a positive impression with her friendliness and honesty. We take pride in our team's knowledge and dedication to providing excellent service. Your feedback is greatly appreciated, and we hope to see you again soon!

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Bedømt til 5 ud af 5 stjerner
Raymour & Flanigan - Hamburg Outlet-logo

Besvarelse fra Raymour & Flanigan - Hamburg Outlet

Dear Scott,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Karen made your visit exceptional. We strive to provide top-notch service, and it's wonderful to know that Karen delivered on that promise. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Bedømt til 1 ud af 5 stjerner

I called the McKinley pkwy store in…

I called the McKinley pkwy store in Hamburg and spoke with Alex about my credit card. I was never informed in full about the deferred interest after 12 months and other issues. Alex did nothing but belittle me and treated me like a moron, because I wasn’t understanding him. I will never shop there again and I am closing my credit card through them as well. I don’t recommend anyone talking or dealing with Alex from this store. He will treat you like you’re beneath him.

8. august 2024
Uopfordret anmeldelse
Raymour & Flanigan - Hamburg Outlet-logo

Besvarelse fra Raymour & Flanigan - Hamburg Outlet

Dear Justine,

Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration and disappointment you encountered during your interaction with our team member, Alex. This is certainly not the level of service we strive to provide, and we regret that you felt belittled and uninformed.

Your feedback is invaluable, and we will address this internally to ensure that all our customers receive the respectful and clear communication they deserve. We understand your decision and are truly sorry to lose your business.

If you have any further concerns or need assistance, please don't hesitate to reach out.

Sincerely,
The Raymour & Flanigan Team

Bedømt til 2 ud af 5 stjerner

Pickup issues

You allowed us to select pickup at the Hamburg location. However we drove there and they said we had to go to Walden. What a waste of time and gas. Whoever had called on Monday should have told us that pickup was to be at Walden! We are not happy and quite appalled. We won’t be ordering from Raymour again.

19. juni 2024
Raymour & Flanigan - Hamburg Outlet-logo

Besvarelse fra Raymour & Flanigan - Hamburg Outlet

Hello Colin Coplai We are very sorry to hear about the issues with your recent order. We would like to get you in touch with our management team to help get this resolved! Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your order. We will follow up shortly. Thank you!

Bedømt til 3 ud af 5 stjerner

I told the salesperson I had a coupon

I told the salesperson I had a coupon, but they didn’t ask me about it or include it in my final purchase price. Wes was, however, kind and well mannered, and was helpful in making a quick purchase. I wish the coupon had been included (thought it was only $25, something is better than nothing).

16. juni 2024
Raymour & Flanigan - Hamburg Outlet-logo

Besvarelse fra Raymour & Flanigan - Hamburg Outlet

Hello Maria Rodriguez We are sorry to see that you only had a 3-star experience with us! If there is anything we can help you with, please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your account. Thank you!

Bedømt til 1 ud af 5 stjerner

I purchased a lift chair for my elderly…

I purchased a lift chair for my elderly father. I paid online and was told that I could pick it up at my local store in Blasdell on 6/25.
I received a call stating that unfortunately, their policy changed months ago and I must pick it up on Walden 1/2 hour from me or pay $150 delivery fee. OK, refund me. That will be back in your account in 10 days. Are you kidding me?

17. juni 2024
Uopfordret anmeldelse
Raymour & Flanigan - Hamburg Outlet-logo

Besvarelse fra Raymour & Flanigan - Hamburg Outlet

Hello Georgianna Davis We are sorry to hear about the negative experience you had with us! If you would like to discuss your concerns further, please email a brief summary of your experience, as well as the name and phone number associated with your account, to rfcare@raymourflanigan.com. Thank you!

Bedømt til 5 ud af 5 stjerner

Easy to order

Easy to order. Found the reviews very helpful.

11. juni 2024
Raymour & Flanigan - Hamburg Outlet-logo

Besvarelse fra Raymour & Flanigan - Hamburg Outlet

Hello Jo Ann Gallagher Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Bedømt til 5 ud af 5 stjerner

The salesperson

The salesperson. Not pushy knowledgeable friendly

7. juni 2024
Raymour & Flanigan - Hamburg Outlet-logo

Besvarelse fra Raymour & Flanigan - Hamburg Outlet

Thank you so much for your review, Donna! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Bedømt til 5 ud af 5 stjerner

Easy transaction

Easy transaction

5. maj 2024
Raymour & Flanigan - Hamburg Outlet-logo

Besvarelse fra Raymour & Flanigan - Hamburg Outlet

Thank you, Julie, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Bedømt til 5 ud af 5 stjerner

Our sales person

Our sales person, she was very friendly and helpful. She wasn't pushy and very professional

29. april 2024
Raymour & Flanigan - Hamburg Outlet-logo

Besvarelse fra Raymour & Flanigan - Hamburg Outlet

Hello Kyle Mckeown Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Bedømt til 5 ud af 5 stjerner

Easy ordering and salesperson was very…

Easy ordering and salesperson was very helpful.

20. april 2024
Raymour & Flanigan - Hamburg Outlet-logo

Besvarelse fra Raymour & Flanigan - Hamburg Outlet

Thank you, Jason, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Bedømt til 4 ud af 5 stjerner

Online Purchase

Quick, easy to navigate website

9. april 2024
Raymour & Flanigan - Hamburg Outlet-logo

Besvarelse fra Raymour & Flanigan - Hamburg Outlet

Hello Valued Customer! Thank you for your feedback. Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Bedømt til 5 ud af 5 stjerner

Sales person was outstanding

Sales person was outstanding

21. marts 2024
Raymour & Flanigan - Hamburg Outlet-logo

Besvarelse fra Raymour & Flanigan - Hamburg Outlet

Thank you so much for your review, Robert! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Bedømt til 5 ud af 5 stjerner

Excellent Customer Service!

Excellent Customer Service!
Randall Fisher helped with our shopping experience. Very knowledgeable and sincere.

8. marts 2024
Raymour & Flanigan - Hamburg Outlet-logo

Besvarelse fra Raymour & Flanigan - Hamburg Outlet

Thank you so much for your review, Adrienne! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Bedømt til 5 ud af 5 stjerner

Great service

I enjoyed my time at Raymour a d Flanigan the other day and received such wonderful help picking out my Loveseat with two recliners. The help and information about my purchase was great.

20. februar 2024
Raymour & Flanigan - Hamburg Outlet-logo

Besvarelse fra Raymour & Flanigan - Hamburg Outlet

Hello Margaret Kelly! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

Bedømt til 5 ud af 5 stjerner

Ease of finding what I needed and…

Ease of finding what I needed and checking out without having to leave home.

19. februar 2024
Raymour & Flanigan - Hamburg Outlet-logo

Besvarelse fra Raymour & Flanigan - Hamburg Outlet

Thank you, Lisa, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Bedømt til 5 ud af 5 stjerner

Great customer service.

Great customer service! Salesman was very informative, but not pushy. Explained everything about the product and purchase.

21. januar 2024
Raymour & Flanigan - Hamburg Outlet-logo

Besvarelse fra Raymour & Flanigan - Hamburg Outlet

Hello Kelly Brinkworth! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

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