Quinnstheprinters Anmeldelser 262

TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I think Quinns are amazing. Elton in particular has been a great ambassador for the Quinns brand - I have been using them for years... however, my recent experiences working with Elton have only m... Se mere

Bedømt til 1 ud af 5 stjerner

All these 5 star reviews are clearly fake. These sales men are complete con men! They take the order and DO NOT deliver the goods. They will promise you the earth that the goods are coming "next we... Se mere

Bedømt til 5 ud af 5 stjerner

Quinns under the 'leadership' of Anthony Stratton have turn Quinns around. Previously there were issues of delivery times and customer relations. Anthony with his friendly, professional attitude giv... Se mere

Bedømt til 5 ud af 5 stjerner

Recently I received a phone call from a gentleman named Elton who was representing Quinnstheprinters. He expressed interest in assisting me with any further printing projects I may require as I... Se mere

Virksomhedsoplysninger

  1. Printervirksomhed

Skrevet af virksomheden

Pride ourselves in being the best trade printers in the UK & Ireland. Focusing on Outstanding Turnaround Times, Excellent Full Colour Printing, High Quality Print Finishing and Industry Competitive Pricing.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

262 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

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Bedømt til 5 ud af 5 stjerner

Great quality and price

Great quality and price, always prompt turnaround, and anytime I've needed customer service they've been great.

14. august 2021
Uopfordret anmeldelse
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Besvarelse fra Quinnstheprinters

Good morning Adam,

Thank you for taking the time and leaving your review.

I will pass your message onto the team, especially our cs department for your kind works and we look forward to working with you again.

Kind regards
Richard

Bedømt til 5 ud af 5 stjerner

Very happy with every aspect

Very happy with every aspect, from quotations to most importantly, quality of print, jobs have always been on schedule. Great that they can organise bespoke print orders which are not always on the website. Been using Quinns for seven years, happy to continue with that.

Bryan McCann
GBM Design

12. august 2021
Uopfordret anmeldelse
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Besvarelse fra Quinnstheprinters

Good morning Bryan,

Thank you for leaving us such a good review.

I will pass your message onto the team and we look forward to continuing to work with yourself for many years to come.

Kind regards
Richard

Bedømt til 5 ud af 5 stjerner

Ive very happy with the service I…

Ive very happy with the service I receive from Quinns The Printers, and If there is any issues there only to happy to sort them out asap, also all staff I have dealt with are very helpful, and so are the staff on the floor when it comes to me collecting my orders, haven't had any problems even over the covid period all my orders were done to top standard and on 90% of the time were even ready early for me. Keep up the great work

12. august 2021
Uopfordret anmeldelse
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Besvarelse fra Quinnstheprinters

Hi Emma,

As always, many thanks for taking the time and leaving your review.

Very glad to read what you have said and I will pass your message onto the team.

Kind regards
Richard

Bedømt til 5 ud af 5 stjerner

using quinns for years

using quinns for years, never had an issue , always on time and quality products, very helpful staff. A1.

Ed Longford

12. august 2021
Uopfordret anmeldelse
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Besvarelse fra Quinnstheprinters

Hi Eddie,

Many thanks for leaving your review.

I will pass your message onto the team and we look forward to speaking with you again soon.

Kind regards
Richard

Bedømt til 1 ud af 5 stjerner

Don't use them

Bunch of useless b's. Treat their staff like rubbish, orders always late, and the quality is sub par. Not worth it

11. juni 2021
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Very disappointed with their products…

Very disappointed with their products they appear to use inferior paper /card products .... 400 gsm card feels more like 250gsm... yet they maintain it is 400gsm.... I’ve decided not to use them again - I told them what I felt but not really and explanation other that comparison to some other local printer!

18. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ordered a4 books

Ordered a4 books, absolutely delighted with the quality when they arrived and they arrived ahead of schedule could not be more happier and couldn't recommend Quinns enough

7. april 2020
Uopfordret anmeldelse
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Besvarelse fra Quinnstheprinters

Good afternoon David,

Many thanks for taking the time and leaving your review. I will pass your comments onto the team and we look forward to working with you again soon.

Kind regards
Richard

Bedømt til 1 ud af 5 stjerner

1 star is 1 too many... Use them at your peril......

1 star is 1 too many.... i have used Quinn print for a number of years until Sept 2019.

I ordered 100,000 A4 folded sheets i started to get concerned when the delivery was late i was told they had ran short of paper! Don't worry its on its way 4 days later no delivery. No call backs no customer service call NOTHING! The Following day i was told my pallot was in Rugby would i like to go and get it! were based in Bournemouth miles away and its a pallot.... bearing in mind i had already paid for delivery to me, i asked for the details of the courier that was collecting it to bring to me, when i called him i was told to go away and not call back but not so politely. I tried to offer them payment if he could collect it and bring it to Bournemouth they refused and said there were payment issues with Quinn Print. I had to locate a courier in Rugby pay them £300 extra to have the order delivered to me. When i Contacted Quinn i was told there was nothing they could do. I receive regular emails with discount codes to place orders but have NOT placed an order since... Today i received an email from trust pilot to leave a review so i have.

Use Quinn print at your peril i will NEVER place another order with them again.....

31. marts 2020
Uopfordret anmeldelse
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Besvarelse fra Quinnstheprinters

Good morning Julie,

I am sorry to hear you had this experience with us in September. Thankfully since then a lot has changed within our company to prevent these issues from happening again.
Would you mind confirming if this is your job number so I can get in touch directly please, 573569?

Kind regards
Richard

Bedømt til 5 ud af 5 stjerner

Deliver on all fronts as promised

Fast service as promised. Quick and easy to review and approve proofs by email. Perfect quality output and the best value!! I am a repeat customer and will use Quinnstheprinters again.

18. marts 2020
Uopfordret anmeldelse
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Besvarelse fra Quinnstheprinters

Morning Fiona,

Thanks for leaving your review! Look forward to working with you again soon, anything else you need just let me know.

Kind regards
Richard

Bedømt til 5 ud af 5 stjerner

Great service

Great service, great price all delivered well on time

17. marts 2020
Uopfordret anmeldelse
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Besvarelse fra Quinnstheprinters

Good afternoon Alan,

Many thanks for taking the time and leaving your review.

We look forward to working with you again soon.

Kind regards
Bryan

Bedømt til 5 ud af 5 stjerner

Hi Cassie,

Hi Cassie,
Many thanks for the follow-up call. Got the business cards through ahead of schedule and very happy with the quality. I will forward staff details shortly and move everyone to the new layout.

Dennis
Impact Training

12. marts 2020
Uopfordret anmeldelse
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Besvarelse fra Quinnstheprinters

Good afternoon Dennis,

Many thanks for leaving your review. I will pass your comments onto the team especially Cassie.
We hope to work with you again in the near future.

Kind regards
Richard

Bedømt til 5 ud af 5 stjerner

Very helpful

Very helpful, quick turnaround would recommend.

11. marts 2020
Uopfordret anmeldelse
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Besvarelse fra Quinnstheprinters

Good afternoon Lisa,

Thanks for taking the time and leaving your review. We look forward to working with you again in the near future.

Kind regards
Bryan

Bedømt til 5 ud af 5 stjerner

Quality brochures at a fantastic price…

Quality brochures at a fantastic price and turnaround.

11. marts 2020
Uopfordret anmeldelse
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Besvarelse fra Quinnstheprinters

Good morning,

Many thanks for leaving your review. We look forward to working with you again in the near future.

Kind regards
Bryan

Bedømt til 1 ud af 5 stjerner

Use them at your peril

I have been using Quinn's The Printers for over 3 years now on a regular basis but always on an on and off basis. The reason for on and off is because Quinn's will mess up, we leave, and a few months later they will telephone for feedback, asking why we left. We tell them, the order was incorrect, the finished product was cut wrong, my order was 5 days late, my order was severily damaged on arravial, the driver refused to take the pallet back, the driver refused to move the order from the pavement into the storage area, the driver said he has a bad back and can not move any boxes. Quinn's thenassure us all of these problems have been sorted and so we start using them again BUT within a couple of orders it all starts again as does the excuses. Use them at your peril.

10. marts 2020
Uopfordret anmeldelse
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Besvarelse fra Quinnstheprinters

Morning Martin,

Sorry to hear you have had this experience with us again. Would you be able to provide me with a job number or numbers so I can look into this for you?

Kind regards
Richard

Bedømt til 5 ud af 5 stjerner

Great service

Great service, great communications, kept well-informed, and really pleased with the product: an 800 x 2000 pop-up banner.

2. marts 2020
Uopfordret anmeldelse
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Besvarelse fra Quinnstheprinters

Good afternoon Richard,

Many thanks for taking the time and leaving your review. I will pass your comments onto the team and I look forward to working with you again in the near future.

Kind regards
Finn

Bedømt til 1 ud af 5 stjerner

Disappointing service, we'll never go back

im one of the disappointed long time customer , inspite of the numerous jobs you've sent/given for printing, they wont care, if you value your customer, these company dont. ofcourse they wont admit their mistake, they'll just say whatever artwork you sent is what they're printing, eventhough its clear right in your eyes that the imposition is wrong, common sense will tell you there is something unusual im a graphic designer and digital printer, even if the artwork is correct but the imposition is wrong, the print out will still be wrong, but yes, they will just print as it is after all its what you sent and ofcourse they will not take resposibility, they'r safe, we're screwed, offer you discount, you pay for the reprint for the mistake they printed. constructive feedback? value us your customers - as we value our own customers, so we gain more jobs and we do more business with you... dont bother emailing them, they dont reply, we'll source our printing somewhere else.

update : offered free reprinting/refund in exchange of removing this review, no thanks, i'll keep my honest experience.

reply: he phoned me to ask which is the front page, so i said, the front page was the happy birthday, and i said the job was A5 landscape and that when you open the card you should be able to read the inside page which is the ticket, what you printed is a blank inside page and the ticket was on the opposite side that the reader would need to rotate the card to read, is that a normal usual card that should have been printed may I ask please? let us put ourselves to the reader's shoes to be fair, would you be happy/comfortable to read that way you read one side and rotate to read the other side? thats the common sense i was telling about...if he is claiming what i said was different then prove me from a recorded call that i confirmed to print the inside page upside down because it clearly doesnt make sense...as i said, its a reprint job, which you printed the first time correctly, how can the 2nd job be wrong when its just the same artwork sent as before.

21. februar 2020
Uopfordret anmeldelse
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Besvarelse fra Quinnstheprinters

Good afternoon Rhodney,

I am sorry you have felt the need to write this review. We care about every job that comes through to us and help out when we can to fix any artwork issue, order, delivery address etc.
I have spoken to my team about this particular order from yourself.

Alan phoned you on Tuesday as a courtesy to let you know that your artwork seemed to be upside down. At this point you instructed him to continue with the job and to dispatch as it was....as we did.

Your comment says 'they'll just say whatever artwork you sent is what they're printing' - this is technically correct as we are a pdf print ready online printers as per our terms and conditions, 3.1.3.

I have tried to call you today a couple of times to discuss this and attempt to resolve the situation. On the last call Alan had with you, you had informed us that you had got the job printed for free elsewhere. In a last attempt to resolve the situation we offered you a full refund to try and fix the problem amicably. At this point you told us you didn't want the refund and that was the end of the call.
I am still keen to speak with you to see if we can do anything moving forward, if you would like to give me a call on 02890 323552.

Kind regards
Richard

Hi Rhodney,

As I have stated, we print the pdf print ready file provided. The first print you got of this order was 10.07.2019, we do not store artwork for this length of time, so you would have had to provide us with new artwork for this order your are referring to.
Instead of going back and forth on Trustpilot, I would appreciate if you could give me a call or I will call you again and we can get this resolved.

Kind regards
Richard

Bedømt til 1 ud af 5 stjerner

This company has paid for good reviews…

This company has paid for good reviews look at all the bad reviews then all of a sudden from the 13th of January tons of happy customers suddenly all decide to give it 5 stars trust pilot should really look into this cause the customer service is still shocking don't trust this company the change their name every once and a while but the core problem is always the same.

11. februar 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very professional and fast customer care

My experience so far with Quinnstheprinters has been very positive.. I made a mess trying to do it myself, so i rang and spoke to Alan. My order wasn't straight forward but he sorted it all out within 16 minutes. I'm very very happy...

30. januar 2020
Uopfordret anmeldelse
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Besvarelse fra Quinnstheprinters

Good afternoon Catherine,

Thanks for taking the time and leaving your review. I will pass your comments onto Alan and the rest of the team and we look forward to working with you again in the near future.

Kind regards
Richard

Bedømt til 5 ud af 5 stjerner

Quinns provide an excellent service

Quinns provide an excellent service, often going above and beyond to fulfil my print requirements.

28. januar 2020
Uopfordret anmeldelse
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Besvarelse fra Quinnstheprinters

Good morning Peter,

Many thanks for taking the time and leaving your review. I will pass your comments onto the team and we look forward to continuing our work with you.

Kind regards
Richard

Bedømt til 5 ud af 5 stjerner

Excellent company

Excellent company. Always first class service with great quality every time. Would highly recommend all the team, especially Alan who goes above and beyond to help

28. januar 2020
Uopfordret anmeldelse
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Besvarelse fra Quinnstheprinters

Good morning Theresa,

Many thanks for taking the time and leaving your review. I will pass your comments onto the team and we look forward to working with you again in the near future.

Kind regards
Richard

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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