RAMP Limited Anmeldelser 

2.172
•
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I contacted RAMP as I having difficulty activating a plan that was supposed to have been paid through the dealership where I purchased my new car. Despite several phone calls to the dealership about t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Called to have the vehicle inspected with possible cosmetic repair a week before expiry of the plan. Chloe, in customer services, dealt with my request efficiently and swiftly. This sort of customer s... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

The customer services assistant was extremely helpful in explaining the process. My contact with RAMP was initially difficult as the form would not take my post code but once i got through to Jags he... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I phoned up regarding an alloy repair booking and needed to update my address details at the same time. The phone support was absolutely brilliant. The agent answered every single one of my questions... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Automekaniker

Skrevet af virksomheden

We provide a range of innovative repair and maintenance plans throughout the UK.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 96 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(2.172)

187 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I phon worst customer experience of my life ed and emailed this company…

I phoned and emailed this company regarding a very small send and scratch that someone had done to my car I found this company to be very unhelpful and did not want to carry out the work witch I paid for and said it was outside the terms and conditions I asked that what am I paying for no response from them basically took my money and told me to go do one. I would keep him believe miles away from this company

3. juni 2026
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Besvarelse fra RAMP Limited

Hi Paul,

We're sorry to learn that you remain dissatisfied with the outcome of your request.

Following correspondence with our Customer Care and Technical Repair teams, your concerns were fully reviewed and a detailed response was provided. As explained, the damage reported was assessed against the terms and conditions of the cosmetic maintenance plan and was found to fall outside the qualifying criteria for treatment under the agreement.

We appreciate that this is not the outcome you were hoping for. However, our decision was based on the plan terms and the information supplied to us and we are required to apply those criteria consistently and fairly for all customers.

We remain happy to discuss the matter further through our formal complaints process should you wish to do so.

Bedømt til 5 ud af 5 stjerner

Spoke to Aleena she was very helpful…

Spoke to Aleena she was very helpful and efficient and answered my questions clearly.

3. juni 2026
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Besvarelse fra RAMP Limited

Hi Maria,

We really appreciate you taking the time to leave this lovely review. Knowing you had a great experience means the world to us.

Bedømt til 5 ud af 5 stjerner

10/10

Really professional when dealing with claims and very quick to respond. Super satisfied and happy customer.

Big thanks to Jags for handling my claim and keeping me updated throughout the whole process. Really appreciated the communication and support.

The claims process is actually very simple, although I think some tyre centres could do with a bit more training on how it works.

1. juni 2026
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Besvarelse fra RAMP Limited

Hi there,

Thank you for recognising the effort of our team, especially Jags! Your feedback is hugely appreciated, and we’re always here for you!

Bedømt til 5 ud af 5 stjerner

RAMP has always been very helpful and…

RAMP has always been very helpful and supportive. This is not the first time they have provided the help we needed.

This time, it was Aleena that we spoke to and she was not only professional but also took the initiative to come up with a flexible solution.

Our car has been in the shop for the last three months, going into the month when we are supposed to get our annual service. We called RAMP and Aleena suggested marking on our file that our car is still in the shop and therefore we were unable to get it to the nearest Kwik Fit or Halfords, essentially allowing us to go beyond the grace period for the service.

We really appreciate your kindness and flexibility! Thank you again, Aleena!

22. maj 2026
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Besvarelse fra RAMP Limited

Hi Agnes,

Thank you for recognising the effort of our team, especially Aleena. Your feedback is hugely appreciated, and we’re always here for you!

Bedømt til 5 ud af 5 stjerner

Great experience

The assistance at the end of the phone was 2nd to none. Very proffesional and was extremely patient, catering for my needs. Credit to the company

29. maj 2026
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Besvarelse fra RAMP Limited

Hi Mr Lovell,

What a pleasure to read your review — thank you! Our team will be thrilled to hear your feedback.

Bedømt til 5 ud af 5 stjerner

Great Service …

I spoke to Jags regarding a wheel scuff repair. I would like to say that he was great to talk with and dealt with my enquiry without passing me forward (I missed the telephone prompt).
He guided me through the process and provided me with all the information I needed to proceed with my claim. Fully answering all of my questions.
Great service!!

27. maj 2026
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Besvarelse fra RAMP Limited

Hi Lloyd,

Thank you for taking the time to leave such encouraging feedback. We’re committed to supporting you every step of the way.

Bedømt til 5 ud af 5 stjerner

customer services

I phoned up regarding an alloy repair booking and needed to update my address details at the same time. The phone support was absolutely brilliant. The agent answered every single one of my questions clearly, was incredibly helpful throughout the call, and got everything sorted out for me with zero fuss. It is rare to get such efficient and pleasant customer service these days. I highly recommend them!

26. maj 2026
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Besvarelse fra RAMP Limited

Hi Liston,

Thank you so much for your 5-star review! We're thrilled to hear you're happy with your experience — it truly means a lot to the team. We look forward to continuing to support you!

Bedømt til 5 ud af 5 stjerner

Have just booked my car service

Have just booked my car service, asked if this service was a full service and told straight away that it is. Jags booked it in and sent conformation email before I'd finished talking with him.
Great job young man 🖖👍

26. maj 2026
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Besvarelse fra RAMP Limited

Hi Wayne,

Thank you for taking the time to leave such lovely feedback. We're really pleased to know you felt well looked after — we're always here if you need anything else!

Bedømt til 5 ud af 5 stjerner

Great customer service from Jags

Great customer service from Jags who helped sort out my service booking in no time. Thank you 😊

20. maj 2026
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Besvarelse fra RAMP Limited

Hi Julie,

Thank you so much for your kind words! We'll be sure to pass your feedback on to Jags — they’ll be so pleased to hear it. We're glad we could help!

Bedømt til 1 ud af 5 stjerner

Everything excluded

Terrible service. Problem with air suspension on car, garage diagnosed broken air bellow. After jumping through hoops to prove car had all the correct service history. Claim not paid as don’t cover airbags! This is not an airbag it’s the air suspension. No redress with FCA etc!

14. maj 2026
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Besvarelse fra RAMP Limited

Hi Robert,

We’re sorry to hear that you were unhappy with the outcome of this claim.

Following a full review of the repairer’s diagnosis and the terms and conditions of the plan, the failed component was identified as the suspension air bellow/air bag assembly. Unfortunately, air bags are listed as an excluded item under Section 10 of the agreement, and for this reason we were unable to authorise the repair.
We appreciate that this was frustrating, particularly after providing the requested service history documentation, however this was requested as part of the standard validation process before any claim decision could be finalised.

We can also confirm that the Plan holder was provided with details of our complaints procedure should they wish for the matter to be formally reviewed further.
We always aim to assess claims fairly and in line with the terms of the policy, and we’re sorry that on this occasion the outcome did not meet expectations.

Bedømt til 4 ud af 5 stjerner

Quick claim process

I bought my car via Cinch and as part of maintenance plan I subscribed to RAMP. Recently, I have had a coolant issue which needed immediate attention. Brian and Jags were helpful I resolving the issues. As per their policy they can only provide claim on water pump but not timing belt but the parts cost was much cheaper to cover both than ordered individually. Looked silly but hey.

16. april 2026
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Besvarelse fra RAMP Limited

Hi Pradeep,

We’re so happy to hear you felt well taken care of. Thank you for trusting our team — we’re here anytime you need help.

Bedømt til 5 ud af 5 stjerner

Very Helpfull corporative staff and…

Very Helpfull coorporative staff and prompt reply and advice.

14. maj 2026
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Besvarelse fra RAMP Limited

Hi Hammad,

Your feedback is incredibly encouraging. Thank you for choosing us and for sharing your experience — we’re delighted we could assist!

Bedømt til 5 ud af 5 stjerner

Jags was very helpful and knowledgeable…

Jags was very helpful and knowledgeable

Straight to the point

Thank you

11. maj 2026
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Besvarelse fra RAMP Limited

Hi Martin,

We’re delighted you had such a positive experience. It’s feedback like this that makes everything we do worthwhile. Thank you!

Bedømt til 5 ud af 5 stjerner

servicing my car

I had an issue with servicing my car. When I spoke with this lovely lady on the phone she was very friendly and apologetic for what had happened. She was very helpful in resolving this issue and explained everyrhinf to me very well.

11. maj 2026
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Besvarelse fra RAMP Limited

Hi Zoe,

Thank you for putting your trust in us and taking the time to leave a review. We’re proud to have met your expectations and we’re here whenever you need us!

Bedømt til 5 ud af 5 stjerner

Jags was very professional and had full…

Jags was very professional and had full product knowledge. it was a pleasure to deal with a person who wanted to help (and did). Thank you

11. maj 2026
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Besvarelse fra RAMP Limited

Hi Aubrey,

Fantastic to hear we were able to support you so well. Your satisfaction is what we strive for — thanks for the kind words!

Bedømt til 1 ud af 5 stjerner

Don’t use them 3 years of problems when…

Don’t use them 3 years of problems when coming to get my car serviced save the money and pay your self

9. maj 2026
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Besvarelse fra RAMP Limited

Hi Kieran,

Thank you for your post. Please can you contact us at customer_care@ramplimited.co.uk so the Team will be able to assist you further.

Bedømt til 5 ud af 5 stjerner

Query was answered quickly and the…

My query was answered quickly and the information I needed was easily available

8. maj 2026
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Besvarelse fra RAMP Limited

Hi Steven,

We sincerely appreciate your feedback and 5-star rating. It’s a pleasure to know our service was helpful to you.

Bedømt til 1 ud af 5 stjerner

Do not take this out

Do not take this out. The garages don't want to deal with customers because there is too much paperwork and the email address says they will come back after 2 days. not much help when your tyre is flat.

5. maj 2026
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Besvarelse fra RAMP Limited

Hi Ben,

Thank you for taking your time to post your thoughts.
I have requested more information from you for further support.

Bedømt til 5 ud af 5 stjerner

Just called to find out what options I…

Just called to find out what options I had and what next steps are.
Jags on the call helped with everything, very pleased with this part of the service.

6. maj 2026
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Besvarelse fra RAMP Limited

Hi Jack,

Thanks for the great feedback! We’re delighted to hear your experience ended on a high note. It’s always our goal to deliver the best support we can!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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