I contacted support after having some issues with an install and Tariq was the epitome of perfection! I could not believe the speed and efficacy of his / their work. The issue was solved in le... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I use the Post Grid plugin, which is powerful yet simple in its UX and customization. Moreover, their support is great. I was stumped trying to customize the styling of a 'Read More' button into somet... Se mere
Virksomheden har svaret
The team at Radius have jumped onto any issues I have had and fixed them on most occasions within 24 hours The theme itself is great straight out of the box and I have downloaded lots of themes a... Se mere
I have been in contact with RadiusTheme support because I wanted some modifications to one of their WordPress themes that I'm using. They have been extremely helpful and provided clear and concis... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
RadiusTheme is a leading software development company specializing in WordPress themes, WordPress plugins, web application development, and mobile application development. As an Envato Power Elite Author with over 60,000+ sales, we have established ourselves as a trusted name in the WordPress ecosystem. Our extensive portfolio includes over 100 items on Envato Market and 14 plugins on WordPress.org. Our products have earned the trust of more than 250,000 users worldwide who rely on our solutions to build, enhance, and manage their websites. Our flagship products are Classified Listing, the Post Grid, ShopBuilder, WooCommerce Variation Swatches and WooCommerce Variation Gallery. At RadiusTheme, we firmly believe that success is built on two pillars: quality products and exceptional customer service. Our dedicated team works tirelessly to ensure that every customer receives the best possible support, making their experience with our products seamless and satisfying.
Kontaktoplysninger
Arma Majeda Malik Tower, Kha 215 Bir Uttam Rafiqul Islam Ave, Merul Badda, Gulshan-1, 1212, Dhaka, Bangladesh
- +8801728038442
- mamun@radiustheme.com
- www.radiustheme.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
GREAT Support and easy installation
GREAT Support and easy installation. I had to contact support for a license problem I created, and support solved it in less than 5 minutes. I loved it!
Straight to the point support
Using emails, the support team will spare their time to provide you with a simplified step by step process. They will go the extra mile to walk you through the steps and share videos too. And also provide you with recommended settings and practice for you to enjoy your purchase
Very helpful technical support
The technical support team were really helpful in sorting out a glitch with my portfolio not displaying correctly. They explained the fix clearly and managed to resolve the issue within a few emails.
Outstanding Technical Support
Outstanding Technical Support
I was genuinely impressed with how quickly they responded and how professionally they handled my case. Within a short time, my problem was completely resolved.
The support team was not only fast but also clear and helpful in their communication. It’s rare to find such responsive and reliable customer service these days.
Highly recommended for anyone looking for great products backed by excellent support!
The tech support at Radius Theme is impressive!
I needed help customizing an item in Post Grid Pro. I got a fast response to my request and the solution they provided worked perfectly! Can't get any better than that!!!
efficent support
I have a low performance hosting. Theme support helped me a lot to set up the theme even though my server didn't have the proper performance. They were very kind and efficient
Classified themes/plugins
I have a couple of themes/plugins bought from them. The Classified themes/plugins are really nice. You may experience some issues along the way, but their support will help you and fix them for you. In my case, I am a very different time zone, and its understandable that you may wait for the reply but from my experience so far, they are always happy to assist you. So, if you need some cool classified listings themes or plugins related to that niche, they have cool designs and solutions.
Promptitude
Promptitude, safety, trust. Khalif Al Mahmud thank you again !
Fast and efficient technical support
Good and fast technical support.
The customer service respond is superb…
The customer service respond is superb and excellent.
RadiusTheme: A Model of Professional Technical Support.
I had a fantastic experience with RadiusTheme's technical support. From the moment I reached out, their team was prompt and professional, guiding me through the resolution of my technical issue with clear instructions and patience. Their expertise made the process smooth, and I truly appreciated their dedication to customer satisfaction.
Servicio muy rápido
siempre nos dan atención my efectiva y rápida. son de lo mejor
I got help very quickly
I got help very quickly, the theme looks good and they got a good customer service, got helped by Khalif
Thank you very much to the technical…
Thank you very much to the technical support, they responded promptly and helped effectively. You are the best. Thank you
Don't honour their own policies
The company offers a 30 day money back guarantee on their website but do not honour it when you actually try and claim your money back. Their customer support is really poor.

Besvarelse fra RadiusTheme
Super Support team
I purchased a wonderful wordpress theme.
But i was having some problems during the installation process during importing the demo files.
I sent a email and the support team help me in very few minutes.
Top!
perfect
affection, care for others and willingness to help. That's how Khalif treated me. Wonderful, patient and efficient. Thank you very much
Amazing team
The team is really helpful and work very fast. Always ready to check the issues and resolve it. I recommended!
The support is patient and efficient
The support is patient and efficient, resolve my technical problem quickly.
Thank you so much for your continThank you so much for your continued support ued…
Thank you so much for your continued support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.






