We couldn’t be more delighted with our recent experience at Raft Sofa St Albans. We received exceptional service from Store Manager Tony who was extremely knowledgable, and patiently helped guide us... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a chair that I had previously following water leak damage. I made the order over the phone after using the online chat facility. Easy to do and the item was delivered much earlier than I ant... Se mere
We bought our first Raft sofa with Amin’s help and genuinely couldn’t be happier. From the moment we walked into the shop, we weren’t really sure what we wanted or even how to go about choosi... Se mere
A star customer experience from Tony Ansong at Raft St Albans. We bought a dining stable and chairs and he advised us accordingly.He went out of his way to make sure we had our delivery on time, sup... Se mere
Virksomhedsoplysninger
- Møbelforretning
- også i
- Dagligstuemøbelbutik
- Dekorerings- og boligindretningsbutik
- Møbelfabrikant
- Sofabutik
- Soveværelsesmøbelbutik
Skrevet af virksomheden
Raft Furniture was founded in 1999 by Heinz Frye and Mick Quinn. A family-run business that refuses to take shortcuts, Raft is committed to style that doesn't cost the planet. With three showrooms in Westfield White City, Richmond and St Albans, Raft embraces the art of slow, easy living with timeless designs and skilled craftsmanship. Raft sofas are handmade in-house in North London and its signature reclaimed teak furniture is crafted from timber that has been salvaged from old Indonesian homes, ships and bridges and dried in a solar powered kiln. Raft is a reclaimed teak specialist and a leading expert in handmade sofas. Raft epitomises relaxed yet refined style, embracing thoughtful interior design and slow, sustainable furniture. A timeless antidote to fast furniture and throwaway culture. Raft is the ultimate location for bespoke manufacturing, personalised interior design and knowledgeable customer service.
About Raft Furniture
Skrevet af virksomheden
- Sofas Handmade in London
- Our sofas are handmade in England, with UK sourced component parts. Personalise your sofa with our bespoke service.
- Handmade Sustainable Teak Furniture
- All of our sustainable teak furniture is handcrafted, making each piece unique and beautiful.
Kontaktoplysninger
265-267 Cricklewood Broadway, NW2 6NX, London, Storbritannien
- 020 8450 5078
- customerservice@raftfurniture.co.uk
- www.raftfurniture.co.uk
4,5
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
High quality service and product
We bought a sofa from Raft. The whole experience was straight-forward and stress-free. Everything was clearly explained and there was no confusion about timescales. Tony was a pleasure to deal for the sale and the delivery team were on time, efficient, and careful with unpacking. We would definitely consider buying from Raft in the future.
2. juli 2026
Uopfordret anmeldelse
The price is amazing for the quality of…
The price is amazing for the quality of the products. I was looking for a new sofa for a couple of years and then the holy grail ended. I will not buy from anyone else now and the customer service is beyond superb. Don’t hesitate.. go have a look and be captured by quality/ price and customer service
27. juni 2026
Uopfordret anmeldelse
High quality product and helpful staff
Very helpful staff - really appreciated to the logistics guys who help massively to achieve a delivery deadline we had.
Also the quality of the product is very high. Highly recommended
24. juni 2026
Uopfordret anmeldelse
I placed an order 2 months ago and have…
I placed an order 2 months ago and have had no update on delivery and no response from customer service at all in that time despite chasing!
25. maj 2026
Really pleased with our Raft sofa
Really pleased with our Raft sofa - great service from the team. Fabric is lovely and soft to the touch and comfortable to sit on. Delivery went well.
23. juni 2026
Uopfordret anmeldelse
We love our new Raft sofas!
We recently bought 2 large sofas and an armchair from Raft St Albans. The store is absolutely beautiful to browse all the gorgeous furniture and accessories. I could have spent a fortune in there!
Tony and his team at the store are incredibly helpful, and knowledgeable. They are also really lovely people to deal with. Nothing is too much trouble.
Delivery was excellent too, all unpacked in the room. And we absolutely love our new Henley sofas! Such quality.
I would recommend Raft with absolutely no hesitation!
1. juni 2026
Uopfordret anmeldelse
I wanted to say what an excellent…
I wanted to say what an excellent service Raft provides. From one phone call 24 hours ago I have ordered new sofa inserts for my big leather sofa. This order is totally down to Josh at the Cricklewood Raft store. He is so efficient, knowledgeable and very helpful and he couldn’t do more to measure up and put this order through. A huge shout out to Josh who secured an order within minutes of speaking to him. Nina
17. juni 2026
Uopfordret anmeldelse
The guys in the store were great
The guys in the store were great. Really nice temperament and vibe, knowledgable and keen to help. Even helped me get the mirror in the car!
15. juni 2026
Uopfordret anmeldelse
Everything was perfect
Everything was perfect, they always help us. time was good, delivery is fine
10. juni 2026
Uopfordret anmeldelse
Highly impressed with the level of care…
Highly impressed with the level of care and attention provided by Bilguun in getting our DREAM sofa.
The quality and comfort of the sofa at RAFT , is second to none ! would highly recommend for anyone looking for that dream sofa! Thank you.
11. juni 2026
Uopfordret anmeldelse
We had a lovely experience with Raft…
We had a lovely experience with Raft and the Westfield shop, Bilguun was very helpful and very nice!!! He spent a lot of time helping us and giving us advice, thank you so much. We love our new sofa, the quality is amazing. I totally recommend !!!
11. juni 2026
Uopfordret anmeldelse
I had a great experience with Abasin
I had a great experience with Abasin. He was extremely helpful with my pillows and took the time to make sure everything was sorted properly. Throughout the whole process, he was friendly, professional, and very approachable. His excellent customer service and positive attitude made a real difference. Thank you, Abasin, for all your help—I truly appreciate it and would highly recommend him!
5. juni 2026
Uopfordret anmeldelse
Bilguun in westfield RAFT outlet is great
Bilguun in westfield RAFT outlet was super helpful in showing all different sofas and customisations. We bought our sofa from there and very happy with it.
25. april 2026
Uopfordret anmeldelse
Westfield store purchase
We went to the Westfield store and purchased a dining chair with seat pad. The service to us by Fabiane was excellent from start to finish.
My only gripe is that It did take slightly longer to be delivered to us then we expected, but the quality of the product is superb so it was worth the wait.
27. marts 2026
Uopfordret anmeldelse
High quality table from RAFT Westfield
Premium table from RAFT Westfield. Delivery takes a few weeks. Received in timely fashion. Table is solid and sturdy, the way we wanted. Good service.
12. maj 2026
Uopfordret anmeldelse
Beautiful very comfortable couch
Beautiful very comfortable couch, very happy family 😀
5. juni 2026
Uopfordret anmeldelse
No idea where the table we ordered over…
No idea where the table we ordered over 8 weeks ago is!!! Zero updates
31. marts 2026
Everyone in the store made our shopping…
Everyone in the store made our shopping experience delightful and ensured we were looked after professionally
4. juni 2026
Uopfordret anmeldelse
Excellent service from Raft from…
Excellent service from Raft from beginning to end. Elena, in the showroom, was very helpful, patient and gave good advice. The delivery service was great with polite and careful guys. The sofas and armchair are beautiful and really well made - top quality. Definitely would recommend Raft.
22. maj 2026
Uopfordret anmeldelse
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