RadiusTheme Anmeldelser 

146
•
TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I contacted support after having some issues with an install and Tariq was the epitome of perfection! I could not believe the speed and efficacy of his / their work. The issue was solved in le... Se mere

Bedømt til 5 ud af 5 stjerner

I use the Post Grid plugin, which is powerful yet simple in its UX and customization. Moreover, their support is great. I was stumped trying to customize the styling of a 'Read More' button into somet... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The team at Radius have jumped onto any issues I have had and fixed them on most occasions within 24 hours The theme itself is great straight out of the box and I have downloaded lots of themes a... Se mere

Bedømt til 5 ud af 5 stjerner

I have been in contact with RadiusTheme support because I wanted some modifications to one of their WordPress themes that I'm using. They have been extremely helpful and provided clear and concis... Se mere

Virksomhedsoplysninger

  1. Softwarevirksomhed

Skrevet af virksomheden

RadiusTheme is a leading software development company specializing in WordPress themes, WordPress plugins, web application development, and mobile application development. As an Envato Power Elite Author with over 60,000+ sales, we have established ourselves as a trusted name in the WordPress ecosystem. Our extensive portfolio includes over 100 items on Envato Market and 14 plugins on WordPress.org. Our products have earned the trust of more than 250,000 users worldwide who rely on our solutions to build, enhance, and manage their websites. Our flagship products are Classified Listing, the Post Grid, ShopBuilder, WooCommerce Variation Swatches and WooCommerce Variation Gallery. At RadiusTheme, we firmly believe that success is built on two pillars: quality products and exceptional customer service. Our dedicated team works tirelessly to ensure that every customer receives the best possible support, making their experience with our products seamless and satisfying.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

146 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(146)

33 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Straight to the point support

Using emails, the support team will spare their time to provide you with a simplified step by step process. They will go the extra mile to walk you through the steps and share videos too. And also provide you with recommended settings and practice for you to enjoy your purchase

3. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Outstanding Technical Support

Outstanding Technical Support

I was genuinely impressed with how quickly they responded and how professionally they handled my case. Within a short time, my problem was completely resolved.

The support team was not only fast but also clear and helpful in their communication. It’s rare to find such responsive and reliable customer service these days.

Highly recommended for anyone looking for great products backed by excellent support!

26. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

efficent support

I have a low performance hosting. Theme support helped me a lot to set up the theme even though my server didn't have the proper performance. They were very kind and efficient

17. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Classified themes/plugins

I have a couple of themes/plugins bought from them. The Classified themes/plugins are really nice. You may experience some issues along the way, but their support will help you and fix them for you. In my case, I am a very different time zone, and its understandable that you may wait for the reply but from my experience so far, they are always happy to assist you. So, if you need some cool classified listings themes or plugins related to that niche, they have cool designs and solutions.

13. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

RadiusTheme: A Model of Professional Technical Support.

I had a fantastic experience with RadiusTheme's technical support. From the moment I reached out, their team was prompt and professional, guiding me through the resolution of my technical issue with clear instructions and patience. Their expertise made the process smooth, and I truly appreciated their dedication to customer satisfaction.

18. april 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don't honour their own policies

The company offers a 30 day money back guarantee on their website but do not honour it when you actually try and claim your money back. Their customer support is really poor.

9. februar 2025
Uopfordret anmeldelse
RadiusTheme-logo

Besvarelse fra RadiusTheme

Hello,

Yes, we have a 30-day refund policy, and we process refunds upon customer requests.

However, you initiated a dispute without waiting for our response (typically within 24 hours). When a dispute is created, the refund option becomes disabled on our end. I already replied you in ticket.

At this point, the refund is no longer in my control. If you withdraw the dispute, I can process your refund immediately.

Thank you for your understanding.

Best regards,
RadiusTheme

Bedømt til 5 ud af 5 stjerner

Super Support team

I purchased a wonderful wordpress theme.
But i was having some problems during the installation process during importing the demo files.
I sent a email and the support team help me in very few minutes.
Top!

17. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing team

The team is really helpful and work very fast. Always ready to check the issues and resolve it. I recommended!

5. februar 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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